Retail TouchPoints

APRIL 25, 2023

Canada Goose has named Matt Blonder as its first-ever Chief Digital Officer (CDO), one of five key appointments designed to drive the retailer’s five-year strategic growth plan. She joins Canada Goose from Hermès where she held the role of European Managing Director.

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Retail TouchPoints

MARCH 2, 2021

She joins Macy’s from InterContinental Hotel Group (IHG) and succeeds CTO Naveen Krishna, who is leaving the company; Marla Beck, CEO and Co-founder of beauty retailer Bluemercury , which Macy’s acquired in 2015 , will leave the company this summer.

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Payment Services Department Stores Planning Location 337

Retail TouchPoints

FEBRUARY 18, 2021

Walmart is planning to make $14 billion in capital expenditures, up from its recent rate of $10 billion to $11 billion annually. McMillon described the businesses as supporting each other like “a flywheel that’s spinning, powered by a mutually reinforcing set of assets.”. in a message to Walmart associates.

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Inside Retail

AUGUST 22, 2021

Since opening its first bricks-and-mortar store, a bookstore, in 2015, Amazon now runs more than 20 bookstores and more than two dozen 4-star stores in the US. Craig Flanders, managing director of full-service creative agency Spinach, compared the move to search engine giant Google running TV ads.

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Department Stores Planning Checkout Fulfillment 246

Retail TouchPoints

SEPTEMBER 6, 2023

Consortium Brand Partners (CBP), a consumer-focused investment manager, has acquired a majority ownership stake in Draper James , the fashion and lifestyle retail brand founded by actress Reese Witherspoon. ” Founded in 2015, Draper James is focused on its next era of growth. Financial terms of the deal have not been disclosed.

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Retail TouchPoints

JULY 12, 2022

Amid a year of expansion, Dollar General ’s CEO Todd Vasos has decided to retire from the role he has held since June 2015, effective Nov. He began his career with the company as a store manager trainee in Nashville, Tenn. Those plans include: Expansion into Mexico during FY 2022; More than 1,000 new store openings in the U.S.;

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Promotions Store Operations Planning Management 288

Retail TouchPoints

JULY 20, 2020

In a planned leadership transition, Michael Witynski has been named CEO of Dollar Tree. Witynski, who joined Dollar Tree as SVP of Stores in 2010, became COO in 2015. Witynski, who joined Dollar Tree as SVP of Stores in 2010, became COO in 2015. He previously held executive positions at Shaw’s Supermarkets and Supervalu.

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Promotions Supermarket Customer Experience Planning 248

Retail TouchPoints

MARCH 11, 2022

At eBay ’s investor day March 10, CEO Jamie Iannone shared details about the company’s long-term growth strategy and previewed new products, including plans for the eBay Vault — both a physical storage facility and a digital marketplace for trading cards and other high-value collectibles.

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Payment Services Shipping Planning Management 290

Retail TouchPoints

AUGUST 26, 2022

Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015. Brands in various positions of increasing responsibility in corporate strategy and financial planning. From 2004 to 2014 he served at Yum! said Jeff Owen, COO at Dollar General in a statement.

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Promotions Finance Accounting Management 264

Inside Retail

JUNE 17, 2024

Global plans for Chatime “I’m appreciative the team has set a good foundation with a runway ahead. Experienced CEO Antonius has led the Australian Chatime business since 2015, repositioning the brand to a market-leading position with 200 stores. I see four key opportunities for the global business,” Antonius said.

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Retail TouchPoints

MARCH 14, 2023

We’ve been working in secondhand since about 2015, really testing and learning,” said Abigail Kammerzell, Head of Sustainability for H&M North America in an interview with Reuters. Approximately 30,000 pieces of clothing will be initially available, and ThredUp will power the site and restock it with H&M items sent in by customers.

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Fashion Apparel Outdoor Shopping 279

Inside Retail

SEPTEMBER 15, 2024

in 2015, when revenue hit US$3.9 This year, however, as of September 11, shares of Under Armour have fallen 23 per cent over the past year and are down 87 per cent from their high in 2015, erasing US$18 billion of the company’s market value. The post Is Under Armour’s expensive comeback plan a doomed path?

