Retail TouchPoints

OCTOBER 13, 2021

Launched in 2016 as a DTC business, Vuori has since expanded to brick-and-mortar via wholesale at retailers including Nordstrom and REI , as well as with 10 standalone stores. Despite a widespread return to offices and schools, consumers still appear to be enjoying the more comfortable fashions they adopted in droves during the pandemic.

ATS 264

ATS Wholesale Apparel Shipping 264

Retail TouchPoints

JANUARY 10, 2022

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. After going private in 2016, the chain hit a few bumps in the road, including an accounting scandal that saw the resignation of the current CEO.

Specialty Retailers 278

Specialty Retailers Accounting Location Returns 278

Retail TouchPoints

MAY 19, 2022

Frisk’s remit when he joined was to reengineer Under Armour’s structure, systems and go-to-market process. ” Since joining the company in 2016, Browne has modernized Under Armour’s digital go-to-market strategy and DTC model and worked to transform the company’s supply chain organization. ”

Wholesale 288

Wholesale Accounting Returns Marketing 288

Inside Retail

SEPTEMBER 23, 2022

Thanks to the emergence of Gen Z, the company’s initial 2016 launch as a typical retail centre has been replaced by a landmark shopping and entertainment experience for all ages, he said. Geon Property CEO Ben Griffin.

Returns 246

Returns Shopping Planning Consumer 246

Retail TouchPoints

NOVEMBER 29, 2022

Tackling the issue of the carbon footprint generated from the marketing process, or more specifically the promotional part of that process, is critical. Reduce Carbon Emissions Associated with Product Returns. The average ecommerce return rate hovers around 20% to 30%. that can increase carbon emissions.

Returns 278

Returns Promotions Customer Experience Consumer 278

Retail TouchPoints

JANUARY 12, 2023

Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show , running Jan. The industry’s ongoing search for talent — a particularly challenging problem in today’s tight labor market — will be addressed in a number of NRF sessions. 16 keynote from 3:15-3:45 p.m.

Consumer 289

Consumer Beauty and Health Returns Location 289

Retail TouchPoints

AUGUST 7, 2024

Reverse logistics: A more sustainable solution for customer returns. of all sales were returned in 2023 , amounting to $738 billion in merchandise. While the return rate was lower than the all-time high of 16.5% in 2022, these returns produce an enormous amount of waste. Returns from online sales came in at 17.6%

Returns 263

Returns Consumer Management ATS 263

Retail TouchPoints

APRIL 6, 2023

For them, the market disruption is ongoing, especially when it comes to mattresses and pillows. Consumers can visit a store to physically check out a mattress and then return home to make the purchase online and schedule delivery. For example, it might need a dedicated system just for the Chinese market for doing business in China.

Management 257

Management Wholesale Consumer Marketing 257

Inside Retail

JUNE 27, 2024

Brands that take a strategic customer-centric approach can benefit from what funds customers do have and with ‘Euro summer’ heating up – Bydee is investing in meeting market demand with a localised approach. This was achieved by tapping into the travel-inspired swimwear niche and pivoting the expansion to markets that resonated.

Fast Fashion 263

Fast Fashion Shipping Wholesale Fashion 263

Inside Retail

APRIL 12, 2021

Nike will start collecting and cleaning some of the sneakers that are returned by customers and reselling them at a discount in stores as part of its Nike Refurbished program, which launched on Monday. . A number of different products and tools are used to return them to as close to new condition as possible, according to Nike.

Fast Fashion 264

Fast Fashion Fashion Returns Consumer 264

Retail TouchPoints

MARCH 2, 2021

Cardlytics runs banking rewards programs for financial institutions that are designed to allow marketers to identify new customers and increase loyalty from within banks’ online and mobile channels. Founded in 2016, Dosh is a transaction-based advertising platform that helps consumers earn cash back when they shop, dine or book hotels.

Advertising 200

Advertising Telecommunications Consumer Returns 200

Inside Retail

DECEMBER 9, 2024

South Korea’s beauty conglomerate Amorepacific announced at its recent Investor Day that it is shifting focus from China to the US and European markets while seeking new brand acquisitions. China, which generated half of the company’s Asian revenue in 2023, has diminished as a key market. billion won (US$85.3

Marketing 130

Marketing Returns Planning Fashion 130

Inside Retail

MAY 7, 2023

The 7-Eleven Holdings board’s decision to seek a buyer for its network of about 750 retail outlets continues a seismic restructuring of the convenience retail market in Australia. 7-Eleven has indicated a $2 billion price tag for its 9 per cent market share in fuel sales and market-leading national convenience store network.

