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Sustainability and Profitability: How Embedding Sustainability can Boost Business Performance

Retail TouchPoints

This requires targeted upskilling in critical areas like carbon accounting and management, sustainable procurement and stakeholder management. Establishing clear communication protocols, cross-departmental KPIs and accountability measures is essential. Our research highlights that U.S.

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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

has nearly doubled over the last six years, now accounting for roughly 17% of all merchandise sold, according to Timothy Fehr, COO of Happy Returns, citing research conducted in partnership with the National Retail Federation. When we talked to [merchants] in 2016 and 2017, the immediate response was, Why on earth would I make returns easier?

Returns 272
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Mattress Firm Puts IPO on Ice, Citing Market Volatility

Retail TouchPoints

Mattress Firm has withdrawn its plans for an IPO this year, according to documents filed with the SEC. After going private in 2016, the chain hit a few bumps in the road, including an accounting scandal that saw the resignation of the current CEO.

Marketing 311
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How to manage change without burning out employees

Inside Retail

In the past three years, the average employee experienced 10 planned enterprise changes, up from two in 2016. Its exhausting and the Harvard Business Review tells us that employees willingness to support enterprise change collapsed to just 43 per cent in 2022 compared to 74 per cent in 2016. Empower and hold to account.

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As more factories switch to renewable power, Ikea sets new emissions targets

Inside Retail

The 50 per cent reduction target compares with the 2016 financial year, while its prior 15 per cent goal was set in 2017. The 2023 emissions were down 22 per cent compared with 2016. Ikea’s use of raw materials such as wood accounts for the biggest share (45.9 “We are very much looking forward to scaling this.”

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Mattress Firm Files for IPO 6 Years After Going Private

Retail TouchPoints

The company said in a statement that it plans to list on the New York Stock Exchange under the symbol MRFM, the same ticker it used in its previous listing on the Nasdaq. After going private in 2016, the chain hit a few bumps in the road, including an accounting scandal that saw the resignation of the current CEO.

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Farm Rio CEO Fabio Barreto on how the brand’s bold approach is winning customers

Inside Retail

The brand has no plans to stop there. Barreto said the brand plans to catch up with its fashion peers that derive at least 30 percent of business from bags, footwear and additional accessories, which currently account for about 5-10 percent of Farm Rios business.

Fashion 130