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Planning Wholesale Apparel Marketing 130

Inside Retail

MAY 20, 2021

Former Topman managing director joins BooHoo. BooHoo Group has appointed Mitch Hughes as the new managing director of its newly acquired Arcadia Group brands Dorothy Perkins, Wallis, and Burton. Hughes, Topman’s former MD, joined Arcadia in 2015 as the buying director of Burton. He joined BooHoo last month.

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Department Stores Management Outdoor Fashion 246

Inside Retail

NOVEMBER 16, 2022

Burberry’s new chief executive Jonathan Akeroyd will on Thursday set out his plan to finish the job started by his predecessor: boosting growth at the British luxury brand to the levels of its European rivals. Leather goods account for around 20 per cent of Burberry’s sales versus 70 per cent at Bottega Veneta.

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Fashion Department Stores Planning Accounting 278

Retail TouchPoints

MARCH 3, 2022

Even as Amazon continues to open fashion, grocery and convenience brick-and-mortar stores, the ecommerce giant announced planned closures of all 68 of its 4-star , Books and Pop-up locations — 66 stores in the U.S. Amazon is not abandoning its Amazon Go cashierless convenience stores, with plans to open locations in Mill Creek, Wash.

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Location Fashion Planning Shopping 245

Retail TouchPoints

MAY 17, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) for safety hazards since 2015, including blocked fire exits, blocked electrical outlets and dangerous levels of clutter. of officer- and director-level management positions, respectively. Dollar General has faced more than $15 million in fines from the U.S.

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Shipping Returns Customer Experience Planning 277

Retail Gazette

JANUARY 19, 2025

The project, launched three years ago, was deemed mission critical to Asdas turnaround plan. since the acquisition, and the retailer recently reported its worst Christmas performance since 2015. Earlier this month, 13 regional managers were axed. Asdas market share has dropped from 14.8%

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Supermarket Planning Management Marketing 116

Retail TouchPoints

APRIL 15, 2021

Last year we saw ecommerce sales and influence propelled into 2025, and yet the online checkout experience is stuck in 2015,” said Raj Ramanand, CEO of Signifyd in a statement.

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Merchant Services Payment Services Checkout Finance 200

Retail TouchPoints

FEBRUARY 19, 2025

It is rather a symptom of the ruling Chinese Communist Party’s (CCP) long-term strategy laid out in the 14th Five Year Plan for National Informatization, known simply as Digital China. Risk managers seem to struggle due to obscure laws and immense government powers to impose on businesses without giving reasons for their actions.

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Social Commerce Promotions Consumer Marketing 147

Inside Retail

FEBRUARY 19, 2025

It was around this time, in 2015, that Nappa officially joined Oz Hair & Beauty as a partner. Thanks to a new warehouse-management system and agile processes, Oz Hair & Beauty was able to keep up with the spike in orders from customers who could no longer visit a salon. We feel the stores give us more brand awareness.

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Customer Experience Marketing Location Planning 130

Retail TouchPoints

SEPTEMBER 18, 2020

Within web sites and native mobile apps, there are now chatbots, live chats, product reviews, real-time feedback surveys and more — all creating new data points that must be properly managed and monitored to optimize the customer experience. since October 2015. But which improvements will actually move the needle?

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Consumer Customer Experience Inventory Management Management 340

Inside Retail

OCTOBER 30, 2023

Here, Clarke reflects on how the SA1NT business has evolved since 2015, and the opportunities that are present in the recovery space. He also discusses his plans for the SA1NT Layers brand, and what growth will look like moving forward. Are there plans for stand-alone stores, a wholesale presence and so on?

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Apparel Fast Fashion Planning Returns 264

Inside Retail

SEPTEMBER 27, 2021

Two years after stepping down from his role as executive general manager of national salon chain Hairhouse, Steve Terry is back with a new wellness venture that is part online retailer, part digital magazine and part events business. He also plans to offer a small range of Youtime-branded products, such as yoga mats and face serums.

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Planning Management Returns Consumer 246

Retail TouchPoints

MARCH 14, 2023

We’ve been working in secondhand since about 2015, really testing and learning,” said Abigail Kammerzell, Head of Sustainability for H&M North America in an interview with Reuters. Approximately 30,000 pieces of clothing will be initially available, and ThredUp will power the site and restock it with H&M items sent in by customers.

Fashion 246

Fashion Apparel Outdoor Shopping 246

Inside Retail

JUNE 12, 2024

Lovisa’s announcement earlier this month that John Cheston will leave Smiggle to become its new CEO and managing director next June marks the latest departure of a senior leader from Premier Investments. Earlier this year, Premier Investments chairman Solomon Lew announced plans to spin off Smiggle into a separate ASX-listed entity.

