Inside Retail

FEBRUARY 19, 2025

Nappa first started working at Oz Hair & Beauty as a warehouse packer during school holidays and officially joined the business as a partner in 2015. Guy Nappa co-founder and COO at Oz Hair & Beauty tops the rankings of Inside Retails 2025 Top 50 People in E-Commerce, presented by Australia Post.

Beauty and Health 130

Beauty and Health Shipping Customer Experience Fashion 130

Inside Retail

OCTOBER 25, 2023

Products in the collection include moisture management and medical-grade sports compression, squat-proof tights, and anti-pill training tops. Eighteen years ago, I saw a massive gap in the performance market, which is still evident today – especially in the high-performance market,” Clarke said.

Accessories 264

Accessories Apparel Management Marketing 264

Inside Retail

FEBRUARY 1, 2024

The companies signed two separate agreements for Australia and New Zealand on May 5, 2014, under which Gispac would supply small and large paper bags to Michael Hill for the two markets. The company had to shut down six underperforming Michael Hill stores and cut a number of senior management roles to reduce operating costs.

Location 290

Location Management Marketing 290

Retail TouchPoints

MARCH 2, 2021

She joins Macy’s from InterContinental Hotel Group (IHG) and succeeds CTO Naveen Krishna, who is leaving the company; Marla Beck, CEO and Co-founder of beauty retailer Bluemercury , which Macy’s acquired in 2015 , will leave the company this summer.

Payment Services 337

Payment Services Department Stores Planning Location 337

Inside Retail

MARCH 15, 2025

After several decades of creating iconic looks on high-end runways and in editorial shoots for magazines, including Allure and Vogue , makeup artist Pat McGrath decided to launch her eponymous beauty brand in 2015. In the same year, Sienna Investment Managers purchased a 14.4 In 2021, Eurazeo quietly exited Pat McGrath Labs.

Boutique 130

Boutique Marketing Consumer Fulfillment 130

Retail TouchPoints

OCTOBER 19, 2022

As a result of Anne’s guidance through the pandemic, Nordstrom has the financial strength and flexibility to successfully manage through a changing environment,” said Erik Nordstrom, CEO of Nordstrom in a statement. Bramman served as CFO and SVP of Carnival Cruise Line from 2010 to 2015 and Avery Dennison from 2015 to 2017.

Finance 278

Finance Accounting Management ATS 278

Retail TouchPoints

SEPTEMBER 11, 2023

Zhang, who had been named CEO in May 2015 , recently narrowed his responsibilities to focus on leading the Alibaba Cloud Intelligence Group, which Alibaba plans to spin off under a separate management team to be appointed at a later date. Alibaba ’s former Chairman and CEO Daniel Zhang has stepped down from his roles with the company.

Supermarket 284

Supermarket Planning Management ATS 284

Retail TouchPoints

APRIL 25, 2023

As CDO, Blonder will drive the brand’s digital innovation and manage teams responsible for developing the company’s digital roadmap across both new and existing channels, as well as the company’s IT and insights team. She joins Canada Goose from Hermès where she held the role of European Managing Director.

Planning 305

Planning Consumer Management Marketing 305

Retail TouchPoints

JULY 12, 2022

Amid a year of expansion, Dollar General ’s CEO Todd Vasos has decided to retire from the role he has held since June 2015, effective Nov. He began his career with the company as a store manager trainee in Nashville, Tenn. Current COO Jeffery Owen, a 30-year Dollar General veteran, has been named as Vasos’ successor.

Promotions 288

Promotions Store Operations Planning Management 288

Retail TouchPoints

AUGUST 26, 2022

Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015. He also has experience as Plant Controller for Alcoa and in various financial management roles at General Electric. From 2004 to 2014 he served at Yum! said Jeff Owen, COO at Dollar General in a statement.

Promotions 264

Promotions Finance Accounting Management 264

Retail TouchPoints

JULY 1, 2022

consumers are active subscribers, according to the Subscription Trade Association (SUBTA) , and the global subscription industry is predicted to reach $275 billion in market value this year. Things have evolved since 2015, but there are still barriers and mental blocks that customers have when joining a ‘subscription.’”. “We

Consumer 333

Consumer Drop-Shipping Marketing Shipping 333

Retail TouchPoints

FEBRUARY 19, 2025

Western countries have long dominated ecommerce and digital marketing, yet China’s influence in these areas has been growing rapidly in recent years. Having the world’s largest domestic ecommerce market helps to achieve this lead. This market also is responsible for the world’s largest online shopping day.

