Retail TouchPoints

JULY 26, 2021

GNC has announced two new appointments to its leadership team: Nate Frazier has been promoted to EVP, COO, and former Zappos executive Karlyn Mattson has joined the company as Chief Merchandising Officer. Both Frazier and Mattson will report to newly appointed CEO Josh Burris. and Canada stores and operations teams. ”

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Promotions Fashion Consumer Marketing 279

Retail TouchPoints

FEBRUARY 14, 2023

His answer was that] the biggest thing you buy as a consumer is your home, and he didn’t just mean in scale and size, he meant financially, emotionally. Then in 2017, both brands were acquired by S. Everything about Method was different from what consumers were used to, from the aesthetic to the name. Why do they suck?’ [His

Consumer 277

Consumer Marketing Promotions Wholesale 277

Retail TouchPoints

FEBRUARY 16, 2021

Target has made a number of changes across its executive leadership team, including the promotion of Christina Hennington to the newly established role of EVP and Chief Growth Officer. Boylan, who joined Target in 2011, has been leading the company’s communications function since 2017.

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Promotions Marketing Planning Management 173

Retail TouchPoints

NOVEMBER 24, 2020

DICK’S Sporting Goods has promoted President Lauren Hobart to the roles of President and CEO, as of Feb. Hobart brings more than 25 years of finance, consumer and retail experience to the role. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017.

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Promotions Sporting Goods Fulfillment Finance 165

Wiser

SEPTEMBER 26, 2017

For retailers, that means it’s time to kick it up a notch in order to get the most out of the 2017 holiday eCommerce season. How to keep consumers happy, as 88 percent of consumers say promotions are important. Our new infographic, Wiser’s 2017 eCommerce Holiday Guide , is below. Want to learn more?

Promotions 26

Promotions Shipping Consumer 26

Retail TouchPoints

JUNE 26, 2024

Current Chief Growth Officer Christina Hennington has been promoted to Chief Strategy and Growth Officer, while Rick Gomez, who took on the role of Chief Food, Essentials and Beauty Officer in January, will oversee all of Target’s merchandising business as Chief Commercial Officer. . Hennington will continue to report to Cornell.

Accessories 262

Accessories Apparel Advertising Marketing 262

Retail TouchPoints

JANUARY 31, 2023

Indeed, price was the top consumer need across all income brackets , including 66% of people making $50,000 to $74,999 and 53% making more than $200,000. Personalized prices, promotions and rewards also became 3X more important at driving overall price perception compared to 2019. selling everyday food and non-food household items.

Grocer 298

Grocer Wholesale Consumer Promotions 298

Inside Retail

DECEMBER 3, 2024

According to data provided by Adobe Analytics, online Black Friday shopping in the US hit new heights in 2024, with consumers spending a record US$10.8 To put these numbers into perspective, that is more than double what US consumers spent online on Black Friday 2017, which drove US$5.03 billion online on Friday,​ up 10.2

Consumer 130

Consumer Shopping Marketing Retail Trends 130

Retail TouchPoints

NOVEMBER 18, 2022

This would be nearly 8 million more people than in 2021 and the highest estimate since NRF began tracking the data in 2017. The top five categories for gift-giving consumers are clothing at 55% , followed by gift cards at 45% , toys at 37% , books/music/movies/video games at 33% and food/candy at 31%. An estimated 166.3

Shopping 289

Shopping Department Stores Planning Accounting 289

Inside Retail

NOVEMBER 1, 2023

. “This has been yet another hard year for many Australians,” said Alan Kirkland, CEO at consumer advocacy organisation Choice, which makes the awards annually.

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Promotions Consumer ATS Supermarket 264

Wiser

OCTOBER 2, 2018

However, one marketing tactic has stood the test of time, and for good reason: the promotion. . Shoppers won’t know your excellent sales if you don’t promote them. Promotions are one of the best ways to communicate your discounts, sales periods, and other crucial information to your target audience. Black Friday Winners .

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Promotions Apparel Sporting Goods Jewelry 103

Retail TouchPoints

APRIL 20, 2021

Prior to joining BJ’s, Eddy served multinational manufacturing, technology, retail and consumer products companies as a member of the audit and business advisory practice of PwC. From 2013 to 2017, he also chaired the Financial Executives Council of the National Retail Federation.

