Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

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Inside Retail

FEBRUARY 20, 2025

. “Priceline’s relentless innovation and continued efforts to refine its digital and physical retail offering have positioned it at the forefront of the Australian market not just as a pharmacy but a leading omnichannel shopping destination for consumers,” said the judges.

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Customer Experience Returns Fashion Management 165

Retail TouchPoints

MARCH 14, 2025

Free Online Training that Evolves with the Luxury Industry Image courtesy LVMH One of the biggest opportunities that Ambassadors make their classmates aware of is the Inside LVMH guided training and insights platform, a free online resource launched in 2016 that provides access to luxury education and in-depth knowledge about the luxury sector.

Visual Merchandising 213

Visual Merchandising Employee Engagement Customer Experience Fulfillment 213

Inside Retail

MARCH 26, 2024

Australian luxe-for-less beauty brand MCoBeauty launched into the US market this week and is now stocked in over 1,800 Kroger Co stores. Inside Retail: How did MCoBeauty approach entering into the US market? IR: Was MCoBeauty available to US consumers via e-commerce prior to launching into Kroger Co stores? SS: Absolutely.

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Marketing Supermarket Accounting Planning 246

Retail TouchPoints

JULY 1, 2022

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.).

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Telecommunications Finance Store Operations ATS 325

Retail TouchPoints

JANUARY 25, 2021

These concerns are fueling consumer expectations for more contactless experiences everywhere they go, including the retail environment. The pandemic-driven imperative for contactless experiences at home, at work and in stores is fueling the growth of the global voice and speech recognition market. The industry, valued at $5.2

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Consumer Shopping Kiosk Checkout 217

Inside Retail

JANUARY 26, 2025

He joined Estee Lauder in 2009 as senior VP, Strategy, New Business Development and Transformation Initiatives and was promoted to president, EMEA in 2016. During his tenure, Jueptner led the transformation of the companys global commercial organization to respond to consumer needs across geographies and channels.

Promotions 130

Promotions Consumer Marketing 130

Inside Retail

DECEMBER 1, 2023

The penalties are the highest imposed for resale price maintenance in Australia, according to the Australian Competition & Consumer Commission (ACCC). Techtronic admitted it had entered into 97 agreements with retailers and dealers between January 2016 and July 2021.

Wholesale 272

Wholesale Advertising Consumer Marketing 272

Inside Retail

DECEMBER 18, 2024

According to analysis firm Grand View Research , the North American prebiotic and probiotic soda market generated US$191.7 The market is expected to grow at a compound annual growth rate of 8.1 One brand standing out in this growing market is Olipop. million of revenue in 2023. per cent from 2024 to 2030.

Wholesale 130

Wholesale Marketing Consumer Advertising 130

Retail TouchPoints

MAY 5, 2022

As Torrid’s CCO, Muñoz will manage product, design, product development, fabrication, sourcing, technical fit, creative marketing and merchandising. Incoming CEO Harper has previously served as CEO of the plus-size retailer, from March 2011 until July 2016. Muñoz has served in a number of roles at Torrid and Hot Topic since 2010.

Apparel 263

Apparel Accounting Management Consumer 263

Retail TouchPoints

FEBRUARY 28, 2023

There’s no question that rising prices have altered consumer behaviors. Our recent survey of North American, UK and APAC consumers — which is the basis of an upcoming Eagle Eye report — found similar trends globally: 61% of shoppers worldwide are using money-saving tactics like seeking out on-sale items and coupons more often.

Promotions 289

Promotions Consumer Marketing Location 289

Retail TouchPoints

OCTOBER 13, 2021

Launched in 2016 as a DTC business, Vuori has since expanded to brick-and-mortar via wholesale at retailers including Nordstrom and REI , as well as with 10 standalone stores. Despite a widespread return to offices and schools, consumers still appear to be enjoying the more comfortable fashions they adopted in droves during the pandemic.

ATS 264

ATS Wholesale Apparel Shipping 264

Inside Retail

APRIL 13, 2025

With a team of architects and industrial designers, Malin and co-founder Andrew Goetz were able to showcase the brands range of skin, body and fragrance products in a way that felt reminiscent of how consumers in a bygone era shopped for lotions and potions. There are 95 Madison Reed salons spread out across the US as of 2025.