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Department Stores Fashion Management Planning 246

Inside Retail

AUGUST 6, 2023

It has also done so in New Zealand since 2015. Suntory Oceania will start bringing in new departments, such as sales operations, revenue growth management, with a focus on technology platforms, in order to help the new business scale.

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Planning Marketing Management ATS 245

Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. Amazon Style will actually be the company’s seventh physical retail format, which all began with Amazon Books way back in 2015. There will be humans working the store too.

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Payment Services Apparel Inventory Management Department Stores 263

Inside Retail

MAY 17, 2021

The younger generation are now challenging brands and saying, ‘What are your sustainability plans? The company reduced its overall environmental impact by 14 per cent between 2015 and 2018 and is on a positive trajectory to reach its 40 per cent reduction target by 2025. We want to hold ourselves accountable with what we do,” Lee said.

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Apparel Fashion Accounting Consumer 246

Inside Retail

DECEMBER 11, 2023

billion acquisition offer from an investor group composed of Arkhouse Management and Brigade Capital. As Neil Saunders, managing director and retail analyst at GlobalData, noted, “While this would be lucrative for investors, it would not, in our opinion, bode well for the future of Macy’s. How did Macy’s get to this point?

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Department Stores Merchant Services Management Store Operations 244

Inside Retail

MARCH 14, 2024

Co-founded by Tim Brown and Joey Zwillinger in 2015, the company quickly became a hit amongst Silicon Valley-types and raised over US$200 million from venture capital investors, including Tiger Global Management, Lerer Hippeau, and Maveron. The post Can Allbirds make a comeback with a new CEO and transformation plan?

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Planning Wholesale Consumer Apparel 130

Retail TouchPoints

JULY 6, 2022

In fact, according to the D&D Daily’s 2020 Retail Violent Fatalities Report , retail fatalities were up 40% between 2015 and 2020, with 2020 racking up the most fatalities and incidents ever reported in a single year. . Stores certainly can’t predict violence, but they can minimize the impact through technology and planning.

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Supermarket Planning ATS Location 298

Retail TouchPoints

AUGUST 22, 2024

I got a view of everything around Sephora; I got to see what it was like to do digital marketing, the ecommerce business, the forecasting and planning business,” Turley said in an interview with Retail TouchPoints. “I The retailer even ran a flash shipping program as early as 2015. Curbside pickup soon followed BOPIS.

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Fulfillment Drop-Shipping Shipping Customer Experience 276

Retail TouchPoints

FEBRUARY 4, 2021

Last year, Amazon delivered more than 20 million packages using electric vehicles, and the retailer plans to continue building on this momentum in 2021. Since 2015, Amazon has reduced the weight of its outbound packaging by 33% , eliminating 915,000 tons of packaging material worldwide. Data Analysis Leads to More Efficient Packaging.

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Shipping Accounting Returns Planning 191

Retail TouchPoints

FEBRUARY 5, 2024

Amazon began trialing the program back in 2015 with its own first-party products that fit the bill (that is, were already packaged in material that was sufficiently durable for delivery). Since 2015, Amazon has avoided using more than 2 million tons of packaging material as a result of SIPP and other packaging innovations.

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Fulfillment Drop-Shipping Shipping Customer Experience 298

Retail TouchPoints

JULY 27, 2023

we’ve been here since 2015 — but I’m seeing people who are celebrating their sixth -, seventh – and eighth -year anniversary.” Kevin Tulip: One thing is that a handful of store managers I worked with [earlier in my career] encouraged me to look for other opportunities, even outside of their stores.

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Visual Merchandising Finance Planning Management 246

Retail TouchPoints

DECEMBER 3, 2021

associate and one of the first employees at Birchbox , to bring what he had learned in food service inventory planning to the retail sector. To find out exactly what retailers needed, the partners spoke to nearly 300 people at all levels of the assortment planning process. “ MakerSights launched in 2015.

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Consumer Merchant Services Planning Marketing 264

Inside Retail

SEPTEMBER 6, 2021

In the last year, the group released its Sustainability Plan which set out a commitment to be powered entirely by renewable energy by 2025 , appointed its first chief sustainability officer, Alex Holt, and signed onto its first renewable energy deal.

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Planning Supermarket Management 182