Retail TouchPoints

JULY 7, 2022

That’s because it’s the “everyday” influencers — creators who are making content as a side hustle rather than as a full-time job — who are able to truly, deeply engage with consumers. For many brands, everyday content creators represent just one element of their influencer marketing programs. It can all be a tricky balancing act.

Marketing 290

Marketing Social Commerce Consumer Management 290

Retail TouchPoints

MARCH 10, 2023

Seeking out credible data takes organizations down one of many paths, the most common being conducting market research and relying on web traffic data. Third-party cookies have been an incredibly important tool to collect incredible volumes of consumer behavior data. It’s no longer an easy way to collect consumer behavior data.

Marketing 246

Marketing Customer Retention Consumer ATS 246

Retail TouchPoints

AUGUST 3, 2020

In 2018, Ernst & Young (EY) launched an ambitious project called FutureConsumer.Now , to model scenarios that would challenge present thinking about future consumers. Orschell discussed the differences and overlaps among these consumer segments as well as other recent research.

Consumer 279

Consumer Fulfillment Retail Trends Shopping 279

Retail TouchPoints

JUNE 9, 2021

According to Coresight Research ’s Inside the World of Amazon’s Private Label Offering report, Amazon now has over 22,617 products from 111 private label brands across nearly every category — three times the number of brands they had in 2018. Amazon controls the inventory, marketing and promotional strategy.

Consumer 312

Consumer Fashion Shipping Advertising 312

Retail TouchPoints

MAY 27, 2020

Walmart continues its mission to elevate its reputation in fashion with its new ThredUP partnership, which gives e-Commerce shoppers access to secondhand merchandise across the full spectrum of prestige — from luxury names such as Chanel and Prada to middle-market Ann Taylor LOFT and Lands’ End to affordable Old Navy and fast-fashion leader H&M.

Marketing 231

Marketing Fast Fashion Fashion Accessories 231

Inside Retail

SEPTEMBER 6, 2023

While Rolex is an internationally recognised brand, Bucherer isn’t as well known outside of Europe and the US, and operates in a highly homogenised luxury and jewellery retail market. “I It’s driving customers into a dark secondary market, where they risk buying a lemon, or, worse, a fake,” he stressed.

Marketing 264

Marketing ATS Consumer Accounting 264

Retail TouchPoints

FEBRUARY 16, 2024

Under the multi-year agreement, IMG will bring to market complementary products that support Claire’s brand purpose of inspiring self-expression and individuality, in categories including apparel , fashion accessories and room décor as well as lifestyle and special occasion products.

Planning 278

Planning Accessories Apparel Fashion 278

Inside Retail

NOVEMBER 21, 2022

By using future-focused insights, retailing marketers can evolve their strategies to stay abreast of change. A marketer’s crystal ball? No matter the position your brand or business holds in the market, foresight tools are designed to support you in building on your goals. Foresight does not require a belief in astrology.

Marketing 245

Marketing Consumer Marketing Spend Planning 245

Retail TouchPoints

JULY 8, 2024

The retailer joins several supermarket retailers that have stopped accepting checks, including Aldi , Whole Foods Market and Lidl. annually between 2018 and 2021, with a total of 11.2 According to the Federal Reserve , the number of payments made by check has been declining, dropping 7.2% billion that year.

Payment Services 290

Payment Services Supermarket Checkout Marketing 290

Retail TouchPoints

SEPTEMBER 6, 2022

This grocery store model is the Midwest retailer’s first expansion into additional categories since the 2018 introduction of its neighborhood market small concept, Bridge Street Market, in Grand Rapids, Mich. Meijer will introduce a new brick-and-mortar concept with the launch of Meijer Grocery in early 2023.

Beauty and Health 328

Beauty and Health Location Shopping Marketing 328

Retail TouchPoints

APRIL 26, 2021

The subscription service, founded by husband and wife team Blake and Wayne Geffen in 2018, allows members to keep items as long as they want, or swap them out monthly. It’s an exciting opportunity to advance the growth of circular fashion and be at the forefront of reimagining consumers’ shopping experience.”.

Jewelry 299

Jewelry Finance Fashion Consumer 299

Retail TouchPoints

JUNE 22, 2022

Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer.