Marketing 147

Marketing Supermarket Wholesale Planning 147

Inside Retail

JANUARY 2, 2023

Across our network of 30 omnichannel and pureplay online retailers in Australia, we’re seeing a trend towards consolidation and specialisation, which are interrelated, as large and addressable markets remain underpenetrated. The numbers speak for themselves. The rise of the B2B2C marketplace. It’s always the way, B2B follows B2C.

Shopping 264

Shopping Social Commerce Wholesale Specialty Retailers 264

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” But it’s not just COVID-related challenges that are putting stress on the market. Mark Robinson is President of UPS Capital.

Shipping 305

Shipping Finance Customer Experience Consumer 305

Retail TouchPoints

OCTOBER 7, 2022

In 2016, it became the first national British newspaper to move fully online , and now it is among the first publishing outlets to employ a new technology that turns its articles into commerce vehicles. Social Commerce Meets Affiliate Marketing. This doesn’t necessarily mean the end of affiliate marketing.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Inside Retail

JUNE 20, 2021

Based in Hong Kong and launched in 2016, Retykle, is a luxury resale childrenswear online marketplace with more than 10,000 sellers and buyers. The funds raised will allow Retykle to invest within its home market of Hong Kong, as well as expanding its reach into Singapore and Australia. Who is the resale customer?

Consumer 182

Consumer Marketing Accounting Retailing Pricing 182

Inside Retail

AUGUST 22, 2024

During the 2016 Rio Olympics, the story of US gymnast Simone Biles captivated audiences. These shifts manifest in various ways, from increased consumer spending to innovative marketing strategies. Limited-edition items and memorabilia become highly sought after, creating a lucrative market for retailers.

Apparel 260

Apparel Consumer Promotions Marketing 260

Inside Retail

MARCH 8, 2024

Last week, Amazon -owned grocery chain Whole Foods announced the launch of a new format store, Whole Foods Market Daily Shop, to make grocery shopping more convenient for urban consumers. Whole Foods Market Daily Shop is not the grocery retailer’s first foray into smaller storefronts. Amazon’s US$13.7

Marketing 130

Marketing Grocer Location Supermarket 130

Inside Retail

JUNE 8, 2021

Minimal return policies or warranties. RS: Saturdays has been leading the direct-to-consumer (DTC) revolution in Indonesia since introducing its eyewear in 2016. IR: How would you describe the current eyewear market and the competitive landscape? The DTC eyewear market is still nascent and highly fragmented in Indonesia.

Payment Services 264

Payment Services Planning Shopping Marketing 264

Retail TouchPoints

DECEMBER 2, 2020

A 2016 survey found that nearly 80% of impulse buys happen in-store. These trends have put a renewed spotlight on impulse buying and how marketers can trigger those spontaneous purchases that drive sales and profits. Case in point: Return rates for online purchases are 15% to 40%, compared with 5% to 10% for in-store purchases.

Social Commerce 259

Social Commerce Checkout Payment Services Consumer 259

Inside Retail

JULY 27, 2023

Co-founder Martin Hosking returned to the business in March to lead it back to growth. Since his return, Hosking’s short-term goal has been to reduce its cost base and become profitable “as soon as possible.” During these years, the business struggled to gain traction in the rapidly changing e-commerce market.

Accounting 242

Accounting Returns Management ATS 242

Retail TouchPoints

NOVEMBER 3, 2023

Store waste analytics collects and records information about products, materials and resources that are discarded, damaged, expired or returned. Ray Hatch has served as President and CEO of Quest Resource Management Group (NASDAQ:QRHC) since February 2016. For example, a store could claim that product packaging is entirely recyclable.

Grocer 278

Grocer Management Consumer Shipping 278

Inside Retail

SEPTEMBER 10, 2024

The strategy behind the catalogue relaunch is not a hail mary to return J Crew to its former glory – the company’s sales are close to US$3 billion this year, according to its CEO Libby Wadle – but rather to evoke a sense of nostalgia amongst customers and reposition itself as the pioneer of all-American style.

Fashion 147

Fashion Returns Department Stores Consumer 147

Inside Retail

AUGUST 20, 2024

It’s a huge opportunity and a long time coming for Kmart Group managing director Ian Bailey, who was chief operating officer (COO) of Kmart during the turnaround in 2008 and took over from then-CEO Guy Russo in 2016. IR : How have you been going to market in terms of the marketing side? This was about 18 months ago.

