Retail TouchPoints

FEBRUARY 11, 2022

Consumers are increasingly voting with their feet when it comes to the issues that affect our world and our nation. NYU Stern and IRI found that 50% of CPG growth from 2013 to 2018 came from sustainably marketed products. NYU Stern and IRI found that 50% of CPG growth from 2013 to 2018 came from sustainably marketed products.

Consumer 263

Consumer Sporting Goods Apparel Promotions 263

Retail TouchPoints

OCTOBER 8, 2020

The holiday shopping season seems to get bigger every year. The introduction of ecommerce has allowed consumers to shop the big sales from the comfort of their own home, avoiding the crowds and offering increased convenience and variety. billion from 2018, totaling $9.4 billion from 2018, totaling $9.4

Shopping 244

Shopping Customer Retention Department Stores Consumer 244

Retail TouchPoints

AUGUST 15, 2022

Wish has launched a global marketing campaign following almost a year’s pause on major advertising as new leadership settled in and formulated a turnaround strategy for the bargain shopping app. Wish’s new logo aims to create a “more memorable visual identity” for the app. Check out the full ad here.

Consumer 244

Consumer Marketing Accessories Advertising 244

Retail TouchPoints

JANUARY 3, 2022

Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated. Industry studies report nearly 90% of consumers are less likely to return to a website after a poor user experience. The Solution: On-Device Authentication. Customers want a world without passwords.

Merchant Services 279

Merchant Services Shopping Customer Experience Accounting 279

Inside Retail

SEPTEMBER 27, 2021

Woolworths introduced it in supermarkets in 2018, as a trial at its store in Sydney’s Double Bay. Dr Jason Pallant, a consumer behaviour expert at Swinburne University of Technology, said that while checkout-free technology is on the rise, shoppers either love it or hate it. Shoppers love it or hate it. A new direction for Aldi.

Checkout 246

Checkout Shopping Supermarket Consumer 246

Retail Gazette

APRIL 10, 2025

The service will initially be available to customers shopping through Tescos online platform, where they will be informed that Deliveroo powers the delivery service. Deliveroo said it is now poised to expand the new service beyond the UK and Ireland, further capitalising on the growing demand for on-demand grocery and retail deliveries.

Grocer 116

Grocer Fulfillment Supermarket Checkout 116

Inside Retail

MAY 19, 2021

According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018. this brand speaks to me).

Accounting 350

Accounting Shopping Consumer ATS 350

Retail TouchPoints

SEPTEMBER 6, 2022

This grocery store model is the Midwest retailer’s first expansion into additional categories since the 2018 introduction of its neighborhood market small concept, Bridge Street Market, in Grand Rapids, Mich. Meijer will introduce a new brick-and-mortar concept with the launch of Meijer Grocery in early 2023.

Beauty and Health 328

Beauty and Health Location Shopping Marketing 328

Retail TouchPoints

APRIL 26, 2021

The subscription service, founded by husband and wife team Blake and Wayne Geffen in 2018, allows members to keep items as long as they want, or swap them out monthly. It’s an exciting opportunity to advance the growth of circular fashion and be at the forefront of reimagining consumers’ shopping experience.”.

Jewelry 299

Jewelry Finance Fashion Consumer 299

Retail TouchPoints

MARCH 25, 2025

Were creating an even more attractive offering for advertisers to easily stay connected with customers wherever they choose to shop among Instacarts growing network of retail sites powered by Carrot Ads, which will now include one of the Midwests largest grocers. Hy-Vee first partnered with Instacart for deliveries in 2018.

Advertising 147

Advertising Fulfillment Grocer Finance 147

Retail TouchPoints

FEBRUARY 16, 2024

At Claire’s we are reimagining the ways we reach and interact with consumers by letting the interests and passions of ‘Gen Zalpha’ lead our brand,” said Kristin Patrick, EVP and Chief Marketing Officer at Claire’s in a statement.

Planning 278

Planning Accessories Apparel Fashion 278

Inside Retail

AUGUST 14, 2024

Online shopping delivery lead times are getting longer – and getting more expensive – according to research from shipping software developer Shippit. The company’s State of Shipping Report found that the estimated delivery time has risen from two days in 2018 to 5.6 Concurrently, the cost of standard shipping grew from $9 to $10.26

Shipping 278

Shipping Promotions Returns Consumer 278

Retail TouchPoints

NOVEMBER 23, 2021

While holiday shopper participation during the Thanksgiving through Cyber Monday period remains very high, it has been on the decline: 71% of consumers plan to shop this year, compared to 74% in 2020 and 79% in 2019, according to Deloitte. Additionally, ecommerce shopping has become the norm on Thanksgiving.

