Retail TouchPoints

JUNE 8, 2020

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. Although contactless payments are already popular in much of the world, they hadn’t seen much interest in the U.S. And NFC payments offer the same level of security as EMV-chip enabled cards. Here’s what U.S.

Payment Services 226

Payment Services Consumer Point of Sale Promotions 226

Retail TouchPoints

DECEMBER 8, 2022

Throughout the past few pandemic years, buy now, pay later (BNPL) has become the latest fintech trend to change how people pay for goods and services. A majority of American consumers have now used a BNPL service, up from 37.65% in July of 2020 — an increase of almost 50% in less than one year. Meeting B2B Business Needs.

Payment Services 305

Payment Services Finance Consumer Returns 305

Inside Retail

JULY 6, 2021

The payment of GST on ‘ low-value imported goods ’ is to be reviewed by the Board of Taxation in order to ensure the tax, which was implemented in 2018 to give local brands an even playing field with international rivals, is operating as intended.

Payment Services 244

Payment Services Consumer ATS 244

Retail TouchPoints

JANUARY 12, 2022

decrease from 2019 primarily driven by the decrease in single-site operators. To account for this rapidly evolving environment, savvy convenience retailers have focused on closing the gap between what consumers expect and what retailers can deliver. Focus on service. Contactless payment options are yet another big opportunity.

Payment Services 277

Payment Services Wholesale Inventory Management Consumer 277

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. that consumer spending fell by a record 16.4%

Payment Services 179

Payment Services Consumer Point of Sale Shopping 179

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Michel’s marketing fund. Waiving historical debts.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Michel’s marketing fund. Waiving historical debts.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Retail TouchPoints

AUGUST 22, 2023

The INFORM (Integrity, Notification, and Fairness in Online Retail Marketplaces) Consumers Act, which went into effect in late June 2023, marks a significant step forward in curbing online fraud by third-party sellers and organized theft from retail stores. But compliance can be complicated. And the INFORM Act is no exception.

Payment Services 246

Payment Services Accounting Shrinkage Consumer 246

Retail TouchPoints

MAY 16, 2022

has grown by more than 300% per year since 2018, reaching 45 million active users in 2021. It’s clear this reverse layaway payment model is also here to stay. In BNPL, consumers receive the goods or services that they want to buy, but payment is staggered over monthly payments for a certain period of time with no interest.

Merchant Services 239

Merchant Services Payment Services Accounting Consumer 239

Retail TouchPoints

AUGUST 11, 2022

Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022. If your company is like most, one very important aspect of managing your gift card program may be overlooked, or at least not be given the attention required — state regulatory and legal compliance. Keeping Up with State Compliance.

Payment Services 277

Payment Services Management Fulfillment Consumer 277

Retail TouchPoints

JUNE 11, 2021

But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Consumers’ new shopping habits picked up during the pandemic show no sign of waning. Providing Various Payments Technologies. billion in 2020, up 32.4% billion in the prior year.

Payment Services 248

Payment Services Sporting Goods Customer Experience Consumer 248

Inside Retail

JULY 6, 2021

Accordingly, brands spend significant time and money positioning themselves to create positive associations with consumers, whether that’s through communicating their purpose or engaging in worthy environmental or social partnerships. million in the 2017-18 financial year to $32 million in 2018-19 representing an increase of 90 per cent.

Payment Services 246

Payment Services Finance Consumer Accounting 246

Inside Retail

MAY 13, 2021

Telstra has been hit with the second-biggest fine in Australian history, $50 million, for engaging in unconscionable conduct against more than 100 Indigenous customers across Australia between 2016 and 2018. I want to stress that words are easy but it is living up to them that is the real test,” Penn said.

Payment Services 217

Payment Services Telecommunications Consumer Planning 217

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

JUNE 29, 2021

When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world.

Payment Services 276

Payment Services Checkout Customer Retention Kiosk 276

Retail TouchPoints

MAY 2, 2023

A car is one of the biggest purchases most consumers make, but the process of buying one, especially used, has long been one of consumers’ most dreaded retail experiences. From the moment it debuted in 1993, CarMax set out to change that with a focus on honest sales interactions and simplified processes.

Payment Services 278

Payment Services Finance Consumer Shopping 278

Inside Retail

MARCH 26, 2023

Amazon One, the palm recognition service that lets customers enter, identify, and pay will be linked to the MyPanera loyalty programme. Customers can choose loyalty linking, payment, or both. But with this initiative, the enrollment process is easier. The company used to operate 29 of these stores, they will now only operate 21.

Payment Services 130

Payment Services Accounting Checkout Location 130

Inside Retail

OCTOBER 6, 2021

When Hannon Comazzetto started Australian re-commerce platform AirRobe in 2018, resale was still quite niche locally – pursued by a small but passionate group. In one click, customers can opt to repurpose their item and AirRobe facilitates the resale, rental, recycling, or donation of the product. “We

Payment Services 246

Payment Services Fashion Accessories Checkout 246

Retail TouchPoints

FEBRUARY 16, 2024

“At Starbucks, we have challenged ourselves to imagine what’s possible when we take a closer look at the many ways our partners and customers interact with us and experience our stores every day,” said Katie Young, SVP of Store Operations at Starbucks in a statement.

Payment Services 273

Payment Services Store Operations Point of Sale Visual Merchandising 273

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237

Inside Retail

APRIL 4, 2022

Less than five years ago, many consumers wouldn’t have heard of buy now pay later (BNPL). per cent) are now aware of BNPL services, overtaking traditional online payment platforms like Paypal, Visa and Western Union, according to Roy Morgan’s Digital Payments Report last year. Trust and the consumer.

