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Sustainability and Profitability: How Embedding Sustainability can Boost Business Performance

Retail TouchPoints

This requires targeted upskilling in critical areas like carbon accounting and management, sustainable procurement and stakeholder management. Establishing clear communication protocols, cross-departmental KPIs and accountability measures is essential. Our research highlights that U.S.

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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

has nearly doubled over the last six years, now accounting for roughly 17% of all merchandise sold, according to Timothy Fehr, COO of Happy Returns, citing research conducted in partnership with the National Retail Federation. When we talked to [merchants] in 2016 and 2017, the immediate response was, Why on earth would I make returns easier?

Returns 272
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With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership

Retail TouchPoints

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Consumer 299
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Torrid Appoints Retail Veteran as New CEO

Retail TouchPoints

Chinwe Abaelu, SVP and Chief Accounting Officer, will serve as Principal Financial Officer until Torrid appoints a new CFO. Incoming CEO Harper has previously served as CEO of the plus-size retailer, from March 2011 until July 2016. More recently, Harper was CEO of Belk from 2016 through 2021 and then served as Executive Chairperson.

Apparel 263
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Serious Counterfeiting Requires a Serious, Intelligence-Led Response

Retail TouchPoints

In 2019, GhostData found that 56,000 Instagram accounts were associated with the counterfeit of luxury brands, representing a 171% increase since 2016. These accounts generated 64 million posts to promote imitation products, up more than 300% from 2016. So how to go about tackling this problem?

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TWG parent V3 Group to launch Hong Kong IPO

Inside Retail

Greater China, V3 group’s biggest market, accounts for 55.7 The growth reflects the surge in consumer demand for lifestyle and wellness products despite the Covid-19 pandemic. In 2016, Sim privatised the company, delisting from the exchange. During the nine months to September 30, the company recorded 32.8 times, reaching S$72.7

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Walgreens Boots Alliance Exec Appointments: Shakeups Reaffirm Focus on Healthcare

Retail TouchPoints

He initially joined WBA in 2016, serving as SVP, Global Controller and Chief Accounting Officer and took over as interim global CFO in July 2023 to support WBA in its cost-cutting measures. Healthcare business in a senior advisory role. Another headline appointment is Manmohan Mahajan, who is WBA’s new EVP and permanent CFO.