Retail TouchPoints

FEBRUARY 10, 2021

The stores would include integrated online-to-offline capabilities as part of a digitally empowered phase of Nike’s Consumer Direct strategy , the Consumer Direct Acceleration. In 2018, Nike tested the neighborhood-centric Live pilot in Los Angeles.

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Retail TouchPoints

JUNE 4, 2024

The partners have been working together since 2018 to bring Century 21’s constantly evolving slate of off-price designer merchandise to online shoppers, via weekly live shopping events on the ShopShops app and Century 21’s Instagram. “We

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Shopping Returns Fashion Accounting 278

Inside Retail

AUGUST 14, 2024

The company’s State of Shipping Report found that the estimated delivery time has risen from two days in 2018 to 5.6 ” The report also noted that there has been a 70 per cent decline in retailers offering free return shipping. . Concurrently, the cost of standard shipping grew from $9 to $10.26 during the six-year period.

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Shipping Promotions Returns Consumer 278

Retail TouchPoints

JANUARY 30, 2025

From 2018 to 2022, companies that embraced digital leadership saw average annual shareholder returns of 8.1% , compared to 4.9% Consumers demand immediacy, particularly among younger generations, and savvy business leaders like Ulta and DoorDash are listening, prioritizing the patronage of the shoppers of the future.

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Inside Retail

SEPTEMBER 1, 2024

To understand those trends – and ultimately answer the question, what is the state of shipping – we surveyed thousands of consumers and retailers and analysed more than 200 million orders powered through Shippit from 2018 to 2024.

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Shipping Drop-Shipping Fulfillment Checkout 278

Inside Retail

DECEMBER 11, 2023

Fitness tracker Fitbit is facing an $11 million penalty in Australia after admitting it committed deceptive representations about consumers’ rights to a refund or replacement if the device sold was found faulty. The post Second strike: Fitbit fined again for misrepresentation appeared first on Inside Retail Australia.

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Consumer Returns 262

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2019, showing significant growth since its exited from bankruptcy in 2018. However, the brand has yet to return to profitability despite its growth. The retailer is seeking to complete its turnaround by zeroing in on its appeal to Gen Z consumers, among whom the brand is already well-known.

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Retail TouchPoints

NOVEMBER 25, 2024

Now, Bogg Founder and CEO Kim Vaccarella is bringing the bag to even more consumers thanks to a new partnership with Target. It was around the time Hurricane Sandy hit the Jersey Shore, so we decided to donate the bags to people as they returned to their homes on the island and get groups involved for donations.

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Inside Retail

MAY 23, 2024

First introduced in 2004, the annual fashion show was put on hiatus in 2019 after the show reported its lowest-ever ratings in 2018. But what exactly does the return of this fashion show indicate for the brand and its attempts at a comeback? This coincided with a decline in revenues and several major store closures.

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Fashion Returns Consumer Apparel 147

Retail TouchPoints

MARCH 2, 2023

The platform’s gross merchandise volume (GMV) has been on the decline since 2018 — the company reported $18.2 billion of GMV it logged in the same quarter in 2018. And active buyers also have been declining, with 134 million reported in Q4 2022, down from a peak of 179 million in Q4 2018.

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Shipping Returns Management Consumer 298

Inside Retail

JUNE 19, 2022

“We’re finding more customers in the millennial age group are interested in secondhand clothing, rather than brand new, so we’re evolving our business model to actually resell the returns that we’re getting,” Sam Wood, Azura Fashion Group’s CEO, told Inside Retail. Luxury’s discount problem. However, Wood saw an opportunity.

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Fashion Wholesale Returns Shipping 246

Inside Retail

MAY 30, 2024

Tapping into sub-cultures is how Reebok plans to avoid returning to its “stagnated” 90’s state. Our goal is to infuse everything we do with a distinct edge that resonates with Australian consumers while remaining aligned with Reebok’s global identity,” Chan said.

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Boutique Fashion Returns Apparel 263

Inside Retail

FEBRUARY 26, 2023

Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. Retailers know that hyper convenience is essential to the e-commerce proposition, and many continue to offer ‘free returns’ to remain competitive. Why do people return goods?

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Inside Retail

JUNE 15, 2021

The range which features gourmet cakes and pastries, artisan sourdough breads and brioche buns, as well as award-winning meats and premium ready-made meals, has been tailored to suit the needs of the “upperclass” consumer base in the area. We’re beginning to see customers returning to the CBD, as they return to work.

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Supermarket Returns Location Consumer 225

Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. King has been on a 12-month rolling contract with Myer since 2018 and has decided to retire at the end of this financial year to return home to Florida to be with his family.

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Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

AUGUST 19, 2024

This can be done through the effective use of granular data, which will in turn help retailers maintain customer loyalty and keep their revenues steadier, regardless of fluctuations in national consumer spending rates. With stubborn inflation squeezing the American consumer, times are certainly tough for the consumer.

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Retail TouchPoints

MAY 5, 2023

The two companies have been partners since 2018, in a collaboration that spans same-day delivery, curbside pickup, EBT SNAP payments, virtual convenience, alcohol delivery and pickup and now advertising. Brand partners will also have access to metrics, such as attributed sales and return on ad spend (ROAS) from their Sprouts campaigns.

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Advertising Grocer Marketing Consumer 298

Inside Retail

SEPTEMBER 21, 2023

The third principle ensures that consumers also play a role in creating a circular pathway for material reuse and wear. Without a doubt, Coachtopia was designed for the Gen Z consumer. Who is Coachtopia for?

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Fashion Apparel Consumer Returns 264

Retail TouchPoints

DECEMBER 8, 2022

A majority of American consumers have now used a BNPL service, up from 37.65% in July of 2020 — an increase of almost 50% in less than one year. For example, in 2018 global B2B payments hit $125 trillion, while the global consumer payments market only reached $52 trillion. But this is all technically focused on consumer lending.

