Retail TouchPoints

DECEMBER 24, 2024

For decades, household name brands have topped the consumer market. Theyve dominated shelf space at retailers around the world while owning consumer mindshare thanks to massive marketing budgets, established reputations and widespread recognition.

Consumer 278

Consumer Marketing Management Shopping 278

Inside Retail

SEPTEMBER 6, 2023

While Rolex is an internationally recognised brand, Bucherer isn’t as well known outside of Europe and the US, and operates in a highly homogenised luxury and jewellery retail market. “I It’s driving customers into a dark secondary market, where they risk buying a lemon, or, worse, a fake,” he stressed.

Marketing 264

Marketing ATS Consumer Accounting 264

Retail Focus

JANUARY 21, 2025

Global womenswear and lifestyle brand Club L London announces the appointment of Dan Lorenson as its new Chief Marketing Officer (CMO). Dan has been a key figure in the brands evolution since 2018, initially collaborating as the Founder of boutique marketing agency Flying People.

Marketing 147

Marketing Boutique Wholesale Advertising 147

Retail TouchPoints

AUGUST 26, 2021

Conversational marketing enables marketers to build brand equity and improve campaign performance by transforming the customer experience through a combination of strategy, approach and technology. Chatbots can not only meet those requests in 1-to-1 conversations at scale 24/7/365, but they can do so in a highly personalized way.

Consumer 317

Consumer Marketing Customer Experience Promotions 317

Inside Retail

JANUARY 22, 2025

Canadian activewear brand Lululemon Athletica aims to double its business through category, retail and market expansion and product innovation. CEO Calvin McDonald recently discussed the strategy with CNBC s Sara Eisen at the National Retail Federation conference in New York. Does [working at Lululemon] make you more athletic?

Marketing 277

Marketing Apparel Outdoor Planning 277

Retail TouchPoints

MARCH 17, 2023

Beauty brand Glossier has expanded its all-women leadership team with three C-suite appointments, including the promotions of Marie Suter to Chief Creative Director and Kleo Mack to Chief Marketing Officer, as well as the hiring of former Chanel executive Chitra Balireddi as Chief Commercial Officer.

Marketing 264

Marketing Wholesale Promotions Customer Experience 264

Retail TouchPoints

NOVEMBER 15, 2021

Video is taking over our social feeds, and it’s no wonder: as content goes, it’s the most dynamic, engaging and perhaps the best for demanding consumer attention at several different intervals. Thus, most brands don’t believe they can afford video, or continue to carve out only a bite-sized portion of their marketing plans for video.

Marketing 278

Marketing Advertising Consumer Shopping 278

Retail TouchPoints

JANUARY 30, 2025

As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty and the risks of losing it are at the top of every business leader’s mind. Speed, consistent uptime and outstanding UX have emerged as non-negotiable elements for survival in todays fast-paced market. But the flip side?

Customer Experience 256

Customer Experience Inventory Management Marketing Returns 256

Retail TouchPoints

JULY 7, 2022

Speaking at the Retail Innovation Conference & Expo (RICE) in May 2022, Wray estimated that there are more than 50 million influencers globally, but that 48 million of them are not “influencing” professionally. For many brands, everyday content creators represent just one element of their influencer marketing programs.

Marketing 290

Marketing Social Commerce Consumer Management 290

Retail TouchPoints

AUGUST 15, 2022

Wish has launched a global marketing campaign following almost a year’s pause on major advertising as new leadership settled in and formulated a turnaround strategy for the bargain shopping app. But with a new slate of chief officers at the helm, the company is angling for a comeback.

Consumer 244

Consumer Marketing Accessories Advertising 244

Retail TouchPoints

NOVEMBER 25, 2024

And when you go to the Jersey Shore, it’s an all-day affair: you pack up at 7 a.m., Vaccarella: We started selling them at a local store in my town, and then we brought in 600 additional bags, and then a whole 45-foot container. This was the only bright spot at an otherwise dismal time. so we spend every summer there.

Wholesale 275

Wholesale Advertising Sporting Goods Marketing 275

Retail TouchPoints

MAY 16, 2022

Albertson’s will soon join that mix as well, and the company’s Senior Director of Marketplaces Jasmin Krdzalic gave attendees at last week’s Retail Innovation Conference & Expo a sneak peek at what he and his team are building. Krdzalic isn’t intimidated by this history or the challenge ahead; in fact, it’s what excites him. “[In

Planning 312

Planning ATS Grocer Beauty and Health 312

Retail TouchPoints

MARCH 10, 2023

Data is at the center of the success and overall growth of almost every company in every industry. Data drives decision-making, so access to accurate and comprehensive information at the right time is critical. Market research is collected with your customer’s permission. There’s nothing sneaky about market research.

