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Amazon is set to take off in Australia this year, get ready

Inside Retail

Amazon, the $2 trillion gorilla, arrived on our shores officially in December 2017, just in time for Christmas. And some seven years on, much to the dismay of retailers, it is now starting to shake the tree and become a real force in the market , as Australian shoppers increasingly turn to alternatives to manage the cost-of-living crisis.

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Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

Retail TouchPoints

In addition to rapid advances in AI that have brought the technology into the mainstream, Stitch Fix also has struggled to maintain its first-mover advantage in the world of subscription fashion, with a host of new entrants pulling away clients and market share. explained Funderburk.

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Understanding Amazon Statistics: Insights for Sellers and Marketers

Small Biz Trends

Key Takeaways Amazon’s Market Share Dominance: Amazon holds approximately 38% of the U.S. e-commerce market, emphasizing its status as the leading online marketplace and highlighting the competitive landscape for small businesses. Key statistics reflect its impactful growth and market dominance in e-commerce.

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Co-founder Sébastien Kopp on Veja’s secret to transparency and sustainability

Inside Retail

Inside Retail spoke with co-founder Kopp, to learn how Veja has maintained its ethical production while scaling into an international success – without spending a single dollar on marketing. times higher than the market price. times the market price. Veja has always used ships for transport, avoiding airplanes since 2005.

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Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges

Retail TouchPoints

Imagine a customer shopping for a product who wants to check if its in stock, apply a discount code and explore shipping options for another already posted order all in one conversation. Issues that may be slightly more complicated are usually routed to human agents. Most chatbots cant keep up. Peter Graf is the SVP of Strategy at Genesys.

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Inside Coupang’s $7.9 billion quarter and what comes next

Inside Retail

Despite a maturing domestic market, Coupang continues to squeeze more out of its loyal user base, thanks to a combination of improved logistics efficiency and expanded assortment. Between 2017 and 2021, the company invested billions of dollars into building one of the most sophisticated logistics networks in Asia.

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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. When we talked to [merchants] in 2016 and 2017, the immediate response was, Why on earth would I make returns easier? That mindset is changing.