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Sustainability and Profitability: How Embedding Sustainability can Boost Business Performance

Retail TouchPoints

To meet Net Zero goals and comply with evolving regulations, companies must integrate sustainability across the value chain from raw materials to design, sales and marketing and supply chain management. Establishing clear communication protocols, cross-departmental KPIs and accountability measures is essential.

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How to manage change without burning out employees

Inside Retail

In the past three years, the average employee experienced 10 planned enterprise changes, up from two in 2016. Its exhausting and the Harvard Business Review tells us that employees willingness to support enterprise change collapsed to just 43 per cent in 2022 compared to 74 per cent in 2016. Empower and hold to account.

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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

has nearly doubled over the last six years, now accounting for roughly 17% of all merchandise sold, according to Timothy Fehr, COO of Happy Returns, citing research conducted in partnership with the National Retail Federation. When we talked to [merchants] in 2016 and 2017, the immediate response was, Why on earth would I make returns easier?

Returns 272
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Torrid Appoints Retail Veteran as New CEO

Retail TouchPoints

Chinwe Abaelu, SVP and Chief Accounting Officer, will serve as Principal Financial Officer until Torrid appoints a new CFO. As Torrid’s CCO, Muñoz will manage product, design, product development, fabrication, sourcing, technical fit, creative marketing and merchandising. Former PVH Corp.

Apparel 263
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Serious Counterfeiting Requires a Serious, Intelligence-Led Response

Retail TouchPoints

In the case of Apple, hundreds of imitation iPhones, all with apparently legitimate serial numbers, managed to evade US Apple store staff, costing the company more than $6 million. In 2019, GhostData found that 56,000 Instagram accounts were associated with the counterfeit of luxury brands, representing a 171% increase since 2016.

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Australia Post MyPost Business & Starshipit integrate

Inside Retail

Since 2016 MyPost Business has helped many Australian businesses manage their domestic and international sending in one place with a free and easy to set up account. Starshipit also integrates with accounting and warehousing platforms such as Cin7, Unleashed, Xero, MYOB and many others, making business life a lot simpler.

Shipping 246
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Walgreens Boots Alliance Exec Appointments: Shakeups Reaffirm Focus on Healthcare

Retail TouchPoints

With a background in pharmacy retail and retail healthcare services, Langowski will further Walgreens’ aims of expanding its role in healthcare and bringing solutions to industry players, including payers, health systems, pharmacy benefit managers and biopharma manufacturers. Healthcare business in a senior advisory role.