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Payment Services Finance Consumer Returns 305

Retail TouchPoints

FEBRUARY 13, 2024

In 2018 its Japanese marketplace was spun off and sold to Ebay , which had previously been an investor in Qoo10 parent company Giosis. By combining our operating expertise and Wish’s technology and data science capabilities , we expect to drive greater success for merchants while providing an even greater marketplace for consumers globally.”

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Retail TouchPoints

MAY 16, 2022

The grocery sector has had a hard time cracking the marketplace code, and no company knows this better than Albertson’s: it launched a marketplace in 2018 only to quietly shutter the operation a few years later. You have to think like a consumer. When you walk into a three-dimensional store there is a cheese aisle.

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Planning ATS Grocer Beauty and Health 312

Inside Retail

AUGUST 27, 2023

Consolidated retail revenues, not counting fragrance royalties, reportedly fell from US$650 million in 2015 to US$300 million in 2018. The fashion house also gained a younger, more trend-savvy consumer base with the launch of the Heaven by Marc Jacobs line in 2020. We Can Only Hope”.

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Returns Fashion Consumer ATS 130

Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Founded in 2012, lingerie label Neiwai (meaning ‘inside and outside’) is another direct-to-consumer label that began online.

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Consumer Beauty and Health Fashion Accounting 130

Retail TouchPoints

JULY 1, 2022

Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a subscription service. That has not stopped consumers from subscribing though, especially with the rise of new takes on the model (box services, auto shipping and streaming TV, to name just a few).

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Consumer Drop-Shipping Marketing Shipping 333

Retail TouchPoints

FEBRUARY 12, 2021

Early adopters have proven that the technology can provide a significant return on investment. Additionally, it boosts sales margins and expedites returns and exchanges, making it a valuable tool for profitably improving the consumer experience. consumer reliance on ecommerce, in-store pickup, and self-checkout.?.

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Retail TouchPoints

JANUARY 3, 2022

Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated. Industry studies report nearly 90% of consumers are less likely to return to a website after a poor user experience. The Solution: On-Device Authentication. Customers want a world without passwords.

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Merchant Services Shopping Customer Experience Accounting 279

Retail TouchPoints

DECEMBER 6, 2022

In fact, the NPD group has identified a phenomenon called the “ beauty index ,” which proposes that when consumer sentiment is low (as it is right now), the desire to treat oneself goes up — and what better way to do that than with the relatively small purchase of a new lipstick or nail polish?

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Consumer Marketing Shopping Social Commerce 290

Inside Retail

MAY 17, 2021

Schneider said consumers used to just buy or wear whatever designers created, but those days are over, and now, they’re asking for more transparency from companies and for a sustainability platform. But to me, traceability is absolutely important.”. But with clear targets and clear strategies, ambitious does not have to mean aspirational.”.

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Apparel Fashion Accounting Consumer 246

Retail TouchPoints

MARCH 15, 2024

Founder Kevin Plank Returns to Lead Under Armour Kevin Plank will return to Under Armour as the company’s President and CEO, effective April 1, 2024. ” Wall Street seems to be less enthused about the company’s future, however, with shares of Under Armour plunging on the news of Plank’s return to the helm.

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Retail TouchPoints

JUNE 29, 2021

When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Simultaneously, data and analytics were at the forefront of retailers’ minds as stores sought to anticipate their consumers’ needs.

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Inside Retail

JUNE 5, 2023

As consumers embrace a hybrid fitness routine, the brand refresh “aims to better reflect the true Peloton brand experience that inspires a community of nearly seven million members,” she told Inside Retail. According to Gilmore, the company is well-positioned to keep up with changing consumer behaviour.

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Returns Consumer Marketing Planning 130

Inside Retail

OCTOBER 15, 2024

Since its founding, Mingle has enjoyed a series of magic marketing moments that have helped catapult the brand into supermarket aisles and consumer pantries. I started an e-commerce website, direct-to-consumer, built up a lot of insights and a relationship directly with our customer – which is quite rare in the FMCG world,” elaborated Evans.

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Supermarket Marketing Consumer Returns 245

Inside Retail

SEPTEMBER 6, 2023

“It’s far more likely, and cost effective, to cut out the retailer entirely and employ a direct-to-consumer model online, like we’ve seen automotive brands employing. Gen Z customers The allure of luxury watches’ investment returns is attracting younger consumers to the market.

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Marketing ATS Consumer Accounting 264

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. What about enhanced health and safety measures?

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Merchant Services Clienteling Shipping Inventory Management 264

Retail TouchPoints

APRIL 6, 2023

There are some products consumers will never feel entirely comfortable buying exclusively online. Many consumers prefer visiting a store to give their mattresses a bounce before making a purchase. Consumers can visit a store to physically check out a mattress and then return home to make the purchase online and schedule delivery.

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Management Wholesale Consumer Marketing 257

Inside Retail

JULY 15, 2021

Sepel, a clinical nutritionist by trade, launched JSHealth in 2018 alongside her husband Dean, as co-founder and CEO. The products have proven popular not only with consumers but with celebrities from J.Lo The vitamins business is sold direct-to-consumer online and through some boutique bricks and mortar retailers in Australia.

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Boutique Marketing Returns Consumer 246

Inside Retail

OCTOBER 6, 2021

When Hannon Comazzetto started Australian re-commerce platform AirRobe in 2018, resale was still quite niche locally – pursued by a small but passionate group. Today, 66 per cent of consumers plan to shift their spend to more sustainable brands.”. Tapping into gen Z spending power.

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Payment Services Fashion Accessories Checkout 246