Fulfillment 278

Fulfillment Finance Promotions Customer Experience 278

Retail TouchPoints

OCTOBER 21, 2024

Tressie Lieberman worked alongside Niccol from 2018 to 2023, driving digital marketing and off-premise. In addition to Chipotle, Lieberman held senior marketing roles at Yahoo, Snap Kitchen and Yum! Brands. Starting Nov. Starting Nov.

Marketing 263

Marketing Consumer ATS Customer Experience 263

Retail TouchPoints

OCTOBER 1, 2022

Lee will replace former creative chief Riccardo Tisci , who was appointed to the role in March 2018 following his career with Givenchy from 2005 to 2017. From 2018 to 2021, Lee worked with Bottega Veneta as the Italian luxury brand’s Creative Director. His career has also included roles at Maison Margiela , Balenciaga and Donna Karan.

Fashion 319

Fashion Management Consumer ATS 319

Retail TouchPoints

SEPTEMBER 23, 2022

While 63% of the company’s business is derived through direct-to-consumer channels and 26% is credited to digital commerce, Ralph Lauren has “reduced brand dilution distribution” since 2018, according to Patrice Louvet, President and CEO of the company. The brand has exited two-thirds of its department store presence in the U.S.

Department Stores 278

Department Stores Consumer Planning Store Operations 278

Retail TouchPoints

JANUARY 11, 2022

This new direct-to-consumer experience is the next step to bringing a fuller expression of the brand to consumers in key markets,” said the brand in a statement announcing the store plans. 2022, we coming in HOT!

Consumer 264

Consumer Location Planning Marketing 264

Retail TouchPoints

JANUARY 2, 2024

Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device to make purchases than they were a few years ago. of ecommerce sales in 2024. Take E.l.f.

Customer Experience 282

Customer Experience Consumer Marketing Accounting 282

Retail TouchPoints

SEPTEMBER 28, 2021

The retailer instated the delivery fees to avoid raising prices of the groceries themselves, starting with pilots in six markets during the summer of 2021: Portland, Maine; Providence, R.I.; Amazon acquired Whole Foods in 2017 and introduced a free two-hour delivery option in 2018 as it steadily expanded the grocer’s delivery footprint.

Shipping 306

Shipping Consumer Planning Marketing 306

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

JANUARY 12, 2022

As M+A activity continues, convenience retailers are experiencing increased pressure to maintain market share. During 2020, the industry also saw some of its largest mergers in addition to witnessing dozens of smaller chains exit the market because of changing industry conditions. despite less than desirable market conditions.

Payment Services 277

Payment Services Wholesale Inventory Management Consumer 277

Retail TouchPoints

MAY 6, 2022

“The direct-to-consumer experience connects the energy of the brand’s highly engaged ecommerce site and social community to a vibrant space to discover, shop and interact with Savage X Fenty,” the brand said in a press release. and UK retailers, according to market intelligence platform Edited. metro area.

Retail Trends 293

Retail Trends Location Planning Consumer 293

Retail TouchPoints

OCTOBER 19, 2020

Instrument maker Fender , for example, wanted to find a way to keep consumers engaged despite its dealer network being disrupted by store closures. Initially capping the giveaway to the first 1,000 consumers, “we extended the offer to 500,000 a few days later and ultimately had 930,000 players using Fender Play,” he noted.

Consumer 306

Consumer Fulfillment Planning Promotions 306

Inside Retail

MAY 19, 2021

According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018. this brand speaks to me).

Accounting 350

Accounting Shopping Consumer ATS 350

Retail TouchPoints

MAY 18, 2023

Thanks to its core product — stylishly packaged, “beauty forward” hand sanitizers crafted in partnership with the well-known Givaudan perfume house — the brand achieved a $60+ average order value (AOV) from its inception in 2018. After six months of B2C sales in the U.S., This is the key to growth.”

Planning 278

Planning Accounting Wholesale Consumer 278

Retail TouchPoints

FEBRUARY 13, 2024

In 2018 its Japanese marketplace was spun off and sold to Ebay , which had previously been an investor in Qoo10 parent company Giosis. By combining our operating expertise and Wish’s technology and data science capabilities , we expect to drive greater success for merchants while providing an even greater marketplace for consumers globally.”