Planning 264

Planning Consumer Shopping Store Operations 264

Inside Retail

DECEMBER 8, 2024

Both domestic and international sales of 2nd Street stores showed robust growth, particularly in luxury secondhand merchandise, amid rising consumer inflation and expansion of the resale market. Japan houses a treasure trove of well-preserved second-hand luxury goods and collectors items, making thrift shopping a novel touristic venture.

Thrift Store 130

Thrift Store Accessories Wholesale Marketing 130

Retail TouchPoints

JULY 19, 2022

Pinterest ’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or TikTok, for example. Julie Bornstein, Founder of The YES and now Chief Shopping Officer, Pinterest. What can [the web] do that a retail store can’t do that makes shopping better?

Shopping 246

Shopping Social Commerce Merchant Services Fashion 246

Retail TouchPoints

SEPTEMBER 3, 2021

In 2018, GlassesUSA.com partnered with experience optimization platform Dynamic Yield to simplify the product discovery process with dynamic recommendations. “ Usually your doctor doesn’t give you your prescription because they want you to shop in their store. The system does have its limitations.

Shopping 274

Shopping Customer Experience Shipping Fashion 274

Retail TouchPoints

NOVEMBER 25, 2024

Now, Bogg Founder and CEO Kim Vaccarella is bringing the bag to even more consumers thanks to a new partnership with Target. We increased sales little by little from 2015 to 2018, and the demand was too much, so it was too much for me and my one employee. RTP: How did COVID affect your operations?

Wholesale 275

Wholesale Advertising Sporting Goods Marketing 275

Retail TouchPoints

JUNE 8, 2020

So the good news for consumers is that while it’s technically possible for fraudsters to steal the data from a nearby person’s NFC-enabled card using a portable reader, it’s not a practical strategy for fraudsters because anyone getting that close to another person in public right now is going to immediately raise suspicion.

Payment Services 226

Payment Services Consumer Point of Sale Promotions 226

Retail TouchPoints

MAY 6, 2022

“The direct-to-consumer experience connects the energy of the brand’s highly engaged ecommerce site and social community to a vibrant space to discover, shop and interact with Savage X Fenty,” the brand said in a press release. Now six new stores are in the works, destined for Chicago, Atlanta, Detroit, St.

Retail Trends 293

Retail Trends Location Planning Consumer 293

Retail TouchPoints

JULY 12, 2021

In 2018, Walmart beat out Amazon for a majority interest in the company, spending $16 billion for a 77% stake. Flipkart plans to use the new funding to make investments across people, technology, supply chain and infrastructure to address the requirements of the rapidly growing consumer base in India.

Wholesale 309

Wholesale Social Commerce Fashion Consumer 309

Retail TouchPoints

FEBRUARY 13, 2024

After years of decline, ContextLogic has sold its discount shopping app Wish for approximately $173 million in cash to Qoo10 , an ecommerce platform that operates localized online marketplaces throughout Asia. In 2018 its Japanese marketplace was spun off and sold to Ebay , which had previously been an investor in Qoo10 parent company Giosis.

Merchant Services 249

Merchant Services Operating Expenses Shopping Consumer 249

Retail TouchPoints

JANUARY 28, 2022

“Sam’s Club is hyper focused on making sure our members have a seamless shopping experience, so any time-saving innovation we can implement is significant,” said Todd Garner, VP of In Club Product Management at Sam’s Club in a statement. “By This intelligence allows us to proactively manage our clubs in an efficient manner.

Inventory Management 264

Inventory Management Management Location Shopping 264

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

FEBRUARY 1, 2021

Consumer demand in the toy category and for Toys ‘R’ Us remains strong, and we will continue to invest in the channels where the customer wants to experience our brand.”. The original Toys ‘R’ Us was liquidated in 2018 , but Tru Kids acquired its intellectual property and resurrected the retailer in 2019.

Brand Management 264

Brand Management Planning Location Management 264

Retail TouchPoints

MARCH 10, 2023

Shopping app Temu has been stealing the spotlight from fellow discount platforms Shein and Wish of late thanks to its meteoric rise in the U.S., Shein’s model does share direct connections to Chinese factories, which allows for rapid turnaround on the latest styles, with most orders shipped directly to consumers from the factory.

