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BJ’s Wholesale Club Names Interim Leader President and CEO

Retail TouchPoints

BJ’s Wholesale Club has appointed Bob Eddy as the company’s new President and CEO. In 2018, he added Chief Administrative Officer to his title. Prior to joining BJ’s, Eddy served multinational manufacturing, technology, retail and consumer products companies as a member of the audit and business advisory practice of PwC.

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Walmart Sues BJ’s Over Mobile Self-Checkout Technology

Retail TouchPoints

has filed a lawsuit against BJ’s Wholesale Club Holdings Inc. The suit alleges that the app infringes upon features of the Scan & Go technology introduced by Walmart subsidiary Sam’s Club in 2016 and adopted by Walmart in 2018. Walmart Inc. over its mobile Express Pay shopping app. Walmart Apollo, LLC against BJ’s in U.S.

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How Advanced Email Analytics Helped Kerrits Boost its DTC Business 150%

Retail TouchPoints

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. Once the pandemic hit, our wholesalers had to close their stores, and we had to rethink our entire email plan,” said Florin.

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4 Tips for Staying Ahead of Retail Competitors

Retail TouchPoints

To account for this rapidly evolving environment, savvy convenience retailers have focused on closing the gap between what consumers expect and what retailers can deliver. According to NewVoiceMedia’s 2018 Serial Switchers report, businesses lose $75 billion a year due to poor customer service. Focus on service. Take the tech leap.

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What is Direct-to-Consumer and How to Balance D2C with Wholesale

Wiser

Direct-to-consumer strategies have transformed retail, both in the way consumers shop and how brands and retailers manufacture, market, and sell. Importantly, a winning direct-to-consumer business will artfully navigate the relationships between brand, retailer, and consumer. What Does Direct to Consumer Mean?

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Here is what’s driving Danish retail giant Bestseller’s success Down Under 

Inside Retail

Bestseller’s Australia country director Rikke Dahl-Thorup told Inside Retail that the brand entered the Australian market due to the strong consumer demand for Scandinavian design, and a willingness from Aussie customers to embrace new trends. One example of this is the recent expansion of Vero Moda. “One

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From Niche Product to Viral Sensation: How Bogg Bag Ventured into 1,800 Target Stores

Retail TouchPoints

Now, Bogg Founder and CEO Kim Vaccarella is bringing the bag to even more consumers thanks to a new partnership with Target. We started doing trade shows and focused on wholesale. We increased sales little by little from 2015 to 2018, and the demand was too much, so it was too much for me and my one employee.

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