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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

that, together, process millions of returns every month. Happy Returns is about 10 years old, and we’ve seen a real evolution of how merchants think about returns, particularly as younger consumers [account for] a higher share of overall spend , said Fehr in a session at the NRF Big Show. That mindset is changing.

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From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. Instead of seeing compliance as a painful obligation, it’s time to see it as a springboard for innovation, expansion and collaboration.

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How to Orchestrate to Eliminate Regional Payment Barriers for Ecommerce Success

Retail TouchPoints

Regional payments can be complex. For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. The question is, how can retailers conduct everything together to make ‘music’ and orchestrate regional payments for ecommerce success?

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How One UK Publication Captures Shoppers at the Point of Inspiration

Retail TouchPoints

In 2016, it became the first national British newspaper to move fully online , and now it is among the first publishing outlets to employ a new technology that turns its articles into commerce vehicles. Then the merchant takes over for fulfillment, logistics and so on.”. Social Commerce Meets Affiliate Marketing.

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How digital payments can help businesses lead in customer experience

Inside Retail

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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Jason Del Rey Explores the ‘Bare-Knuckled Battle’ Between Amazon and Walmart

Retail TouchPoints

His book, Winner Sells All, points to 2016 as the unofficial kickoff of this rivalry, when legacy retailer Walmart started moving into ecommerce and Amazon started investing in physical retail. What were your biggest goals going into writing the book, and how did your approach evolve as you embarked on the writing process? 8 division

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Victoria’s Secret, Gopuff Cut Jobs to Streamline Operations Amid Economic Challenges

Retail TouchPoints

He successfully led the Victoria’s Secret and PINK Beauty businesses since 2016, and in this new role will be responsible for the VS&Co-Lab platform, new business development and international expansion, as well as mergers and acquisition opportunities. Greg Unis has been named Chief Growth Officer.