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Navigating the new normal in retail shipping: Insights from Shippit’s new report

Inside Retail

As economic pressures persist and competition increases, customer expectations for shipping and delivery grow. Shippit’s latest State of Shipping Report for 2024 offers a comprehensive look into current trends and challenges facing retailers, shedding light on how businesses can adapt and thrive in this dynamic environment.

Shipping 278
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How Michaels Reconfigured its Fulfillment Models to Dramatically Enhance Ship-From-Store Performance

Retail TouchPoints

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped nearly 3 million orders from its 1,300+ stores across the U.S. We had stores in Alaska shipping to [people in] the lower 48 states, and shipping from anywhere [in the continental U.S.]

Shipping 312
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Sam’s Club to Deploy Robots at All 600 Stores

Retail TouchPoints

Walmart has been working with Brain Corp since 2018, when it started deploying floor-scrubbing robots at its flagship stores.

ATS 274
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Real-Time Inventory and Search Integration: The Backbone of Next-Level Ecommerce

Retail TouchPoints

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items. This helps you provide transparency on shipping windows based on inventory supply.

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Google Ads Tips: Target The Right Customer At The Right Point In The Shopper Journey

Retail TouchPoints

The study found that this evolving area was already causing retailers to shift their budgets: Google Shopping (the image-focused product ads that appear at the top of a search) spend was up approximately 7% in 2019, while Google paid search (the text-based links that appear within the search results) spend fell nearly 8%.

ATS 221
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Whole Foods Adds $10 Fee to Amazon Prime Members’ Deliveries

Retail TouchPoints

Amazon acquired Whole Foods in 2017 and introduced a free two-hour delivery option in 2018 as it steadily expanded the grocer’s delivery footprint. It’s no surprise that Amazon is boosting its own last mile investments in order to remain at the cutting edge of delivery. Manchester, N.H.; and the Detroit, Boston and Chicago metro areas.

Shipping 306
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Walmart Packages Marketplace and Delivery Tech for Sale to Other Retailers

Retail TouchPoints

Retailers will be able to access Walmart’s cloud-based services to reach new customers through Marketplace and offer national two-day shipping through Walmart’s Fulfillment Services. Amazon Pharmacy offers six-month prescriptions for Prime members , starting at a cost of $6 for common ailments.