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How Sephora Turned Order Fulfillment into a Loyalty-Builder

Retail TouchPoints

The retailer even ran a flash shipping program as early as 2015. In most cases, items are dropped at consumers’ doorsteps within two hours. For extra motivation, they get 5% off every subscription delivery they register for, plus free shipping. This is important when we think about cross-category shopping.

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Monica + Andy Founder Details Multiple Expansion Paths for Baby Retailer

Retail TouchPoints

Unlike many DTC brands that were born online and later found their way into physical retail, Monica + Andy has had a strong brick-and-mortar presence almost since its 2015 founding. As we have surveyed our customers, they’ve told us to ‘sell us more and tell us more.’ How do we think about ourselves?

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More Orders from Amazon will Soon be Arriving in their Own Packaging — Here’s Why

Retail TouchPoints

And yet that’s exactly what Amazon is doing with its Ships in Product Packaging (SIPP) program, which, as the name suggests, allows products to ship in their original box or bag without any added Amazon packaging. As a result, in 2022, 11% of packages globally were shipped without Amazon packaging , amounting to millions of deliveries.

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How pop-ups helped inform Kat the Label’s new flagship store in Melbourne

Inside Retail

Founder and designer Kate Nixon said that the business started in Byron Bay in 2015, with her hand-making lace bralettes and posting products online. It’s a personal shopping experience that’s high-end, but at an affordable price point, [and] we think we’ve got a good niche market going.”.

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Meet Lindsay Nicholas, the fashion designer bringing NY edge to Melbourne

Inside Retail

With luxurious touches, such as a VIP area with velvet chairs, a personal shopping service, and free domestic shipping for in-store customers, Nicholas calls it “one of the most elegant stores” she has ever seen. In the US, women are more averse to a drop-crotch pant, which in Australia is more common.

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How Maccas, Domino’s and 7-Eleven are taking sustainability seriously

Inside Retail

The research is a nudge for organisations to implement sustainability initiatives because customers will shop with this in mind. The brand’s use of electric delivery bicycles since 2015 has reduced its carbon footprint; the goal is to achieve 2 million e-bike deliveries in Australia each year. Eco-friendly targets on the move.

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6 Reasons Walmart’s eCommerce Strategy is Winning

Indigo 9 Digital

Consumers love shopping online but what they really want is control. This service is also beneficial for consumers worried about their goods being stolen after they are dropped off. Consumers are looking for one stop shopping. What we are witnessing is a trend towards more convenient shopping trips. More than 1.7