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Boutique Clienteling Shopping Consumer 130

Retail TouchPoints

NOVEMBER 23, 2022

had shuttered its UK Banana Republic ecommerce operations after closing the brand’s eight remaining stores in the region in 2016. “We has been scaling down its global business in a number of markets. -Next partnership began in September 2021 when Gap closed all 81 of its UK and Ireland stores. By May 31, 2022, Gap Inc.

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Returns Promotions Management Consumer 279

Retail TouchPoints

AUGUST 22, 2024

These items have been popular in the secondhand market for years, but now there is another consumer good taking the spotlight in the “recommerce” market: mobile phones. The mobile phone space also felt this shift to more intentional purchasing decisions — in 2022, sales of mobile phones in the secondary market totaled $35.9

Consumer 264

Consumer Apparel Marketing Promotions 264

Retail TouchPoints

APRIL 6, 2023

There are some products consumers will never feel entirely comfortable buying exclusively online. Many consumers prefer visiting a store to give their mattresses a bounce before making a purchase. For them, the market disruption is ongoing, especially when it comes to mattresses and pillows.

Management 257

Management Wholesale Consumer Marketing 257

Inside Retail

JANUARY 13, 2025

The two decided to fill in the white space themselves and started with a small booth at an independent fashion market. Over the past 10 years, the team has focused on growing in the US market. With the right design formula, sales from the US market have exponentially grown to where they now make up nearly half of Farm Rios profits.

Fashion 130

Fashion Apparel Planning Accessories 130

Retail TouchPoints

AUGUST 15, 2022

PacSun has teamed up with a new kind of spokesperson for its back-to-school and holiday 2022 marketing campaigns — virtual influencer Miquela. The new partnership marks the “beginning of an exciting marketing strategy” for PacSun, which said it will be leaning more into the virtual influencer space and the metaverse throughout Q4.

Fashion 246

Fashion Marketing Accounting Consumer 246

Retail Gazette

NOVEMBER 13, 2024

The group bought Homebase in 2016 for £340m to bring their Bunnings hardware store to the UK. Bunnings’ botched DIY job on Homebase involved switching its soft furnishings – which was its clear differentiator from market leader B&Q – for the Aussie retailer’s no-nonsense DIY sheds filled with power tools galore.

Home Furnishings 128

Home Furnishings Marketing Returns ATS 128

Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. Among the businesses that most often use location data are consumer packaged goods brands. Similarly, POI data can help that brand discover areas where its products will fulfill an unmet market need.

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Location Advertising Promotions Point of Sale 290

Inside Retail

AUGUST 22, 2024

This article delves into the psychological effects of the Olympics, explores how they influence consumer behaviour and provides insights into what retailers can do to capture and extend the positive sentiments the 2024 Olympic Games in Paris will generate. Let’s break some of them down and look at a few examples more closely.

Apparel 260

Apparel Consumer Promotions Marketing 260

Retail TouchPoints

MAY 18, 2023

To continue on a positive trajectory, the retail sector must focus on the growth being driven by consumers’ continued adoption of online shopping. Pay-per-click advertising (PPC) is among the most cost-effective ways to boost sales online, by allowing brands to efficiently reach the right consumers at the right time.

Advertising 277

Advertising Promotions Marketing Checkout 277

Inside Retail

MARCH 3, 2022

Greater China, V3 group’s biggest market, accounts for 55.7 The growth reflects the surge in consumer demand for lifestyle and wellness products despite the Covid-19 pandemic. In 2016, Sim privatised the company, delisting from the exchange. During the nine months to September 30, the company recorded 32.8 times, reaching S$72.7

Accounting 246

Accounting Consumer Marketing 246

Inside Retail

SEPTEMBER 23, 2022

Thanks to the emergence of Gen Z, the company’s initial 2016 launch as a typical retail centre has been replaced by a landmark shopping and entertainment experience for all ages, he said. Geon Property CEO Ben Griffin.

Returns 246

Returns Shopping Planning Consumer 246

Retail TouchPoints

JULY 23, 2021

billion in ticket sales (based on the 2016 Rio Games ), but merchandise sales will almost certainly suffer as well. But this year, I’d bet a lot of marketing directors are wishing they had sat this particular Olympics out. Adam Blair, Editor. I Can’t Wait to Watch Them. ”.

