Retail TouchPoints

FEBRUARY 22, 2021

Instead, a series of recent diversifications, including the launch of a direct-to-consumer site in 2017, meant the brand was poised to roll with the pandemic punches. These gave Kerrits the advanced analytics and segmentation tools she needed to react to the volatile market forces and shifting consumer sentiments that shaped the year.

Wholesale 264

Wholesale Marketing Accounting Outdoor 264

Retail TouchPoints

FEBRUARY 16, 2022

If a retailer doesn’t support the browsing experience for a shopper with disabilities — for example people with conditions that make it difficult or impossible to use a mouse — the lack of an interface suited for keyboard-only navigation will drive these potential consumers to a site that does offer these accommodations.

Shopping 317

Shopping Checkout Accounting Shipping 317

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

DECEMBER 31, 2021

Running off-platform strategies, such as paid social and paid search for certain retailers, largely negates the awareness benefits of the direct-to-consumer model. In the new retail landscape, brands can use these specific tactics to drive traffic to where consumers are already shopping.

Marketing 321

Marketing Marketing Spend Brand Management Consumer 321

Retail TouchPoints

MAY 9, 2024

In 2017, website and app lawsuits totaled just over 800, yet by the close of 2023, the volume had climbed to more than 8,200. This makes it the single largest minority market and, according to Forrester, it’s one that accounts for nearly $2 trillion in spending annually. What do Beyoncé, Harvard University and Target have in common?

Marketing 325

Marketing Accounting Consumer Shopping 325

Retail TouchPoints

APRIL 27, 2021

As the popularity of BNPL increases, it is important for consumers and merchants to weigh the benefits and the drawbacks of using/offering these payment options. BNPL services allow consumers to buy and take home their purchases on the spot, without having to wait until products are paid off to receive them. A survey by cardify.ai

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

DECEMBER 29, 2021

In current times, D2C refers to brands selling directly to consumers rather than the more traditional approach of selling through retailers. This means that social media platforms like Facebook, Instagram, Pinterest, LINE, TikTok, Xiaohongshu (RED) or WeChat are the first touch points with the consumer (instead of a Google search).

Beauty and Health 306

Beauty and Health Consumer Marketing Management 306

Retail TouchPoints

NOVEMBER 5, 2021

With port delays, extended delivery times and increased consumer demand, what can retailers do to salvage the 2021 holiday season? It’s easy to set up a business account and start taking advantage of the advertising tools available on popular social media platforms. What is content marketing? Enter content marketing.

Marketing 306

Marketing Advertising Consumer Shipping 306

Retail TouchPoints

MARCH 29, 2021

consumers starting their online searches on Amazon, it essentially functions as a product search engine — and a very popular one at that. consumers begin their product searches on Amazon, according to research by ChannelAdvisor and Dynata. The bonanza is an outgrowth of Amazon’s unique place in ecommerce and the marketplace sector.

Fulfillment 344

Fulfillment Accounting Consumer Planning 344

Retail TouchPoints

SEPTEMBER 10, 2021

The tech first launched at Amazon Go convenience stores in 2017, was then expanded to Amazon Fresh grocery stores and is now used by a number of other retailers with no affiliation to Amazon including Hudson and CIBO Express. Amazon-owned Whole Foods is hardly the first retailer to feature Just Walk Out.

Checkout 262

Checkout Payment Services Location Marketing 262

Inside Retail

OCTOBER 27, 2022

Founded by television presenter and fashion expert Trinny Woodall at her kitchen table in 2017, the brand is known for its multitasking makeup products, such as the Lip2Cheek range, which can be used as both lipstick and blush, and BFF Eye, an award-winning serum and concealer in one. So far, Trinny London has raised £7.5

Department Stores 246

Department Stores Advertising Accounting Fashion 246

Retail TouchPoints

SEPTEMBER 8, 2020

Although the eTailer has two very distinct target customers — the fashion-forward Millennial and the style-conscious 40-to-50-year-old consumer — there are core behaviors that transcend these distinctions and, ultimately, guide Olivela’s experience strategies. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130

Consumer Beauty and Health Fashion Fulfillment 130

Retail TouchPoints

SEPTEMBER 8, 2020

Although the eTailer has two very distinct target customers — the fashion-forward Millennial and the style-conscious 40-to-50-year-old consumer — there are core behaviors that transcend these distinctions and, ultimately, guide Olivela’s experience strategies. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130

Consumer Beauty and Health Fashion Fulfillment 130

Retail TouchPoints

MARCH 21, 2024

Fighting Subscription Fatigue as Consumers Shed Memberships As Prime has proven for years, getting customers into a paid membership program can pay off in spades for retailers. The economics for retailers are clear — but what’s less clear is how consumers will respond now that they have so many options to choose from.

