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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

that, together, process millions of returns every month. has nearly doubled over the last six years, now accounting for roughly 17% of all merchandise sold, according to Timothy Fehr, COO of Happy Returns, citing research conducted in partnership with the National Retail Federation. The rate of goods returned in the U.S.

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Mastercard is getting rid of credit card numbers. Cards themselves may be next

Inside Retail

The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand. Credit card numbers and payment details are often exposed in major data breaches affecting large and small businesses.

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Top 5 Security Challenges for Buy Now Pay Later Apps

Retail TouchPoints

has grown by more than 300% per year since 2018, reaching 45 million active users in 2021. It’s clear this reverse layaway payment model is also here to stay. In BNPL, consumers receive the goods or services that they want to buy, but payment is staggered over monthly payments for a certain period of time with no interest.

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The INFORM Act Curbs Online Fraud, Poses Business and Tech Challenges

Retail TouchPoints

Its primary purpose is to protect consumers by stifling sales of counterfeit, stolen and harmful products on online platforms — from ecommerce stores like Amazon, Etsy and auction sites to the many smaller marketplaces that may operate more locally or in niche categories. But compliance can be complicated.

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4 Tips for Staying Ahead of Retail Competitors

Retail TouchPoints

decrease from 2019 primarily driven by the decrease in single-site operators. To account for this rapidly evolving environment, savvy convenience retailers have focused on closing the gap between what consumers expect and what retailers can deliver. Focus on service. Contactless payment options are yet another big opportunity.

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Walmart Sues Capital One to End Branded Credit Card Partnership

Retail TouchPoints

Walmart has filed a lawsuit seeking to end its credit card contract with Capital One Financial , alleging that the payment company failed to live up to certain terms of the agreement. In the meantime, cardholders should not experience any disruptions in service and can continue to use their existing Capital One Walmart credit cards.”

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Amazon Launches Global Anti-Counterfeiting Team

Retail TouchPoints

The negative impacts of counterfeiting are high: counterfeit products are estimated to have cost the global economy $323 billion in 2018. Amazon also has collaborated with brands and law enforcement to hold counterfeiters accountable through financial penalties, civil litigation and criminal prosecution.