Shipping 244

Shipping Consumer Shopping Apparel 244

Retail TouchPoints

JANUARY 2, 2024

Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device to make purchases than they were a few years ago. However, building an app isn’t a quick-fix solution.

Customer Experience 282

Customer Experience Consumer Marketing Accounting 282

Retail TouchPoints

AUGUST 24, 2023

The deal coincides with the wide launch of CommentSold’s drop shipping capabilities, creating an end-to-end platform for direct-to-consumer (DTC) sales. “I Earlier this month TikTok teamed with CommentSold to power a new live selling integration with TikTok Shop in the U.S. CS has stood out in the live commerce sector in the U.S.

Drop-Shipping 245

Drop-Shipping Shipping Fulfillment Management 245

Retail TouchPoints

NOVEMBER 15, 2021

Video is taking over our social feeds, and it’s no wonder: as content goes, it’s the most dynamic, engaging and perhaps the best for demanding consumer attention at several different intervals. That includes advertising content — 86% of consumers say they’d like to see more videos from brands. Myth: Video is expensive to produce.

Marketing 278

Marketing Advertising Consumer Shopping 278

Retail TouchPoints

FEBRUARY 23, 2024

Buzzfeed has sold youth culture media company Complex to livestream shopping platform NTWRK , which plans to use the acquisition to build a “next generation content and shopping experience.” The fusion of content and live shopping creates an immersive experience tailored to the tastes of today’s digitally savvy consumers.

Shopping 173

Shopping Planning Consumer ATS 173

Inside Retail

FEBRUARY 4, 2025

For example, the 2022 Optus data breach exposed information from customers who had previously held accounts with the telco back in 2018. Many senior consumers and those with a disability dont use digital banking services. link] Amazon Go and the worlds most advanced shopping technology.

Payment Services 162

Payment Services Telecommunications Accounting Checkout 162

Retail TouchPoints

DECEMBER 6, 2022

In fact, the NPD group has identified a phenomenon called the “ beauty index ,” which proposes that when consumer sentiment is low (as it is right now), the desire to treat oneself goes up — and what better way to do that than with the relatively small purchase of a new lipstick or nail polish?

Consumer 290

Consumer Marketing Shopping Social Commerce 290

Retail TouchPoints

MARCH 21, 2022

Our clients desire a seamless experience in every step of the shopping journey, and our partnership with FreedomPay allows us to maximize efficiencies and capabilities at checkout.”. Sephora has been a long-time investor in customer-facing technologies for both in-store and online shoppers.

Point of Sale 246

Point of Sale Checkout Location Shopping 246

Inside Retail

JULY 17, 2022

By investing in the future of retail technology, the e-commerce giant is in a trusted position to guide and support fashion and retail tech entrepreneurs and has done so since 2018 when it first launched Dream Assembly. . Both experiences must serve a purpose and provide seamless navigation and convenience.

Fashion 59

Fashion Finance Consumer Marketing 59

Retail TouchPoints

OCTOBER 19, 2020

Instrument maker Fender , for example, wanted to find a way to keep consumers engaged despite its dealer network being disrupted by store closures. Initially capping the giveaway to the first 1,000 consumers, “we extended the offer to 500,000 a few days later and ultimately had 930,000 players using Fender Play,” he noted.

Consumer 306

Consumer Fulfillment Planning Promotions 306

Retail TouchPoints

OCTOBER 8, 2021

It appears the ecommerce giant is using these brick-and-mortar locations primarily for consumer and market testing purposes, but Amazon has released little data about plans or timetables for additional openings. The concept eventually expanded to 10 pop-up shops in Wales, Scotland, the Midlands and Yorkshire.

Department Stores 316

Department Stores Location Planning Fashion 316

Retail TouchPoints

JUNE 29, 2021

When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. The pandemic made the traditional guessing game difficult.

Payment Services 276

Payment Services Checkout Customer Retention Kiosk 276

Retail TouchPoints

MAY 5, 2023

The two companies have been partners since 2018, in a collaboration that spans same-day delivery, curbside pickup, EBT SNAP payments, virtual convenience, alcohol delivery and pickup and now advertising. The Sprouts website and app are also powered by Instacart Platform , which is Instacart’s technology suite for grocers.

Advertising 298

Advertising Grocer Marketing Consumer 298