Marketing 246

Marketing Customer Retention Consumer ATS 246

Retail TouchPoints

AUGUST 26, 2024

Celebrating the stories we all love is the first priority for us,” explained Doug Johnson, Creative Director and Brand Manager at Bioworld, parent company of Heroes & Villains in an interview with Retail TouchPoints. We pored over research, looking at the Xavier Institute and how we could execute the vibe on the show floor.”

ATS 257

ATS Marketing Accessories Consumer 257

Retail TouchPoints

SEPTEMBER 14, 2021

With the holiday season looming, Amazon is clearly playing hardball to bring in top talent and fill out its ranks in the midst of a tight labor market. making it the largest job creator in the country at this time. retailers to boost its minimum wage to $15 an hour for all employees, back in 2018.

Fulfillment 272

Fulfillment ATS Location Marketing 272

Inside Retail

MARCH 20, 2024

Beyond that, it speaks to the size of the market for add-on products and services, from specialised brushes and cleaning products for status water bottles to covers to protect fancy luggage from scuffs and scratches, The chic Béis Wash pop-up on Melrose Avenue in Los Angeles last month is a polished example of how this looks. Mitchell added.

Marketing 246

Marketing Consumer Location Promotions 246

Inside Retail

MARCH 4, 2025

. “When you launch a new brand and the first thing you have to do is explain to people how to pronounce it, you’re probably not exactly starting off on the front foot with name recognition or brand awareness let alone establishing a market positioning, he stated.

Apparel 147

Apparel Returns Planning Marketing 147

Inside Retail

NOVEMBER 21, 2022

By using future-focused insights, retailing marketers can evolve their strategies to stay abreast of change. A marketer’s crystal ball? At TRA, we don’t just have a finger on the pulse but a stethoscope. We look at trends, shafts, signals, and drivers as they’re happening, and even before they happen.

Marketing 245

Marketing Consumer Marketing Spend Planning 245

Retail TouchPoints

DECEMBER 17, 2024

The transformation to a successful omnichannel market offering starts with the understanding that supply chain leaders are departing from the linear logic of traditional supply chain doctrine. Sachin Sharma serves as the Chief Product Officer and Head of Professional Services at Kibo Commerce. He holds an A.B.

Fulfillment 260

Fulfillment Drop-Shipping Customer Experience Shipping 260

Retail TouchPoints

MARCH 25, 2025

All those brands will also now have access to in-store advertising on Instacarts AI-powered Caper Carts smart carts, which are currently deployed at retailers including Aldi, Kroger, Wakefern and Schnucks. Hy-Vee first partnered with Instacart for deliveries in 2018. More details below.)

Advertising 147

Advertising Fulfillment Grocer Finance 147

Inside Retail

APRIL 7, 2025

Ros brings over a decade of experience at LVMH, most recently serving as president and CEO of Louis Vuitton in Mainland China. Ros began his career at Marks and Spencer in the UK before taking on senior roles at Diesel and Tous. Ros began his career at Marks and Spencer in the UK before taking on senior roles at Diesel and Tous.

Fashion 130

Fashion Customer Experience Marketing ATS 130

Inside Retail

DECEMBER 8, 2024

Attractive market Geo Holding, the parent company of secondhand clothing retailer 2nd Street, reported strong sales performance in its latest financial statement. Ogasawara added: Contemporary products tend to be popular across luxury secondhand markets. billion yen (US$5.4 billion) and accounted for 28.2

Thrift Store 130

Thrift Store Accessories Wholesale Marketing 130

Inside Retail

APRIL 13, 2025

This union marks a significant consolidation in Italian fashion, reinforcing Prada Groups status as a luxury powerhouse amid an increasingly unpredictable market. “There are no overlaps in terms of creativity, in terms of customers,” Lorenzo Bertelli, marketing director and a member of the family that controls Prada, told Reuters.

Fashion 130

Fashion Boutique Accessories Marketing 130

Retail TouchPoints

SEPTEMBER 6, 2022

This grocery store model is the Midwest retailer’s first expansion into additional categories since the 2018 introduction of its neighborhood market small concept, Bridge Street Market, in Grand Rapids, Mich. The new store concept will be introduced at locations in Michigan’s Orion Township and Macomb Township.

Beauty and Health 328

Beauty and Health Location Shopping Marketing 328

Retail TouchPoints

APRIL 9, 2025

During an exclusive tour of the location provided to Retail TouchPoints, Courtney Dres, Chief Merchandising Officer at Princess Polly, noted that its an especially exciting moment for the brand because were really starting to get into our groove, understanding what our customers want and love. The soft launches arent soft at all.

