Remove 2017 Remove Consumer Remove Shipping
article thumbnail

Amazon is set to take off in Australia this year, get ready

Inside Retail

Amazon, the $2 trillion gorilla, arrived on our shores officially in December 2017, just in time for Christmas. This has led a number of CPGs and FMCGs to increase their investment and focus on the Amazon platform, which provides consumers with a greater selection and assortment to choose from. Amazon announced it posted over $3.1

article thumbnail

Whole Foods Adds $10 Fee to Amazon Prime Members’ Deliveries

Retail TouchPoints

Amazon acquired Whole Foods in 2017 and introduced a free two-hour delivery option in 2018 as it steadily expanded the grocer’s delivery footprint. However, grocery margins are tight, and retailers are limited in how many costs they can pass along to consumers: prices rose 3.7%

Shipping 306
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Walmart Rolls Out Geek Squad-Style Tech Support Service Nationally

Retail TouchPoints

Walmart originally began testing the program in select stores by offering both consumer electronics and technology services to its customers. The launch comes just a few months after Best Buy rolled out its own membership program , which combines its Geek Squad tech support services with free shipping.

Shipping 279
article thumbnail

Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

Retail TouchPoints

In mid-2024, under the leadership of new CEO Matt Baer, Stitch Fix launched a sweeping transformation strategy aimed at regaining its former standing as consumers go-to for personalized fashion. The customers Fix is shipped and they have three days to test out the items and select which ones they want to buy and which ones theyll return.

Returns 279
article thumbnail

How Build-A-Bear’s Pandemic Shift Created Long-Term Omnichannel Opportunity

Retail TouchPoints

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. Creating Joy Amid Uncertainty. We love the feedback that says ‘Hey, I was able to do this.

article thumbnail

DTC Activewear Brand Vuori Valued at $4B After Latest Funding

Retail TouchPoints

The company has been profitable since 2017. Currently the brand is offsetting its carbon and plastic footprints while taking steps to eliminate 80% of plastics from its shipping and supply chain by 2022.

ATS 264
article thumbnail

Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges

Retail TouchPoints

One area that may drastically improve consumers satisfaction with customer service: AI-powered bots that can act as a shoppers own personal concierge service. Some bots incorporate customer context, but many place consumers into a frustrating maze of irrelevant, pre-programmed replies. Most chatbots cant keep up.