Retail TouchPoints

NOVEMBER 5, 2021

With port delays, extended delivery times and increased consumer demand, what can retailers do to salvage the 2021 holiday season? After retailers finalize all inventory shipments and secure holiday storage, it’s time to implement a strong integrated digital marketing strategy. What is an integrated digital marketing campaign?

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Retail TouchPoints

DECEMBER 4, 2024

When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector by investing in innovative design and marketing. But as many brands have learned, the major growth unlock for Calpak’s next phase was physical retail — especially given the highly visual and tactile nature of its category. “If

Wholesale 296

Wholesale Planning Accessories Marketing 296

Retail TouchPoints

SEPTEMBER 21, 2022

One of the hottest topics in marketing over the last 18 months has been non-fungible tokens, or NFTs. Indeed, investment banking firm Jeffries predicts that the rapidly growing market will reach $80 billion by 2025. Instead, they’ll use sites and their own branded marketplaces or wallets to reach consumers. Fan Ownership.

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Marketing Consumer ATS 241

Retail TouchPoints

JANUARY 23, 2025

Yes, ecommerces share of total retail sales continues to steadily expand every year, but changing consumer behaviors are also behind the increase in returns , in particular among those digital-native Gen Zers for whom ecommerce is considered not an innovation but a fundamental right. It’s a big market, said Fehr.

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Returns Merchant Services Payment Services Drop-Shipping 272

Retail TouchPoints

APRIL 1, 2025

I think we could also say that half the brands in retail today can’t clearly say what they stand for, what their brand values are and what that means to the consumer, added moderator Ndidi Oteh, Senior Managing Director and Head of the creative group Accenture Song Americas at Accenture. It’s how consumers connect with you.

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Inside Retail

MARCH 20, 2024

The evolution of once seemingly functional items, such as luggage, shoes and the humble water bottle, into status symbols, has led particular brands to develop cult followings and created opportunities for new products and services that cater to these consumer obsessions. The #airportoutfit has amassed over 690.3 I know what I want.

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Marketing Consumer Location Promotions 246

Inside Retail

JANUARY 31, 2024

Parade was founded by Columbia University dropout Cami Téllez in 2019, with a purpose to disrupt the market and champion inclusivity, body positivity and sustainable manufacturing. Businesses like Brava are championing change through inclusivity and representation for formerly marginalised individuals represented in the market.

Marketing 259

Marketing Apparel Fashion Consumer 259

Inside Retail

FEBRUARY 20, 2024

In the early 2010s, the Millennial generation gave rise to a slew of direct-to-consumer brands, such as Everlane, Warby Parker and Bonobos. The generational disruptors Born between 1980-1995, Millennials are known for their thoughtful purchasing habits that place brand value and actions ahead of tradition, according to IMARC market research.

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Retail TouchPoints

FEBRUARY 14, 2023

Still, for many new brands hitting the market today, disruption of legacy norms, and brands, is the goal, And whether he likes it or not, Dubitsky is very good at it. His answer was that] the biggest thing you buy as a consumer is your home, and he didn’t just mean in scale and size, he meant financially, emotionally.

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Consumer Marketing Promotions Wholesale 277

Retail TouchPoints

JANUARY 30, 2025

We look for brands that have a heritage, maybe have lost their way, maybe need some marketing expertise, maybe need to change the model and be moved from an operating company into an asset-light model. Were a very big believer in marketing, especially on a brand level, said DAngelo. I love watching them grow and watching the success.

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Retail TouchPoints

MARCH 20, 2025

In addition to rapid advances in AI that have brought the technology into the mainstream, Stitch Fix also has struggled to maintain its first-mover advantage in the world of subscription fashion, with a host of new entrants pulling away clients and market share.

Returns 279

Returns Fashion Shipping Shopping 279

Retail TouchPoints

JANUARY 25, 2021

These concerns are fueling consumer expectations for more contactless experiences everywhere they go, including the retail environment. The pandemic-driven imperative for contactless experiences at home, at work and in stores is fueling the growth of the global voice and speech recognition market. The industry, valued at $5.2

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Consumer Shopping Kiosk Checkout 217

Retail TouchPoints

DECEMBER 7, 2021

Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022. The markets will always have ups and downs, but Alibaba has ambitious long-term goals. From 2014 to 2017, she was Alibaba’s Chief Customer Officer.

