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Walmart Promotes Insider to Replace Departing International CEO

Retail TouchPoints

McLay, who joined Walmart in 2015, had roles in strategy and supply chain and led the retailer’s Neighborhood Market business before taking on the top jobs at Sam’s Club. Chris Nicholas, currently COO of Walmart U.S., will replace McLay as President and CEO of Sam’s Club U.S., with both changes taking effect Sept.

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Amazon Appoints Insider as CEO of Worldwide Stores

Retail TouchPoints

Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer. Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014. Prior to joining Amazon, Herrington served as CEO of KeepMedia and VP of Marketing at online grocery retailer Webvan.

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2 Top Target Chiefs Announce Retirement Plans

Retail TouchPoints

Ward’s retirement has prompted the promotion of Matt Zabel to Chief Corporate Affairs Officer, reporting directly to Target Chair and CEO Brian Cornell, as well as the promotion of Kiera Fernandez to EVP and Chief Community Impact and Equity Officer, reporting into Zabel. Mulligan joined Target in 1996 as a financial analyst.

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3 Ways Retailers Can Harness the Post-Purchase Experience

Retail TouchPoints

Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content. Using this information, brands can tailor future promotional communications to fit customer preference and optimize customer relationships.

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How UNTUCKit Scales Workforce Empowerment While Ensuring Chainwide Consistency

Retail TouchPoints

UNTUCKit initially broke into brick-and-mortar in 2015 and has been lauded as one of the early DTC brands to successfully transition to store-based selling. “The retail component was another way for UNTUCKit to be visible and interact with customers, and essentially come to life in places where they were.

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“Talent knows no limits”: LVMH on hiring people with disability

Inside Retail

“Building an inclusive organisation is imperative from a human perspective and essential to fulfilling our role as a responsible corporate citizen,” according to Sephora parent company LVMH. LVMH has been promoting diversity in the workplace for nearly 15 years and even won the Trophée de la Diversité award in 2015.

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China’s Dada Group Teams Up with JD.com for Annual 415 On-Demand Shopping Festival

Retail TouchPoints

The festival was launched seven years ago by JDDJ — the Dada-owned on-demand delivery service for retailers and brands — to mark its founding on April 15, 2015. To reduce the expected pressure on delivery systems, Dada will put its new autonomous delivery service to use for the first time during the Festival.

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