Retail TouchPoints

JANUARY 30, 2025

But recently, a lesser-known division of Gordon Brothers found itself in the spotlight when the company sold the iconic British brand Laura Ashley to brand management firm Marquee. The deal was managed by Gordon Brothers Brand Division, which had spent the previous four years revitalizing Laura Ashley after its 2020 bankruptcy.

Brand Management 179

Brand Management Management Fashion Consumer 179

Inside Retail

APRIL 3, 2025

This may very well be the perfect training for an e-commerce manager. I was fortunate that they trusted me with so much of the business and ended up giving me a new business that they had just acquired to manage and grow, and it really lit that fire for driving growth and change and from a customers point of view, she said.

Management 130

Management ATS Consumer Shopping 130

Retail TouchPoints

SEPTEMBER 28, 2022

Stores and Division President for Advance Auto Parts’ North division, which included Autopart International, from 2017 to 2020. Creedon also filled the company’s role of President of Autopart International from 2013 to 2017. Prior to his EVP appointment in March 2021, Creedon served as the President of U.S.

Finance 278

Finance Management ATS Marketing 278

Retail TouchPoints

MARCH 22, 2024

will deploy technology from Relex Solutions designed to enhance inventory management and in-stock positions. Integrating these systems will help Couche-Tard improve its merchandising strategy by evolving how space decisions are made as well as how product replenishment is managed throughout the organization.

Planning 270

Planning Inventory Management Management Store Operations 270

Retail TouchPoints

JANUARY 23, 2025

When we talked to [merchants] in 2016 and 2017, the immediate response was, Why on earth would I make returns easier? We have spent years managing our attrition down. Helping Retailers Reduce Returns Fraud Managing the reverse logistics of returns efficiently is very hard to do, Fehr said. That mindset is changing.

Returns 272

Returns Merchant Services Payment Services Drop-Shipping 272

Inside Retail

DECEMBER 13, 2023

Fawkner Property has agreed to acquire Cairns Central from Lendlease-managed Australian Prime Property Fund Retail (APPF Retail) for about $390 million. ” Lachlan MacGillivray of Colliers International and Sam McVay of McVay Real Estate managed the sale, the closing of which is expected in late February next year. .”

Management 278

Management Shopping Marketing ATS 278

Inside Retail

FEBRUARY 6, 2022

The existing TCS management team has retained a shareholding in the business, ensuring a smooth transition and continuity of operation. Josh Ludski, manager – direct investment at River Capital, revealed complementary acquisitions are part of the strategy to grow the business.

Shopping 297

Shopping Management ATS 297

Retail TouchPoints

NOVEMBER 25, 2020

Libby Wadle, a retail industry veteran who has filled a number of senior management roles at J.Crew Group since she joined the company in 2004, has been named CEO. Prior to filling the top role at Madewell, Wadle was President of the J.Crew brand from 2013 to 2017. She replaces Jan Singer, who has left to pursue other endeavors.

Promotions 287

Promotions Management ATS 287

Retail TouchPoints

OCTOBER 1, 2022

Lee will replace former creative chief Riccardo Tisci , who was appointed to the role in March 2018 following his career with Givenchy from 2005 to 2017. As the London-headquartered brand’s Chief Creative Officer, Lee will manage all Burberry collections.

Fashion 319

Fashion Management Consumer ATS 319

Inside Retail

OCTOBER 3, 2024

It has already become one of the country’s leading and most trusted cosmetic and injectables brands with 17 clinics across five states since I founded the business in 2017,” Stormeur group chairman and managing director Dr Vivek Eranki said in a statement. Eranki will retain over 60 per cent shareholding in the group.

Beauty and Health 243

Beauty and Health Planning Management Marketing 243

Inside Retail

APRIL 1, 2025

How Lalo is targeting young parents In 2017, Davidson and Wieder noticed their friends, many of whom were first-time parents, felt frustrated and lost when shopping for baby items. “Were also doubling down our efforts on beautiful products designed with purpose, longevity and sustainability in mind.

Marketing 130

Marketing Consumer Management Shopping 130

Cisco Retail

DECEMBER 13, 2021

Management of multi-cloud matures. While cloud offerings have matured and consumption continues to increase, one could argue that how we manage multiple private and public cloud services has lagged consumption and is just now beginning to mature. Evolving our multi-cloud management strategy. Multi-cloud strategy adoption.