Advertising 306

Advertising Social Commerce Marketing Shopping 306

Retail TouchPoints

MARCH 2, 2021

Cardlytics runs banking rewards programs for financial institutions that are designed to allow marketers to identify new customers and increase loyalty from within banks’ online and mobile channels. Founded in 2016, Dosh is a transaction-based advertising platform that helps consumers earn cash back when they shop, dine or book hotels.

Advertising 200

Advertising Telecommunications Consumer Returns 200

Retail TouchPoints

MAY 9, 2023

retailers plan to use technology and automation for their critical behind-the-scenes work, like inventory, orders, payroll and invoicing — as well as for more customer-focused needs like communications, marketing, loyalty and checkout. Maintaining a cost-efficient marketing toolkit. What’s Next?

Payment Services 289

Payment Services Inventory Management Marketing Checkout 289

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” But it’s not just COVID-related challenges that are putting stress on the market. Consumer-driven deliveries will become the standard.

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Shipping Finance Customer Experience Consumer 305

Retail TouchPoints

FEBRUARY 8, 2023

Two things advertisers don’t enjoy are a rocky economy and a frugal consumer. The State of the Union: Paid Advertising In the current market climate, running paid ads would only burn a hole in your pocket. In addition, consumers are more cautious about spending, making your ROI on paid ads less profitable than it was even recently.

Advertising 246

Advertising Customer Retention Marketing Consumer 246

Retail TouchPoints

AUGUST 9, 2021

These days, the framework for marketing success is still being driven heavily by a company’s media plan rather than in the context of overall customer health. But for consumer brands, the ultimate measure of marketing success is in fostering a better relationship with the customer. That needs to change.

Marketing 299

Marketing Accounting Management Planning 299

Retail TouchPoints

JULY 18, 2023

As part of the new multiyear agreement — which builds upon a partnership that started in 2016 — Academy will use the Revionics Base Price and Markdown solutions to not only optimize its pricing strategy but better manage inventory levels throughout the product lifecycle.

Outdoor 235

Outdoor Markdowns Apparel Fulfillment 235

Retail TouchPoints

AUGUST 1, 2022

When the mobile game “Pokémon GO” made a splash in 2016, global audiences got their first taste of just how engaging augmented reality experiences could be — and brands took notice. These effects are another immediate example of the incredible benefits augmented reality provides retail marketers.

Customer Experience 317

Customer Experience Social Commerce Advertising Shopping 317

Retail TouchPoints

OCTOBER 13, 2022

As many direct-to-consumer brands are learning, there is no one-size-fits-all strategy for growth. After all, there are so many channels and touch points available that can help brands acquire new customers, test new markets and expand their reach. Using Data to Unlock Expansion Opportunities.

Wholesale 299

Wholesale Consumer Clienteling Location 299

Inside Retail

JULY 10, 2024

Angus McKay, 7-Eleven CEO since 2016, is moving into the automotive world as executive chair and CEO at Bapcor. Hayes’ remit was to grow the business through store operations and new channels to market. Our ambition is to continue to push the boundaries of how consumers experience convenience in the neighbourhoods where we operate.

Store Operations 237

Store Operations Management Consumer Marketing 237

Retail TouchPoints

JUNE 30, 2021

That growth rate looks likely to continue, with the overall secondhand market projected to double in the next five years, reaching $77 billion in annual sales by 2025. Clark isn’t exaggerating: 33 million consumers bought secondhand apparel for the first time in 2020, according to the report. In 2020, 36.2 million.

Fast Fashion 264

Fast Fashion Fashion Apparel Thrift Store 264

Retail TouchPoints

OCTOBER 7, 2022

In 2016, it became the first national British newspaper to move fully online , and now it is among the first publishing outlets to employ a new technology that turns its articles into commerce vehicles. Social Commerce Meets Affiliate Marketing. This doesn’t necessarily mean the end of affiliate marketing.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Retail TouchPoints

NOVEMBER 19, 2021

Fashion retailer H&M is providing a high-profile platform to Black women-owned businesses with the Buy from a Black Woman Holiday Market at its Times Square flagship. BFABW, a nonprofit organization founded in 2016 by Nikki Porcher, now connects more than 600 Black Women-owned businesses across the U.S.,

Accessories 264

Accessories Fashion Shopping Marketing 264