Merchant Services 130

Merchant Services Consumer Payment Services Management 130

Inside Retail

OCTOBER 18, 2022

The International Longevity Centre notes that “retailers could thrive, not just survive, if they innovate to adapt to more older consumers”. Retail brands could then grant variable discounts and rates, rewarding consumers for the right behaviour. Connected sustainability. Data management meets emotional intelligence.

Payment Services 297

Payment Services Consumer Fulfillment Accounting 297

Retail TouchPoints

APRIL 7, 2023

Hackers heavily target financial and payment data in breaches. This causes friction in business decisions since consumers prefer omnichannel shopping options , but ecommerce increases cybersecurity risks. Consumers are facing an increasing number of cyberthreats as well.

Planning 264

Planning Payment Services Accounting Consumer 264

Inside Retail

AUGUST 5, 2024

While Japan is known for its technological advancements and innovations, many would be surprised to learn that it is lagging behind other Asian countries in adopting cashless payments. Widespread use of cash Japanese consumers have long preferred cash, considering it a safe and reliable payment method. per cent respectively.

Payment Services 130

Payment Services Consumer Promotions Planning 130

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. followed by former #1 Shein , now bumped down to the #2 position. (It Wish is based in the U.S.,

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Inside Retail

JULY 14, 2024

Consumers who use the service are often effusive about the technology, with Reddit threads about it. By 2018, that cost had dropped to between 3c and 8c and today, in volume, as little as 4c. He said the company wants to build a future “where we innovate and commence all key processes to the technology and the information”. “We

Checkout 244

Checkout Payment Services Apparel Inventory Management 244

Retail TouchPoints

JUNE 23, 2021

In 2018, 151 million conventional (non-bot) attacks were observed, and of these, 91 million were directed at online merchants. Others are so brazen that they use click-and-collect services in the branches of omnichannel stores, to pick up goods that they’ve paid for online with credit card credentials they’ve stolen. Machine Learning.

Merchant Services 165

Merchant Services Payment Services Shopping Checkout 165

Retail TouchPoints

JANUARY 23, 2023

Julie has been instrumental in that process, and we’re looking forward to working with her as a trusted advisor going forward.” Welsh previously served as Senior Director of Product Strategy, Operations, Go-to-Market, Commerce and Payments at Google. Pinterest isn’t alone in this ambition.

Social Commerce 221

Social Commerce Payment Services Marketing Shopping 221

Inside Retail

MAY 12, 2021

With exciting overseas holidays and drinking and dining off the cards in the past year, some consumers are now indulging in other ways and spending their money on discretionary categories such as fine jewellery, which has seen a rise in sales during Covid. The company saw a 29 per cent increase year on year to €714.3 told Inside Retail.

Fast Fashion 234

Fast Fashion Fashion Payment Services Consumer 234

Inside Retail

MARCH 24, 2025

The sector has been under the political, regulatory and media spotlight since 2018, when the Federal Parliament established an inquiry into the franchise sector after damaging scandals involving 7-Eleven, Retail Food Group and Pizza Hut. In the two years between 2022 and 2024, the FCA had five CEOs and a loss of A$1.35

Payment Services 130

Payment Services Finance Accounting Returns 130

Inside Retail

JUNE 19, 2024

The online platform is expected to cease operations from March next year. The closure of their China operations likely stems from an inability to sustain further financial losses.” YNAP entered China in 2013 before partnering with the country’s e-commerce giant Alibaba in 2018.

Payment Services 147

Payment Services Fashion Marketing Consumer 147

Retail TouchPoints

JUNE 25, 2024

Starting as a Merchandising Director in 2014, she has spent a decade working her way up the ranks (save for a short eight -month break in 2018) to VP of Merchandising, SVP of Merchandising and Design and, eventually, to her current role as Chief Product Officer. Kara Carter has been in a long-term relationship with Hanna Andersson.

Merchant Services 263

Merchant Services Payment Services Customer Experience Marketing 263

Inside Retail

JULY 13, 2022

The move followed a complaint by the consumer advocacy group Choice , which called the technology invasive and unwarranted. While the outcome of the investigation is still uncertain – Bunnings and Kmart maintain that they acted lawfully – the consumer backlash has already begun on social media. Is this a new problem?

Payment Services 147

Payment Services Consumer Accounting Advertising 147

Small Biz Trends

JUNE 15, 2022

This guide will give you some tips on how to choose the right type of cryptocurrency, along with how to accept this digital currency as payment. In 2018, there were 1,583 different individual types, according to the price-tracking website for crypto assets coinmarketcap.com. How Many Different Cryptocurrency Types are there?

Payment Services 104

Payment Services Marketing Consumer ATS 104

Cisco Retail

APRIL 19, 2021

This is particularly worthwhile where many devices are connected to the WLAN at the same time – also in banks and financial service providers’ stores. For banks, financial institutions and financial service providers, there are many new opportunities to improve, enrich and expand their services for customers.

Payment Services 113

Payment Services Customer Experience Location ATS 113

A1 Retail

MAY 17, 2021

Industry Analysis: Payment solutions company, UTP Group, reveals consumer spending is up by a third (32%) since restrictions eased compared to same period in April 2019. Encouragingly, Saturday 1 st May was an all-time record for card processing, with the combination of payday and a bank holiday weekend.

Merchant Services 79

Merchant Services Consumer Payment Services Outdoor 79

Retail Adventures

JANUARY 21, 2025

Photo: Adobe Stock Photos The payments industry is changing at a rapid rate, utilizing advanced technological innovation that has transformed the way we make payments. As consumers expect convenience and the demand for increased security protection rises, the market is having to find new ways to adapt to the landscape.

Payment Services 52

Payment Services Finance Accounting Consumer 52