Management 144

Management Accounting Consumer Marketing 144

Retail Gazette

JANUARY 26, 2025

In 2017, she took on the role of category director for fashion and beauty. Sainsbury’s will close its remaining cafs, hot food counters, patisserie, and pizza counters, and reduce senior management roles by an estimated 20%. Click here to sign up to Retail Gazettes free daily email newsletter

Supermarket 105

Supermarket Grocer Fashion Customer Experience 105

Retail TouchPoints

DECEMBER 7, 2021

The announcements mark the first major management shifts since Alibaba was fined a record-setting $2.75 From 2014 to 2017, she was Alibaba’s Chief Customer Officer. Since January 2017 she has served as President of Alibaba’s Industrial Ecommerce group, which includes Alibaba.com, 1688.com com , AliExpress and Taobao Deals.

Wholesale 277

Wholesale Consumer Marketing Planning 277

Retail TouchPoints

APRIL 25, 2023

As CDO, Blonder will drive the brand’s digital innovation and manage teams responsible for developing the company’s digital roadmap across both new and existing channels, as well as the company’s IT and insights team. She joins Canada Goose from Hermès where she held the role of European Managing Director.

Planning 305

Planning Consumer Management Marketing 305

Inside Retail

APRIL 22, 2024

The source added that Myer did not give the employees – or even managers – any warning and that senior leaders just asked the laid off staff to come into a specified room one by one to receive the news. In 2017, the Australian Financial Review reported that Myer slashed 50 jobs by outsourcing its contact centre and digital services functions.

Department Stores 264

Department Stores Management 264

Retail TouchPoints

JULY 26, 2021

Frazier joined GNC in 2017 as VP of Franchise Operations; earlier in his career he held leadership roles at retailers including Abercrombie & Fitch , GameStop , Mattress Firm and Helzberg Diamonds. At Zappos, Mattson was General Manager of Merchandising Strategy, New Business Development and Women’s Fashion.

Promotions 279

Promotions Fashion Consumer Marketing 279

Retail TouchPoints

JULY 20, 2020

Gary Philbin, the company’s CEO since September 2017, is retiring but will serve as a member of the board through September 23, 2020. In a planned leadership transition, Michael Witynski has been named CEO of Dollar Tree. In December, Witynski was promoted from President and COO to a newly created position of Enterprise President.

Promotions 248

Promotions Supermarket Customer Experience Planning 248

Retail TouchPoints

MARCH 15, 2022

In 2017, he also assumed the role of President, Trunk Club, where he led the strategic reorientation of that business to drive growth. Boyle began his career at Ernst & Young Consulting, where he helped launch and manage the firm’s Customer Relationship Management global practice.

Returns 264

Returns Fashion Management Shopping 264

Inside Retail

JUNE 30, 2021

Collins Foods CEO joins board as managing director. Taco Bell and KFC parent company Collins Foods has just welcomed Collins Foods CEO Drew O’Malley to the Board as managing director. O’Malley first joined Collins Foods as chief operating officer in 2017. He was also previously managing director at Starbucks.

Returns 219

Returns Management Consumer ATS 219

Retail TouchPoints

FEBRUARY 13, 2024

Now, FRP Advisory has been brought in to manage the restructuring process. In 2006 Roddick sold the company to cosmetics giant L’Oréal , which sold it again to Natura &Co in 2017. Private equity firm Aurelius Group purchased the retailer from Natura &Co in November 2023 for nearly $258 million.

Shopping 260

Shopping Management Store Operations ATS 260

Retail TouchPoints

JULY 28, 2020

In the previous edition of the State of Marketing Report, the median number of customer data sources for marketers was projected to jump from 10 in 2017 to 15 in 2019 — a 50% increase in just two years. Hostetler is a product marketing manager focused on Retail and Consumer Goods, with a background in email and mobile messaging.

Consumer 274

Consumer Marketing Retail Trends Management 274

Inside Retail

APRIL 22, 2024

The source added that Myer did not give the employees – or even managers – any warning and that senior leaders just asked the laid off staff to come into a specified room one by one to receive the news. In 2017, the Australian Financial Review reported that Myer slashed 50 jobs by outsourcing its contact centre and digital services functions.

Department Stores 279

Department Stores Management 279

Inside Retail

FEBRUARY 13, 2024

Global investment manager LaSalle, which acquired the property in 2017, said that 17 new and existing tenants have already signed leasing agreements at the centre. Brisbane’s Post Office Square is going through a multi-million dollar redevelopment in anticipation of a resurgence of food courts as more workers return to offices.

Returns 258

Returns Management Planning ATS 258

Retail TouchPoints

JULY 5, 2024

Negotiations for a potential purchase of the luxury department store retailer stretch as far back as 2017. billion in term loan financing from funds and accounts managed by affiliates of Apollo, and a $2 billion revolving asset-based loan facility from lead underwriter Bank of America and other major financial institutions.

