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Hibbett Rolls Out Happy Returns at its 1,100+ Stores

Retail TouchPoints

Athletic-inspired fashion retailer Hibbett is adding Happy Returns Return Bars to its more than 1,100 Hibbett and City Gear stores across the U.S., allowing online shoppers to quickly return items from hundreds of retailers without the need for boxes or labels. That partnership has since been expanded chainwide.

Returns 243
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Amazon Enlists Staples, Local Businesses to Help with Returns and Delivery

Retail TouchPoints

In Amazon ’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and is looking for 2,500 local business to join its new Hub Delivery network. Staples Joins Amazon’s Network of Returns Partners By July 31, 2023, all Staples U.S. Retail in a statement.

Returns 230
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Does Luxury Escapes’ new store herald the return of travel agencies?

Inside Retail

This – coupled with the rising cost of airfares – has led to a change in travel plans, en-masse. According to the most recent consumer sentiment survey by National Australia Bank, two in every three Australians with intentions to travel have cancelled or postponed their plans in the last three months.

Returns 246
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LSKD appoints first chief retail officer as part of its “audacious” growth plan

Inside Retail

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. “A LSKD was recently named ‘Business of the Year’ in the 2024 Telstra Best of Business Awards.

Planning 264
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Dick’s to Open 16 Next-Gen ‘50K’ Stores, Expand House of Sport Format in 2024

Retail TouchPoints

For the coming fiscal year, the retailer is planning $800 million in CapEx expenditures to fund a major brick-and-mortar expansion that will enlarge its total store square footage by 2% — its largest physical expansion since 2017. Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. increase in comp store sales.

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Mattress Firm Puts IPO on Ice, Citing Market Volatility

Retail TouchPoints

Mattress Firm has withdrawn its plans for an IPO this year, according to documents filed with the SEC. In 2017, Mattress Firm filed for bankruptcy to facilitate a prepackaged restructuring that included the closure of 700 underperforming stores. Today, Mattress Firm operates 2,300 stores across the U.S.

Marketing 269
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New Activist Investor Pushes Macy’s to ‘Look to Dillard’s’ for Better Path Forward

Retail TouchPoints

In 2017, Dillards faced similar activist pressure based on undercapitalization of its real estate assets). Dillards stockholders have benefitted greatly from this plan, seeing a total return in their shares of +788% versus Macys of -12%. shares down 13% since the plan was announced (according to S&P Capital IQ as of Dec.

Returns 248