Wholesale 277

Wholesale Consumer Marketing Planning 277

Retail TouchPoints

APRIL 6, 2022

As the number of available online selling channels increases, maintaining consistent product details across all consumer touch points has become an increasingly complex task for sellers. Nordwind Capital, which initially invested in the company in 2017, will retain its majority stake after the transaction. .

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Management Consumer Marketing Shopping 287

Retail TouchPoints

JULY 26, 2021

He played an instrumental role in the company’s retail restructuring last year as well as driving a number of initiatives to improve the GNC consumer experience. Mattson will now steer GNC’s omnichannel merchandising, brand strategy, marketing and product development as the retailer works to meet growing consumer demand.

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Promotions Fashion Consumer Marketing 279

Retail TouchPoints

JUNE 26, 2024

Current Chief Marketing Officer Lisa Roath will take over Gomez’s previous role, handling the merchandising of food, essentials and beauty in early 2025, but she will remain as CMO until her successor is found. Gomez joined Target in 2013 and was named to the leadership team in 2017. Both appointments are effective July 7.

Accessories 262

Accessories Apparel Advertising Marketing 262

Retail TouchPoints

MARCH 27, 2025

One area that may drastically improve consumers satisfaction with customer service: AI-powered bots that can act as a shoppers own personal concierge service. Some bots incorporate customer context, but many place consumers into a frustrating maze of irrelevant, pre-programmed replies. Peter Graf is the SVP of Strategy at Genesys.

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Payment Services Shopping Returns Customer Experience 147

Inside Retail

DECEMBER 3, 2024

According to data provided by Adobe Analytics, online Black Friday shopping in the US hit new heights in 2024, with consumers spending a record US$10.8 To put these numbers into perspective, that is more than double what US consumers spent online on Black Friday 2017, which drove US$5.03 billion online on Friday,​ up 10.2

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Retail TouchPoints

JULY 12, 2021

The new funding is a major vote of confidence in the potential of digital commerce in India, still a relatively nascent market. Brick-and-mortar dominates the retail scene, with ecommerce projected to account for just 7% of sales this year, up from 3% in 2017. billion population, but still with plenty of room for growth.

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Wholesale Social Commerce Fashion Consumer 309

Inside Retail

NOVEMBER 6, 2024

However, due to factors like the rise of e-commerce, the increased availability of cheaper, “dupe” denim brands and an outdated aesthetic at a time when athleisure reigned supreme, True Religion fell off the retail grid and filed Chapter 11 bankruptcy not once but twice in 2017 and 2020. They’re not paying full price.

Fashion 130

Fashion Accessories Consumer Apparel 130

Retail TouchPoints

SEPTEMBER 28, 2021

The retailer instated the delivery fees to avoid raising prices of the groceries themselves, starting with pilots in six markets during the summer of 2021: Portland, Maine; Providence, R.I.; Amazon acquired Whole Foods in 2017 and introduced a free two-hour delivery option in 2018 as it steadily expanded the grocer’s delivery footprint.

Shipping 306

Shipping Consumer Planning Marketing 306

Inside Retail

DECEMBER 13, 2023

Woolworths will not face opposition from the Australian Competition & Consumer Commission (ACCC) to acquire a 55 per cent stake in Petstock – the country’s second-largest specialty pet retailer.

Department Stores 264

Department Stores Supermarket Consumer Location 264

Retail TouchPoints

APRIL 25, 2023

Blonder brings 20 years’ experience in omnichannel DTC and digital marketing, most recently as President of Global Ecommerce at Wolverine Worldwide. With performance luxury strongly resonating with EMEA consumers, Streichenberger’s focus will include expanding the brand’s ecommerce and store footprint.

Planning 305

Planning Consumer Management Marketing 305

Retail TouchPoints

JUNE 24, 2024

The lawsuit, filed in 2017, alleged that Founder and then-CEO Kevin Plank knowingly or recklessly misrepresented facts regarding consumer demand for Under Armour’s products as well as the company’s financial and operating results, according to the Wall Street Journal. 16, 2015 and Nov. billion revolving credit facility.

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Accounting Payment Services Returns Planning 264

Retail TouchPoints

OCTOBER 13, 2021

The company has been profitable since 2017. in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan.

