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Navigating the new normal in retail shipping: Insights from Shippit’s new report

Inside Retail

As economic pressures persist and competition increases, customer expectations for shipping and delivery grow. Shippit’s latest State of Shipping Report for 2024 offers a comprehensive look into current trends and challenges facing retailers, shedding light on how businesses can adapt and thrive in this dynamic environment.

Shipping 278
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Nike Returns to its Oregon Roots with Latest ‘Live’ Store Design

Retail TouchPoints

In 2018, Nike tested the neighborhood-centric Live pilot in Los Angeles. Insights derived from data analytics about what customers in the neighborhood want most inform the in-store product selection, with freshly curated assortments dropping in-store every three weeks.

Returns 261
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LSKD appoints first chief retail officer as part of its “audacious” growth plan

Inside Retail

Maintaining and further enhancing the brand’s industry-leading customer experience through existing feedback channels that offer free returns, quick delivery, and bi-weekly product drops will be integral to amplifying online retail. We aim to ensure our community feels supported and satisfied through the whole process.

Planning 264
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Google Ads Tips: Target The Right Customer At The Right Point In The Shopper Journey

Retail TouchPoints

However, other retailers proved they could fight back in paid search, where the retail giant’s beauty impressions fell by 20% between the start of 2018 and the end of 2019. Most retailers can’t compete with the company in terms of absolute selection, price or free shipping options, so they have to focus on other sales drivers.

ATS 186
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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

Retail TouchPoints

That has not stopped consumers from subscribing though, especially with the rise of new takes on the model (box services, auto shipping and streaming TV, to name just a few). The average U.S. consumer spends $219 a month on subscriptions, according to a recent study from C+R Research.

Consumer 297
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Interview: How Wish aims to compete with rivals Shein and Temu

Retail Gazette

The US website shot to fame in 2018 for its cheap prices – and incredibly long delivery times – and quickly became the most downloaded shopping app worldwide, doubling its revenue that year alone to £1.5bn ($1.9bn). . The San Francisco-based platform shipped its vast array of discounted products straight from their factories. “[The