Marketing 262

Marketing Department Stores Promotions Accessories 262

Retail TouchPoints

APRIL 25, 2023

On the B2B side, Merrell is using 3D and AR tech to sell their products via digital showrooms, prior to manufacturing and shipping, to increase speed to market, reduce costs and lower their carbon footprint. The furniture and home goods space is another sector of the market that’s seeing increased applications of this technology.

Drop-Shipping 277

Drop-Shipping Accessories Customer Experience Consumer 277

Retail TouchPoints

MAY 16, 2024

retail healthcare clinics market is projected to increase from $2.79 My company is uniquely leveraging IVR technology in the pharmacy market by integrating prescription refill requests and status inquiries from customers with secure payment processing. By one estimate, the U.S. billion in 2023 to $6.36 billion by 2030.

Payment Services 262

Payment Services Promotions Consumer Finance 262

Independent Retailer

FEBRUARY 15, 2022

by International Market Centers. Atlanta Apparel’s first 2022 market broke records for the largest-ever number of exhibitors and largest retailer attendance at a February apparel market since 2016. The market was fantastic and probably our best to date.

Apparel 98

Apparel Marketing ATS Accessories 98

Retail TouchPoints

NOVEMBER 30, 2023

You’ll also need to refresh older content periodically so that it continues to meet the expectations of new visitors and returning customers. As your link-building strategy gains momentum, you may want help maintaining quality content across your site.

Marketing 278

Marketing Promotions Returns Social Commerce 278

Retail TouchPoints

OCTOBER 17, 2023

Always offer to follow up on email or SMS: If you are automating a more complex, multi-part answer about an exchange or return, let the customer know you will recap the voice conversation over email or text. Since 2016, Ada’s AI-powered platform has automated more than 4.7 No one wants to take notes.

Technical Support 278

Technical Support Customer Experience Management Returns 278

Retail TouchPoints

AUGUST 9, 2024

If you thought Uber ’s move into food delivery back in 2016 was interesting, wait until you see what they’ve been up to during the Paris Olympics. And services are clearly of interest to the company, given other recent expansions into package returns , store pickup for the holidays and, last but certainly not least, advertising.

Advertising 254

Advertising Location Returns Marketing 254

Inside Retail

AUGUST 6, 2024

Nine CEO Mike Sneesby pitched it as a “10-month marketing platform” for brands starting with the Road to Paris, the Gangwon Winter Youth Olympic Games in January, running all the way through to the Paris Olympic Games and culminating with the Paris Paralympic Games in September. And the cost for that marketing platform isn’t cheap.

Advertising 147

Advertising Supermarket Promotions Marketing 147

Inside Retail

MAY 23, 2023

The fact that some people are splashing out on $3000 handbags in the face of a recession doesn’t surprise Philip Corne, a board member for Camilla and Solbari, who was CEO of Louis Vuitton Australia from 2003-2016. “I I saw this developing in a really strong way during the period of the GFC,” he told Inside Retail.

Consumer 246

Consumer Accessories Returns Fashion 246

Retail TouchPoints

MAY 14, 2024

the way it has in Asia, a number of brands are adding some spice to their content marketing mix with the integration of live shopping experiences. “To In 2016, Amazon dove into the livestreaming waters with the debut of Amazon Live on the Amazon website, app and its Fire TV devices. While livestreaming has yet to take off in the U.S.

Shopping 330

Shopping Fashion Consumer Promotions 330

Inside Retail

NOVEMBER 17, 2022

Koko Black owner Simon Crowe, who is also the co-founder and managing director of Grill’d, bought the business out of administration in 2016 after identifying its potential as a great brand, with quality, artisanal products. Long term, our objective is to crack that [overseas] market.”. Investing ahead of growth.

Supermarket 244

Supermarket Management Wholesale Returns 244

Retail TouchPoints

SEPTEMBER 5, 2023

His book, Winner Sells All, points to 2016 as the unofficial kickoff of this rivalry, when legacy retailer Walmart started moving into ecommerce and Amazon started investing in physical retail. Now he is digging into the evolution of both Amazon and Walmart, and the ongoing battle between the two companies to reign in the commerce realm.

Merchant Services 289

Merchant Services Fulfillment Advertising Accounting 289

Retail TouchPoints

JUNE 6, 2023

consumers have at least one subscription, and predicts that the subscription market will reach a nearly $200 billion valuation this year and surpass the trillion-dollar mark by 2027. Myers pointed to Restoration Hardware , which has had a paid membership since 2016. The rewards when a paid membership is done well can be significant.

Consumer 299

Consumer Returns Checkout Shopping 299