ATS 264

ATS Wholesale Apparel Shipping 264

Retail TouchPoints

JULY 1, 2021

Launched in Vienna in 2017, waterdrop operates 15 brick-and-mortar stores and serves 1 million+ customers across Europe. is a key market where we have been eager to establish a presence,” said Martin Murray, CEO and Founder of waterdrop in a statement. Waterdrop — a microdrink CPG brand — has debuted its first U.S.

Accessories 299

Accessories Location Consumer Shopping 299

Inside Retail

MAY 1, 2024

It is removing all non-electric bikes from its offering and reversing course on its direct-to-consumer strategy as it looks to expand its market share. Localised design Lekker adapted the build of its product offering to suit the Australian market and consumer preferences which contrast with the European markets.

Marketing 251

Marketing Consumer Location Customer Experience 251

Retail TouchPoints

MAY 6, 2022

“The direct-to-consumer experience connects the energy of the brand’s highly engaged ecommerce site and social community to a vibrant space to discover, shop and interact with Savage X Fenty,” the brand said in a press release. and UK retailers, according to market intelligence platform Edited. metro area.

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Inside Retail

APRIL 3, 2025

The combination of data-driven insights into consumer behaviour and business performance, and human experience at the heart of decision-making, is endlessly fascinating for many people. Another tool in my toolbox In 2017, Jennifer joined Makeup Cartel, the business behind online beauty brands Esmi Skin Minerals and Poni Cosmetics.

Management 130

Management ATS Consumer Shopping 130

Inside Retail

OCTOBER 3, 2024

The beauty service chain is looking to cash in on a long-held economic theory in retail, dubbed the ‘lipstick effect’, that in times of economic hardship, consumer spending on beauty and feel-good services remains strong. Cosmetique, an Australian national cosmetic and injectables chain, has announced plans for a $17.5

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Retail TouchPoints

JANUARY 31, 2023

Indeed, price was the top consumer need across all income brackets , including 66% of people making $50,000 to $74,999 and 53% making more than $200,000. The top six digital retailers are 1) Amazon, 2) Amazon Fresh , 3) Target , 4) Sam’s Club, 5) Walmart and 6) Walmart Neighborhood Market. Over the six-year history of the U.S.

Grocer 298

Grocer Wholesale Consumer Promotions 298

Retail TouchPoints

NOVEMBER 11, 2021

in April 2017, MINISO has forged a unique place in the market. The power of nostalgic characters, coupled with a diverse assortment and affordable prices, has made MINISO stores go-to destinations among Gen Z consumers, who are currently gravitating towards 90s and early Y2K culture. going into 2022.

Accessories 260

Accessories Planning Location Fashion 260

Inside Retail

JANUARY 6, 2025

Over the last year to seven years, however, these brands have launched impressive comeback strategies, bringing them back onto consumers radars. Pricing and marketing are completely irrelevant if theyre attached to an offer that garners no interest. What can other brands take away from these brands come-ups?

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Fashion Apparel Returns Consumer 130

Retail TouchPoints

OCTOBER 1, 2022

Lee will replace former creative chief Riccardo Tisci , who was appointed to the role in March 2018 following his career with Givenchy from 2005 to 2017. He will report to CEO Jonathan Akeroyd, who began leading the luxury brand in April 2022. Prior to his work with Bottega Veneta, Lee was the Director of Ready-to-Wear Design at Celine.

Fashion 319

Fashion Management Consumer ATS 319

Retail TouchPoints

DECEMBER 29, 2021

In current times, D2C refers to brands selling directly to consumers rather than the more traditional approach of selling through retailers. This means that social media platforms like Facebook, Instagram, Pinterest, LINE, TikTok, Xiaohongshu (RED) or WeChat are the first touch points with the consumer (instead of a Google search).

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Beauty and Health Consumer Marketing Management 306

Retail TouchPoints

FEBRUARY 22, 2021

Instead, a series of recent diversifications, including the launch of a direct-to-consumer site in 2017, meant the brand was poised to roll with the pandemic punches. While the pandemic-prompted ecommerce boom certainly played heavily into these results, Florin also credits the deployment of email marketing tools from Omnisend.

Wholesale 264

Wholesale Marketing Accounting Outdoor 264

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Michel’s marketing fund. Waiving historical debts.

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