How Sephora Turned Order Fulfillment into a Loyalty-Builder
Retail TouchPoints
AUGUST 22, 2024
“I eventually realized in 2018 that there was a critical opportunity around convenience , and I wanted to advance that strategy. Now, Sephora is a clear leader in omnichannel execution — and fulfillment has become a key differentiator in the brand experience. We even have to be ahead of customer trends in that regard.”
Let's personalize your content