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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Geekplus robots are now in use at all three of Happy Returns’ Hubs. Image courtesy Happy Returns) Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor. Were inside one of the three Happy Returns Hubs across the U.S. The rate of goods returned in the U.S.

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New Activist Investor Pushes Macy’s to ‘Look to Dillard’s’ for Better Path Forward

Retail TouchPoints

In 2017, Dillards faced similar activist pressure based on undercapitalization of its real estate assets). Dillards stockholders have benefitted greatly from this plan, seeing a total return in their shares of +788% versus Macys of -12%. shares down 13% since the plan was announced (according to S&P Capital IQ as of Dec.

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Hibbett Rolls Out Happy Returns at its 1,100+ Stores

Retail TouchPoints

Athletic-inspired fashion retailer Hibbett is adding Happy Returns Return Bars to its more than 1,100 Hibbett and City Gear stores across the U.S., allowing online shoppers to quickly return items from hundreds of retailers without the need for boxes or labels. That partnership has since been expanded chainwide.

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Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

Retail TouchPoints

Funderburk and Zamansky shared how the company is doubling down on its human-centered AI approach to create a more customer-centric shopping experience and return the company to growth. The customers Fix is shipped and they have three days to test out the items and select which ones they want to buy and which ones theyll return.

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Amazon Enlists Staples, Local Businesses to Help with Returns and Delivery

Retail TouchPoints

In Amazon ’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and is looking for 2,500 local business to join its new Hub Delivery network. Staples Joins Amazon’s Network of Returns Partners By July 31, 2023, all Staples U.S. Retail in a statement.

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What does Barry Williams’ return mean for Poundland?

Retail Gazette

The return of its former bosscomes at a crucial time for Poundland after it reported its fourth consecutive quarter of declining sales, which fell 7.3% Williams’ return certainly signals something major is afoot, with early reports suggesting the group is considering a mass restructuring of the entire business or even a possible sale.

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Amazon is set to take off in Australia this year, get ready

Inside Retail

Amazon, the $2 trillion gorilla, arrived on our shores officially in December 2017, just in time for Christmas. billion in gross merchandise volume (total spend before fees, discounts and returns) up from $4.5 Amazon announced it posted over $3.1 billion in 2022. billion in the prior year.