Merchant Services 249

Merchant Services Operating Expenses Shopping Consumer 249

Retail TouchPoints

MARCH 12, 2021

With a focus on serving consumer and tech companies, Clerisy has made its first investment in Dormify , the dorm room and home décor ecommerce brand. Dormify, which launched in 2013, has become a destination home décor and lifestyle brand for Gen Z consumers who are living in dorms and small spaces. In 2018, the company received $3.45

Accessories 264

Accessories Apparel Consumer Marketing 264

Inside Retail

JULY 17, 2022

As well as Outlier Ventures extensive network of industry experts and services including in-house operational, legal, commercial, marketing, and token model support. Some global brands have recognised that the goal is not to conquer all, but to make a bigger consumer pie together, one that supports immersive and blended experiences.

Fashion 59

Fashion Finance Consumer Marketing 59

Inside Retail

OCTOBER 5, 2023

In the past few years, the lab-grown diamond market has grown exponentially. billion in 2021, according to global research and consulting firm Allied Market Research, it is expected to reach US$55.6 The downfall derived from months of lowered consumer demand, lowered average selling prices, and increased expenses. per cent.

Jewelry 246

Jewelry Consumer Marketing Accounting 246

Retail TouchPoints

FEBRUARY 1, 2021

Consumer demand in the toy category and for Toys ‘R’ Us remains strong, and we will continue to invest in the channels where the customer wants to experience our brand.”. Consumer demand in the toy category and for Toys ‘R’ Us remains strong, and we will continue to invest in the channels where the customer wants to experience our brand.”.

Brand Management 264

Brand Management Planning Location Management 264

Retail TouchPoints

JULY 20, 2022

This summer, we expanded our presence in our largest markets of California, Florida and Texas, and also added locations in newer states, including North Carolina for dd’s as well as Ohio for Ross. Saks Off 5 th opened its first location since 2018 with the July launch of an Eastchester, N.Y. During its FY 2023 period ending Jan.

Location 278

Location Discount Store Apparel Planning 278

Inside Retail

DECEMBER 7, 2021

Mexican restaurant chain, Mad Mex, has acquired back the 50 per cent ownership from its Singapore-based venture partner, 4Fingers International, shifting focus to its home market. In 2018, 4Fingers bought 50 per cent of Mad Mex as part of the Australian Mexican quick-service restaurant brand’s expansion into Asia.

Returns 246

Returns Planning Marketing Consumer 246

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Michel’s marketing fund. Waiving historical debts.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Michel’s marketing fund. Waiving historical debts.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Retail TouchPoints

SEPTEMBER 10, 2020

WestPoint Home , a home textiles wholesaler and direct-to-consumer online retailer, is such a company, and CMO Regan Iglesia was eager to take up that challenge when he joined the company less than two years ago. Iglesia joined WestPoint Home as CMO in December 2018, where he was reunited with President and CEO Jonathan Witmer.

Specialty Store 255

Specialty Store Consumer Marketing Fashion 255

Retail TouchPoints

MARCH 25, 2021

Driven by growing consumer concern over how their personal data is being collected and used, governments are enacting legislation, and tech companies are implementing platform changes, that will forever alter the relationship between consumers and advertisers. “A A new era of advertising is taking shape.

Advertising 264

Advertising Consumer Marketing Accounting 264

Retail TouchPoints

DECEMBER 6, 2022

In fact, the NPD group has identified a phenomenon called the “ beauty index ,” which proposes that when consumer sentiment is low (as it is right now), the desire to treat oneself goes up — and what better way to do that than with the relatively small purchase of a new lipstick or nail polish?

Consumer 290

Consumer Marketing Shopping Social Commerce 290

Retail TouchPoints

JANUARY 12, 2021

This AI-driven approach to interactive marketing can significantly increase brand awareness with targeted audiences as well as drive sales. Cooped-up consumers are longing for the in-store shopping experience that goes beyond the action of buying. Jacky Han is the VP of Marketing at Cheetah Mobile.

Shopping 288

Shopping Merchant Services Advertising Customer Experience 288