Wholesale 241

Wholesale Promotions Planning Marketing 241

Retail TouchPoints

DECEMBER 12, 2023

In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs?

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Inside Retail

AUGUST 4, 2021

Australia’s consumer commission, the ACCC, is asking the government to consider the promotion of toddler formula as part of its review of the Marketing in Australia of Infant Formula (MAIF) Agreement later this year. In practice, this includes restricting most marketing by manufacturers and retailers to consumers.

Promotions 130

Promotions Advertising Marketing Consumer 130

Inside Retail

MAY 30, 2022

The Australian Competition and Consumer Commission says the financial services giant has been engaging in anticompetitive conduct since 2017 in the supply of debit card acceptance services, with the purpose of substantially lessening competition.

Merchant Services 246

Merchant Services Payment Services Supermarket Promotions 246

Inside Retail

MAY 16, 2021

Manufacturing and consumer goods company BWX is branching out beyond natural beauty into vegan and cruelty-free products with its acquisition of leading eco-friendly online retailer Flora & Fauna. It comes as younger consumers increasingly consider the environmental and ethical impacts of their purchasing decisions. .

Beauty and Health 237

Beauty and Health Promotions Consumer Customer Experience 237

Retail TouchPoints

OCTOBER 28, 2021

Sustainability matters to the modern consumer to a far greater degree than most retailers are willing to admit. As global connectivity continues to rise, generational shifts are coming to play an increasingly important role in setting new consumer trends — of which sustainability is at the core. Accepting the Challenge.

Consumer 263

Consumer Promotions Accounting Planning 263

Retail TouchPoints

DECEMBER 29, 2021

In current times, D2C refers to brands selling directly to consumers rather than the more traditional approach of selling through retailers. This means that social media platforms like Facebook, Instagram, Pinterest, LINE, TikTok, Xiaohongshu (RED) or WeChat are the first touch points with the consumer (instead of a Google search).

Beauty and Health 306

Beauty and Health Consumer Marketing Management 306

Wiser

SEPTEMBER 28, 2017

Kibo found that 84 percent of consumers think that retailers should do more to bring together their online and in-store channels. Whether in-store or online, Wiser has you covered from pricing to assortment to promotions. The post The 2017 Omnichannel Holiday Strategy Advantage appeared first on Wiser Retail Strategies.

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Drop-Shipping Shipping Returns Boutique 189

Retail TouchPoints

FEBRUARY 22, 2021

Instead, a series of recent diversifications, including the launch of a direct-to-consumer site in 2017, meant the brand was poised to roll with the pandemic punches. These gave Kerrits the advanced analytics and segmentation tools she needed to react to the volatile market forces and shifting consumer sentiments that shaped the year.

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Wholesale Marketing Accounting Outdoor 264

Retail TouchPoints

NOVEMBER 4, 2022

I started doing it back in 2017, when I would just buy great bags for my sister on The RealReal.”. Resale can provide a differentiator on top of the usual Black Friday sales and other promotional activities, giving brands and retailers an edge when trying to drive sales from cost-conscious consumers.

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Promotions Shopping Returns Marketing 276

Retail TouchPoints

SEPTEMBER 8, 2020

Although the eTailer has two very distinct target customers — the fashion-forward Millennial and the style-conscious 40-to-50-year-old consumer — there are core behaviors that transcend these distinctions and, ultimately, guide Olivela’s experience strategies. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130

Consumer Beauty and Health Fashion Fulfillment 130

Retail TouchPoints

SEPTEMBER 8, 2020

Although the eTailer has two very distinct target customers — the fashion-forward Millennial and the style-conscious 40-to-50-year-old consumer — there are core behaviors that transcend these distinctions and, ultimately, guide Olivela’s experience strategies. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130

Consumer Beauty and Health Fashion Fulfillment 130

Retail TouchPoints

MARCH 21, 2024

Fighting Subscription Fatigue as Consumers Shed Memberships As Prime has proven for years, getting customers into a paid membership program can pay off in spades for retailers. The economics for retailers are clear — but what’s less clear is how consumers will respond now that they have so many options to choose from.