Consumer 277

Consumer Shipping Planning ATS 277

Retail TouchPoints

APRIL 27, 2021

The challenge in retail is to not be so focused on the competitive dynamics, but be more focused on what your consumers are asking you for , and how you can address and solve what those customers want. billion in annual operating profits, accounting for approximately 63% of the entire company’s operating profits for the year.

Checkout 331

Checkout Consumer Supermarket Location 331

Inside Retail

JULY 31, 2024

Another way Officeworks’ connects with consumers beyond the transacion is through its website. To cement its marketshare in Australia, Officeworks introduced the pricebeat guarantee in 2017 to communicate its competitive pricing structure to consumers.

Point of Sale 278

Point of Sale Marketing Accounting Consumer 278

Retail TouchPoints

APRIL 28, 2023

But Wells knows that to successfully acquire this coveted group of consumers while also retaining its incredibly loyal base of millennial shoppers, the brand can’t simply live in the past. Starting as a Senior Designer in 2006, he worked his way up to VP of Innovation before he left the company in 2017.

Fashion 278

Fashion Consumer Marketing Accounting 278

Inside Retail

APRIL 12, 2023

The country’s growing economy and expanding middle class have created a favourable environment for global brands to set up shop and tap into a new consumer base. It currently accounts for over 10 per cent of the country’s gross domestic product (GDP) and around 8 per cent of the employment.

Department Stores 261

Department Stores Consumer Marketing Accounting 261

Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). First opened in 2017, Nio aimed to design an experience beyond just selling a car through its exclusive lounge concepts and on-site perks.

Consumer 130

Consumer Beauty and Health Fashion Accounting 130

Retail TouchPoints

OCTOBER 28, 2021

Sustainability matters to the modern consumer to a far greater degree than most retailers are willing to admit. As global connectivity continues to rise, generational shifts are coming to play an increasingly important role in setting new consumer trends — of which sustainability is at the core. Accepting the Challenge.

Consumer 263

Consumer Promotions Accounting Planning 263

Inside Retail

JANUARY 23, 2022

Launched in 2017, wholesale platform Foodbomb connects restaurants and cafes with a marketplace of around 160 suppliers, simplifying the ordering process. But, in the wake of the Covid-19 pandemic, the business opened its doors to direct-to-consumer (D2C) sales to buoy the market through periods of empty supermarket shelves.

Wholesale 130

Wholesale Consumer Supermarket Accounting 130

Inside Retail

JULY 6, 2021

Accordingly, brands spend significant time and money positioning themselves to create positive associations with consumers, whether that’s through communicating their purpose or engaging in worthy environmental or social partnerships. million in the 2017-18 financial year to $32 million in 2018-19 representing an increase of 90 per cent.

Payment Services 246

Payment Services Finance Consumer Accounting 246

Inside Retail

NOVEMBER 13, 2023

And it added new “dollar shops” for consumers to pick through seasonal, more affordably priced items. In 2022, Walmart accounted for approximately US$500 billion in retail sales. billion in 2017. It enlarged the pickup and delivery area in stores with better storage and to create more efficient service procedures.

Consumer 246

Consumer Shopping Accounting Location 246

Retail TouchPoints

MARCH 3, 2022

Other areas of investment announced by the retailer include: Top-to-bottom renovations of 200 existing stores, bringing the total percentage of remodeled stores to more than half its fleet since the effort began in 2017.

Payment Services 246

Payment Services Shopping Planning Fulfillment 246

Inside Retail

MAY 8, 2022

For the year to June 2021, consumer retail spending grew by 9.1 per cent year-on-year growth in retail consumer spending to March 2022 3. We were fortunate to receive enough industry collaboration to undertake a comprehensive meta study of the retail industry incorporating home, health and beauty, and consumables.