Social Commerce 147

Social Commerce Promotions Consumer Marketing 147

Retail TouchPoints

MAY 25, 2023

This divestiture will allow our management team to better focus on our core video commerce assets, QVC and HSN, and the Cornerstone Brands, while preserving liquidity to further strengthen our balance sheet.” billion for Zulily when it bought the then-thriving flash sale site back in 2015. QVC paid $2.4

Apparel 273

Apparel Fulfillment Returns Customer Experience 273

Retail TouchPoints

SEPTEMBER 18, 2020

Within web sites and native mobile apps, there are now chatbots, live chats, product reviews, real-time feedback surveys and more — all creating new data points that must be properly managed and monitored to optimize the customer experience. since October 2015. But which improvements will actually move the needle?

Consumer 340

Consumer Customer Experience Inventory Management Management 340

Retail TouchPoints

MARCH 11, 2022

We see incredibly compelling growth potential in this market and believe it is our opportunity to win by sharpening our focus and continuing to create value through a tech-led reimagination of eBay.”. eBay and PayPal have been slowly separating their businesses for years, beginning with the 2015 spinoff of PayPal.

Payment Services 290

Payment Services Shipping Planning Management 290

Retail TouchPoints

AUGUST 18, 2023

McLay, who joined Walmart in 2015, had roles in strategy and supply chain and led the retailer’s Neighborhood Market business before taking on the top jobs at Sam’s Club. Chris Nicholas, currently COO of Walmart U.S., will replace McLay as President and CEO of Sam’s Club U.S., with both changes taking effect Sept.

Promotions 246

Promotions Marketing Management Store Operations 246

Inside Retail

FEBRUARY 19, 2025

It was around this time, in 2015, that Nappa officially joined Oz Hair & Beauty as a partner. Thanks to a new warehouse-management system and agile processes, Oz Hair & Beauty was able to keep up with the spike in orders from customers who could no longer visit a salon.

Customer Experience 130

Customer Experience Marketing Location Planning 130

Retail Gazette

DECEMBER 9, 2024

PrettyLittleThings marketing boss Nicki Capstick has left the fast fashion after a decade. Capstick is understood to have stepped down from her role as the brands chief marketing officer, Drapers reported.

Marketing 105

Marketing Fast Fashion Fashion Returns 105

Retail TouchPoints

DECEMBER 11, 2023

An investor group composed of real estate investment firm Arkhouse Management and asset manager Brigade Capital have submitted a $5.8 remain at near-record lows and nowhere near the company’s peak of $69 per share back in 2015. billion bid to buy out Macy’s, Inc. and take the retail conglomerate private, multiple sources report.

Management 260

Management ATS Marketing 260

Retail TouchPoints

DECEMBER 29, 2021

The D2C business model no longer only represents the value proposition for brands, but now also encompasses the tactics that they have creatively employed to grow their market share (while tailoring to each individual market’s preferences). These tactics are lessons that all brands can learn and apply to their business model.

Beauty and Health 306

Beauty and Health Consumer Marketing Management 306

Retail Gazette

JANUARY 19, 2025

Asdas market share has dropped from 14.8% since the acquisition, and the retailer recently reported its worst Christmas performance since 2015. Earlier this month, 13 regional managers were axed. Project Futures delays added to Asdas broader struggles since its 2021 debt-fuelled takeover by TDR Capital and the Issa brothers.

Supermarket 116

Supermarket Planning Management Marketing 116

Inside Retail

NOVEMBER 16, 2022

Akeroyd, who took over in April, will present his strategy alongside first-half results that will show the lingering impact of lockdown restrictions in China, Burberry’s biggest market. He has already made his key appointment in choosing Daniel Lee to replace Riccardo Tisci as chief designer at the 166-year-old label.

Fashion 278

Fashion Department Stores Planning Accounting 278

Retail TouchPoints

MARCH 3, 2022

“We’ve decided to close our Amazon 4-star, Books, and Pop Up stores, and focus more on our Amazon Fresh , Whole Foods Market , Amazon Go , and Amazon Style stores and our Just Walk Out technology,” said Betsy Harden, Senior Public Relations Manager for Physical Retail at Amazon in a statement. “We

Location 245

Location Fashion Planning Shopping 245

Inside Retail

MAY 25, 2021

We talk a lot as a management team about what’s the big driver,” Andrew Angus, Akubra’s general manager of sales and marketing, told Inside Retail. “Is Demand is at an all time high and there’s now a six-to-eight week backlog at the brand’s manufacturing facility in Kempsey, NSW. “We

ATS 246

ATS Fashion Wholesale Marketing 246

Inside Retail

DECEMBER 15, 2024

Cleo Davis-Urman: Coming from an editorial and fashion styling background in my early career, I first got started in the fashion retail industry when I entered Moda Operandi in 2011 and later on at Saks Fifth Avenue in 2015. How have these roles prepared you to launch and run this company?

