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Wayfair COO Steps Down as Retailer Strengthens Internal Integration

Retail TouchPoints

As part of this shift, Wayfair will further integrate customer- and supplier-focused activities with supply chain capabilities under the leadership of current Chief Commercial Officer Jon Blotner, who joined Wayfair in 2016. “This integration will strengthen our decision-making and enhance our ability to lead in the market.”

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Amazon Takes Flight in India with Debut of Dedicated Air Cargo Network

Retail TouchPoints

Each plane will ship thousands of packages every day from the 1.1 million sellers in India across Hyderabad, Bengaluru, Delhi and Mumbai, India, helping to move goods faster and more cost-effectively from fulfillment centers to last-mile carriers. Amazon Air debuted in the U.S.

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2022 Predictions: Shipping Experience Will be the Key to Retail and Ecommerce Success

Retail TouchPoints

Relentless challenges including supply chain disruptions, weather disasters and a ship stuck in the Suez Canal slowed shipments and delivery of goods to consumers. Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

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Australia Post MyPost Business & Starshipit integrate

Inside Retail

Starshipit and Australia Post have previously worked together to deliver integration for eParcel contract and StarTrack shipping services. Since 2016 MyPost Business has helped many Australian businesses manage their domestic and international sending in one place with a free and easy to set up account.

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Rethinking Retail Fulfillment – the key to Navigating a Post-Brexit Supply Chain

Retail TouchPoints

To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Over one-third (37%) are assessing and implementing new technology solutions to increase supply chain efficiency, whilst 33% are splitting inventory to base fulfilment in existing UK and European facilities.

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How focussed is your business on ‘last mile fulfilment’?

Inside Retail

So let’s have a look at ‘last mile fulfilment’ and two areas in particular that are delivering significant efficiencies and cost reductions for businesses. As far back as 2016, we have been working with clients like Munro Footwear Group – one of Australia’s largest footwear distributors – to deliver omnichannel inventory management.

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StockX COO on the importance of fast shipping to improve CX, drive growth

Inside Retail

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process.

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