Department Stores 306

Department Stores Finance Supermarket Accounting 306

Retail TouchPoints

MARCH 27, 2025

They can manage simple tasks like canceling orders, checking statuses and setting passwords. They are rapidly outpacing the one-dimensional linear chatbots of today. Ditching Robotic Replies for VIP Experiences The majority of todays chatbots are reactive. Peter Graf is the SVP of Strategy at Genesys.

Payment Services 147

Payment Services Shopping Returns Customer Experience 147

Retail TouchPoints

JULY 12, 2024

OSHA hit the retailer with more than $1 million in penalties for workforce safety violations in four Florida stores in April 2023 , bringing its total fines for safety hazards to $15 million since 2017. Dollar General hired a third-party consultant to objectively identify hazards and contributing factors across the organization.

Accounting 262

Accounting Management Store Operations Customer Experience 262

Inside Retail

MAY 30, 2021

Talking about our break entitlements was generally a taboo topic at work, so we avoided bringing it up with managers. Whenever I asked managers about paid rest breaks, they told me that we didn’t get those because we got a free drink instead.”. I felt like I couldn’t speak up about this issue or any issues at work,” he said.

Management 246

Management ATS Shopping 246

Inside Retail

APRIL 23, 2023

The retailer said one of the signatories to the class action was claiming “less than $20” According to the Australian Financial Review , the law firm alleges the discount retailer underpaid up to 1400 salaried managers an average of $40,000 to $65,000.

Payment Services 242

Payment Services Shopping Management Planning 242

Retail TouchPoints

MARCH 29, 2023

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. Prior to joining Macy’s, Mitchell advised retailers as a Managing Director and Partner at Boston Consulting Group and was CEO of home furnishings retailer Arhaus LLC.

Planning 264

Planning Home Furnishings Finance Management 264

Retail Gazette

NOVEMBER 28, 2024

Williams has spent the last nine years at Poundland owner Pepco, joining as a trading director for the discount chain in 2016 before being promoted to managing director for Poundland in 2017 and MD for Pepco last September. He was named as Tesco UK managing director in 2013 under CEO Philip Clarke.

Returns 116

Returns Supermarket Customer Experience Promotions 116

Inside Retail

JULY 5, 2021

While the online marketplace launched in Australia in 2017, Kiwis have long needed to purchase goods from the US marketplace, according to the business, and will now be able to access faster delivery times from Australia’s warehouses. “We

Fulfillment 246

Fulfillment Shipping Management Marketing 246

Retail TouchPoints

AUGUST 15, 2023

Chriss joined Intuit 19 years ago and has held roles of increasing responsibility, including creating Intuit’s Partner and Developer Platform, leading the Self-Employed Solutions team and serving as Chief Product Officer of the Small Business Group from 2017 to 2019.

Payment Services 241

Payment Services Management 241

Retail TouchPoints

JULY 22, 2021

Four to five days is the maximum acceptable wait time during the holidays, and for the rest of the year that shrinks to two to three days , according to Sean Whitehouse, Managing Director of Strategy & Consulting, Supply Chain & Operations, Retail Lead at Accenture in an interview with Retail TouchPoints.

Supply Chain Management 306

Supply Chain Management Management Marketing ATS 306

Retail TouchPoints

APRIL 14, 2022

Garcia will report to eBay CEO Jamie Iannone and will manage the marketplace’s Core Product organization and cultivate tech-led reimagination to improve the user experience. “We Before joining Meta in November 2017, prior to its rebrand from Facebook , Jansen served on the boards of Culture Whisper, TMG and Trader Media East.

Fulfillment 279

Fulfillment Returns Management ATS 279

Inside Retail

JUNE 20, 2023

Benno Dorer, who has been VF’s Interim President and CEO since December 5, will continue to serve on the board, a role he has had since 2017. Richard Carucci, a VF board member since 2009 and interim chair during the organisation’s recent leadership change, has been named chair.

Management 241

Management Marketing ATS Accessories 241

Retail TouchPoints

JUNE 16, 2023

Andy Dunn, founder of Bonobos , will join WHP Global in an advisory role to help the company manage the recently acquired Bonobos brand. Walmart parted with Bonobos at a significant loss —the retail giant had spent $310 million to acquire Bonobos in 2017. Walmart also sold plus-size fashion brand Eloquii to FullBeauty Brands in April.

Fashion 278

Fashion Customer Experience Planning Management 278