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Personalization in the Age of GDPR

Retail TouchPoints

Despite the fact that an astonishing 80% of consumers want personalized experiences from retailers, nearly as many (79%) have concerns about data privacy. This relatively sudden and sweeping shift in favor of consumer privacy, while warranted, also creates business challenges. Radical Transparency.

Consumer 257
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Why Direct to Consumer Brands Struggle with Profitability

Indigo 9 Digital

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

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Opinion: Why foresight is the future of marketing strategy

Inside Retail

The fact that this ad is still relevant in 2022 shows the strength of this longer-term vision, first conceived in 2018. We are also forecasting the market spending power of this group and quantifying it as a revenue opportunity in the future. Shape the future you want. A future focus offers a competitive advantage.

Marketing 245
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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. followed by former #1 Shein , now bumped down to the #2 position. (It Wish is based in the U.S.,

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Can Modern CRM be the Lifeline Retail is Looking for?

Retail TouchPoints

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. The reward of the experience drives the consumer’s behavior, as opposed to a brand fretting about reaching the consumer on every channel they may possibly ever use. You avoid wasted spend and develop tailored content.

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Why DoorDash & Other Delivery Apps Struggle with Profitability

Indigo 9 Digital

Consumers around the world either couldn’t go to their favourite restaurant due to public health restrictions or they prefered to avoid going outside altogether. For consumers these deals are very beneficial but for food delivery companies it puts them further in the red. DoorDash launched DashPass its loyalty program in 2018.

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Can Superdry’s restructuring plan save the business?

Retail Gazette

Shares in the retailer have sunk by more than 80% over the past six months alone, giving the business a valuation of around ÂŁ6m – a fraction of the ÂŁ1.8bn valuation it had at its peak in 2018.