Returns and Fraud are on the Rise — Happy Returns Wants to Help
Retail TouchPoints
JANUARY 23, 2025
that, together, process millions of returns every month. has nearly doubled over the last six years, now accounting for roughly 17% of all merchandise sold, according to Timothy Fehr, COO of Happy Returns, citing research conducted in partnership with the National Retail Federation. Merchants are realizing this and adapting.
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