Consumer 277

Consumer Shipping Planning ATS 277

Inside Retail

APRIL 12, 2023

The country’s growing economy and expanding middle class have created a favourable environment for global brands to set up shop and tap into a new consumer base. billion Direct-to-Consumer (D2C) shipments by 2030. In recent years, India has emerged as a major market for luxury brands.

Department Stores 261

Department Stores Consumer Marketing Accounting 261

Retail TouchPoints

FEBRUARY 16, 2022

If a retailer doesn’t support the browsing experience for a shopper with disabilities — for example people with conditions that make it difficult or impossible to use a mouse — the lack of an interface suited for keyboard-only navigation will drive these potential consumers to a site that does offer these accommodations.

Shopping 317

Shopping Checkout Accounting Shipping 317

Inside Retail

SEPTEMBER 26, 2023

In line with consumer preferences, retailers of all sizes are increasingly seeking to transition from a linear to a more circular business model. The pressure is on for these brands to establish policies and strategies that reduce waste, promote sustainability, and extend the lifespan of their products.

Fashion 261

Fashion Consumer Promotions Planning 261

Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Today’s consumers expect more than just personalised experiences. And consumers can feel it. Creating cohesive customer experiences. Revolutionising loyalty programs.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Inside Retail

JUNE 27, 2022

Consumers are at the heart of all we do. While multinational brands had always dominated the Indian market, their beauty products were not really suited to the skin complexion of the typical Indian consumer. Celebrating uniqueness.

Consumer 130

Consumer Target Market Visual Merchandising Kiosk 130

Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). First opened in 2017, Nio aimed to design an experience beyond just selling a car through its exclusive lounge concepts and on-site perks.

Consumer 130

Consumer Beauty and Health Fashion Accounting 130

Retail TouchPoints

JULY 2, 2024

“There are three major players in the retail industry — the brands that make the products, the retailers that sell the products and the consumer who buys from the retailer,” said Max Rhodes, Co-founder and CEO of B2B marketplace Fa i re. Since its launch in 2017, the platform has raised more than $1.29 billion and was valued at $12.59

Wholesale 264

Wholesale Merchant Services Marketing Payment Services 264

Inside Retail

MARCH 20, 2024

The evolution of once seemingly functional items, such as luggage, shoes and the humble water bottle, into status symbols, has led particular brands to develop cult followings and created opportunities for new products and services that cater to these consumer obsessions. The #airportoutfit has amassed over 690.3 I know what I want.

Marketing 246

Marketing Consumer Location Promotions 246

Retail TouchPoints

APRIL 6, 2021

A report from Statista estimated 2020 return delivery costs at $550 million, up 64% since 2017. In addition, the past decade has seen returns baked into the business model of several direct-to-consumer starts-ups, including Warby Parker, Stitch Fix and Zappos. Returns in the retail industry have always posed a challenge.

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Returns Customer Experience Consumer Shopping 226

Wiser

OCTOBER 13, 2020

Marketing to retail partners, wholesalers, and distributors is just as much part of the puzzle for brands as marketing directly to consumers. Every retailer has multiple brands that are vying for shelf space and promotional efforts. It’s critical that you promote your brand to retailers so they choose to favor you over the crowd.

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Promotions Visual Merchandising Markdowns Wholesale 78

Retail TouchPoints

JANUARY 20, 2022

Customers also can choose to share additional information such as their style, fit and other preferences in order to receive more refined recommendations, and they’ll receive notifications of in-store promotions curated to their preferences.

Payment Services 263

Payment Services Apparel Inventory Management Department Stores 263

Wiser

OCTOBER 15, 2019

Direct-to-consumer strategies have transformed retail, both in the way consumers shop and how brands and retailers manufacture, market, and sell. Importantly, a winning direct-to-consumer business will artfully navigate the relationships between brand, retailer, and consumer. What Does Direct to Consumer Mean?

Wholesale 92

Wholesale Consumer Shipping Advertising 92

Inside Retail

MARCH 19, 2023

Back in time The story starts in 2017, when then-CEO and managing director John Humble went on a bit of a buying spree. Towards the end of 2017, BWX told investors it was finished with its round of acquisitions and would focus on building out the offer it had assembled. The consumer wants the product. It’s a long story.

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Beauty and Health Management Shipping Promotions 244