Fashion 130

Fashion Beauty and Health Wholesale Marketing 130

Inside Retail

AUGUST 6, 2023

It has also done so in New Zealand since 2015. Suntory Oceania will start bringing in new departments, such as sales operations, revenue growth management, with a focus on technology platforms, in order to help the new business scale. However, it’s clear that having another major player in the market will shake things up.

Planning 245

Planning Marketing Management ATS 245

Retail TouchPoints

AUGUST 7, 2020

The new promotion, “ The Big Summer Sale Event ,” is actually “a range of different deals launching over the next few weeks,” said Nell Rona, Public Relations Manager for Amazon in an interview with Retail TouchPoints. She said the sales, which launched at the beginning of August, run through Labor Day.

Promotions 256

Promotions Management Consumer ATS 256

Retail Gazette

FEBRUARY 7, 2025

When he took over the reins as managing director in 2019, M&S was at a crossroads. Under Prices leadership, M&S has not only won back market share but has positioned itself as a fashion forward player on the UK high street. Denim, in particular, became a major focus.

Fashion 107

Fashion Promotions Management Customer Experience 107

Inside Retail

OCTOBER 12, 2021

Danielle Atkins and Alexander Babich started Australian bikini label Kulani Kinis as a side hustle in 2015. The US is the brand’s most successful market, with Kulani Kinis being one of the most in-demand bikini labels in North America. Atkins said the size and scale of the market makes it easier to find their target customer. “We

Marketing 130

Marketing Payment Services Accounting Shipping 130

Inside Retail

JUNE 12, 2024

Lovisa’s announcement earlier this month that John Cheston will leave Smiggle to become its new CEO and managing director next June marks the latest departure of a senior leader from Premier Investments. US-based Herrero succeeded Shane Fallscheer, a co-founder and former managing director of Lovisa. million business to a $319.8

Department Stores 246

Department Stores Fashion Management Planning 246

Inside Retail

JUNE 24, 2024

The acquisition was foreseeable as the group had already co-invested in KaDeWe Group with Signa since 2015. Central’s acquisition move is not unusual,” Selvane Mohandas du Ménil, International Association of Department Stores managing director, told Inside Retail.

Department Stores 263

Department Stores Location Store Operations Marketing 263

Inside Retail

FEBRUARY 17, 2025

Given that shoppers in other markets have embraced it, however, the exam question is: Should this be regarded as a permanent or temporary difference? KPMGs 2024 Apac seamless commerce report surveyed 7000 customers across 14 markets, overlaid with numerous C-suite interviews of retail leaders. We suggest only time will tell.

Payment Services 130

Payment Services Social Commerce Department Stores Consumer 130

Retail TouchPoints

SEPTEMBER 24, 2021

The digital workplace platform is poised to help store managers streamline employee training processes and help leadership create consistent experiences across the entire fleet. Paulsen previously spent 10 years at Bloomingdale’s , with half of his tenure spent managing the operational component of the department store’s outlet business.

Fulfillment 274

Fulfillment Management Location Promotions 274

Inside Retail

DECEMBER 11, 2023

billion acquisition offer from an investor group composed of Arkhouse Management and Brigade Capital. As Neil Saunders, managing director and retail analyst at GlobalData, noted, “While this would be lucrative for investors, it would not, in our opinion, bode well for the future of Macy’s. How did Macy’s get to this point?

Department Stores 244

Department Stores Merchant Services Management Store Operations 244

Retail TouchPoints

APRIL 1, 2022

Managing the customer journey properly via the implementation of technologies, brands can identify new opportunities, keep communications consistent and unlock undiscovered opportunities throughout post-purchase. consumers will unsubscribe completely from marketing content if they are incorrectly targeted by marketing outreach.

Fulfillment 264

Fulfillment Shipping Returns Promotions 264

Inside Retail

JUNE 7, 2021

To be unique, you can’t get that at the mall, but young consumers are seeing the advantage of the contemporary vintage market as a place where you can find garments that express yourself, while being economical and environmentally conscious,” Graham Wetzbarger, founder and CEO of Luxury Appraisals and Authentication, told Inside Retail.

Fashion 246

Fashion Fast Fashion Marketing Accessories 246

Inside Retail

JULY 19, 2023

As part of the arrangement, Glow obtained 51 per cent ownership of Cargo Crew, with the brand retaining full management control. Its new partnership with Glow Capital Partners is set to further accelerate its growth into new markets. The partnership with Glow Capital is the next natural step for our business,” Rodgers said. “We

Planning 246

Planning Telecommunications Fashion Wholesale 246