Fashion 147

Fashion Location Accessories Marketing 147

Retail TouchPoints

OCTOBER 14, 2021

Under Armour has named Massimo Baratto to the newly created role of EVP, Chief Consumer Officer, to oversee all aspects of Under Armour’s consumer strategy across global marketing, ecommerce and retail. Baratto has been with Under Armour since 2018 as Managing Director of the company’s Europe, Middle East and Africa (EMEA) region.

Consumer 271

Consumer Promotions Customer Experience Management 271

Retail TouchPoints

FEBRUARY 16, 2024

Under the multi-year agreement, IMG will bring to market complementary products that support Claire’s brand purpose of inspiring self-expression and individuality, in categories including apparel , fashion accessories and room décor as well as lifestyle and special occasion products.

Planning 278

Planning Accessories Apparel Fashion 278

Retail TouchPoints

OCTOBER 1, 2022

Lee will replace former creative chief Riccardo Tisci , who was appointed to the role in March 2018 following his career with Givenchy from 2005 to 2017. From 2018 to 2021, Lee worked with Bottega Veneta as the Italian luxury brand’s Creative Director. His career has also included roles at Maison Margiela , Balenciaga and Donna Karan.

Fashion 319

Fashion Management Consumer ATS 319

Retail TouchPoints

OCTOBER 21, 2022

flagship following its 2018 bankruptcy, just in time for the holiday shopping rush. The launch of the UK websites coincide with the rollout of Toys ‘R’ Us shops at Macy’s across the U.S., NPD estimates that the total addressable market for toys and games in the UK for 2021 was £3.7 locations four years ago.

Returns 330

Returns Marketing Shopping Location 330

Retail TouchPoints

APRIL 26, 2021

The subscription service, founded by husband and wife team Blake and Wayne Geffen in 2018, allows members to keep items as long as they want, or swap them out monthly. It’s an exciting opportunity to advance the growth of circular fashion and be at the forefront of reimagining consumers’ shopping experience.”.

Jewelry 299

Jewelry Finance Fashion Consumer 299

Retail TouchPoints

MARCH 15, 2024

It was a tough week to be at the top in retail with a number of companies announcing CEO switch-ups following disappointing performances, including Petco , Under Armour , Fossil Group and, as Retail TouchPoints previously reported, Allbirds. This will be the third CEO switch-up at the company in nearly as many years.

ATS 264

ATS Returns Wholesale Planning 264

Retail TouchPoints

OCTOBER 29, 2024

and managed by Bluestar since 2018. The JV also has made a $190 million investment in some of the other brands managed or co-owned by Bluestar, including Hurley , Justice and Scotch & Soda , and announced plans to acquire the assets and IP of the Bebe and Brookstone brands. Both brands have been owned by Bebe Stores, Inc.

Finance 162

Finance Brand Management Management Consumer 162

Inside Retail

MARCH 23, 2025

The retail-based Homefresh Experience business has launched its distinctive cooking concept into the franchise market. Experience retailer and entrepreneur Stephen Curtis established the business in 2018 in Adelaide, offering kids and adult cooking classes. “Our Port Adelaide location has been ideal.

Supermarket 130

Supermarket Shopping Location Marketing 130

Inside Retail

MARCH 11, 2025

Alceon acquired Noni B in 2014 at what it no doubt thought was a bargain price of 51 cents a share, valuing the retailer at $16.4 million, but Noni B’s best days were behind it. Noni B had struggled for sales growth from 2007 with earnings tumbling from $8.2 million in 2006 to a $7.8 million loss in 2014.

Fashion 147

Fashion Net Profit Specialty Retailers Planning 147

Retail TouchPoints

APRIL 9, 2024

Shopify is partnering with Mana Up , an accelerator and venture fund for Hawaii-based products, on an immersive market concept designed to spotlight emerging brands from “the Aloha state.” Access to the overall market is free, but some events, such as live tastings and community programming, will require a paid ticket.

Marketing 264

Marketing Shopping ATS 264

Retail TouchPoints

FEBRUARY 9, 2024

The supermarket retailer first partnered with Instacart for deliveries in 2018; more recently, Hy-Vee began working with Uber Eats for delivery from its 260 stores in August 2023. New York City’s Fairway Market partnered with Instacart in December 2023 , joining Kroger , Aldi and Walmart.

Fulfillment 278

Fulfillment Supermarket Marketing Store Operations 278

Retail TouchPoints

JUNE 26, 2023

Amazon has been working toward becoming a major player in India since at least 2018, when it joined with Indian private equity firm Samara Capital to acquire More , an Indian supermarket and hypermarket chain, for $580.35 Amazon has reportedly planned to invest $12.9 billion through Amazon Web Services and another $6.5 and Europe.

Supermarket 299

Supermarket Planning Marketing ATS 299