Advertising 264

Advertising Beauty and Health Marketing Consumer 264

Retail Gazette

MARCH 4, 2024

Retailers are suffering from the longest dip in sales since the 2020 pandemic as consumers cut back for the fifth consecutive month. in February, according to new figures from accountancy firm BDO. Like-for-like sales across fashion, homewares and lifestyle slipped 1.3% Fashion was hit the hardest, with overall sales down 4.8%

Wholesale 145

Wholesale Fashion Accounting Consumer 145

Inside Retail

NOVEMBER 30, 2022

per cent increase in the number of consumers that purchased from brands powered by Shopify, with Australians ranking fourth globally in total spend. This pattern of consumer behaviour is indicative of what you’ll see in the industry, [and] there’s an opportunity to bring forward bargains [and] purchases,” he said.

Fast Fashion 246

Fast Fashion Shopping Accessories Consumer 246

Retail TouchPoints

APRIL 6, 2021

A report from Statista estimated 2020 return delivery costs at $550 million, up 64% since 2017. The rise of ecommerce as a percentage of overall retail sales is a major factor in the increasing rate of returns, which by some estimates account for roughly 10% of in-store purchases but 40% of online purchases.

Returns 226

Returns Customer Experience Consumer Shopping 226

Inside Retail

APRIL 25, 2021

Most visible, however, was the decision to discontinue its sexualised marketing as consumer preferences had clearly moved on. Long-time CEO Michael Jeffries was ousted from A&F at the end of 2014, and was eventually succeeded by Fran Horowitz in 2017. This included the images on in-store photos, gift cards and shopping bags.

Fast Fashion 223

Fast Fashion Fashion Accounting Target Market 223

Retail TouchPoints

JULY 2, 2024

“There are three major players in the retail industry — the brands that make the products, the retailers that sell the products and the consumer who buys from the retailer,” said Max Rhodes, Co-founder and CEO of B2B marketplace Fa i re. Since its launch in 2017, the platform has raised more than $1.29 billion and was valued at $12.59

Wholesale 264

Wholesale Merchant Services Marketing Payment Services 264

Inside Retail

MAY 17, 2023

Leasing revenue accounted for more than 90 per cent of the total, at us$1.25 To some degree this is correct, but re-leasing that much space can be painstaking, difficult and time-consuming, and if the location is second- or third-tier then it can be a devil of a challenge. per cent in 2017. billion ($2.03 billion), up 4.2

Department Stores 264

Department Stores Boutique Apparel Accounting 264

Retail TouchPoints

JUNE 1, 2021

To effectively reach consumers and support publishers, marketers should be concerned about the quality of the publisher’s brand and the sentiment of the information their ads appear next to, instead of the generalized context. but are taking sentiment into account. Check your tech. does this one keyword appear anywhere on the page?),

Advertising 200

Advertising Consumer Accounting Management 200

Inside Retail

JULY 13, 2022

The move followed a complaint by the consumer advocacy group Choice , which called the technology invasive and unwarranted. While the outcome of the investigation is still uncertain – Bunnings and Kmart maintain that they acted lawfully – the consumer backlash has already begun on social media. Is this a new problem?

Payment Services 147

Payment Services Consumer Accounting Advertising 147

Retail TouchPoints

OCTOBER 14, 2021

Although retailers can and should take all possible preventative measures, there is always an inherent risk to customers’ accounts. That is why establishing trust and building “forgivability” with consumers can protect a retailer’s brand long term — and its bottom line — should something go wrong.

Accounting 182

Accounting Employee Engagement Consumer Shopping 182

Retail Minded

SEPTEMBER 26, 2022

While the pandemic and subsequent ecommerce explosion have driven strong demand for true omnichannel supply chain commerce solutions, it has also fuelled a less immediately obvious longer-term move towards direct-to-consumer (D2C) fulfilment too. Take Adidas as an example. Nimble Is the Name of the Game .

Consumer 98

Consumer Fulfillment Wholesale Apparel 98

Inside Retail

OCTOBER 16, 2022

Two weeks later, Telstra was hit by a similar attack, which exposed the names and email addresses of its employees dating back to 2017. Optus’ CEO Kelly Bayer Rosmarin said that no passwords or financial details were compromised. A Telstra spokesperson didn’t clarify how many staff were affected. million customers’ data had been accessed.

Accounting 162

Accounting Consumer Management ATS 162

Inside Retail

DECEMBER 7, 2021

And gaining unique insights into consumers’ likely purchasing behaviour is now possible through the CommBank Household Spending Intentions (HSI) Index. The CommBank HSI Index uses advanced analytics to help retailers better understand consumer or household spending intentions. Notably, it has achieved a correlation of 0.90

Payment Services 130

Payment Services Inventory Management Consumer Accounting 130