Retail TouchPoints

JUNE 22, 2022

Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer.

Fulfillment 273

Fulfillment Finance Promotions Consumer 273

Inside Retail

MARCH 4, 2024

Whether marketers are subconsciously ageist or they’ve gotten distracted riding the Millennial branding and Gen Z social media wave all the way to the bank is still up for debate. Retailers have failed to understand and represent a large consumer demographic that could be lucrative to their business.

Beauty and Health 264

Beauty and Health Fashion Marketing Consumer 264

Retail TouchPoints

OCTOBER 18, 2022

Miller led the home goods retailer as President and CEO from September 2015 to August 2021, when Holt took over. Miller has been a member of the Board of Directors since September 2015 and will continue to serve as a member of the Board during his latest turn at the helm.

Finance 269

Finance Returns Consumer ATS 269

Inside Retail

JUNE 17, 2024

A focus on market profitability in every market, creating a critical and sustainable model for every investor and shareholder. We invested in project Joy last year, now it is about rolling that out across our primary and secondary markets over the next 12-18 months,” Antonius said. New market identification.

Marketing 290

Marketing Management Location Planning 290

Retail TouchPoints

DECEMBER 28, 2023

Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted to Chief Digital Officer; and Jennifer Pape formerly of VP of Stores has been elevated to SVP of Stores. Pape joined The Container Store in 2015 and has held several leadership positions within the company, managing store operations and customer experience.

Customer Experience 273

Customer Experience Promotions Store Operations Marketing 273

Retail TouchPoints

APRIL 25, 2023

Blonder brings 20 years’ experience in omnichannel DTC and digital marketing, most recently as President of Global Ecommerce at Wolverine Worldwide. With performance luxury strongly resonating with EMEA consumers, Streichenberger’s focus will include expanding the brand’s ecommerce and store footprint.

Planning 300

Planning Consumer Management Marketing 300

Retail TouchPoints

JANUARY 18, 2021

Given unprecedented levels of ASONTV spend in 2020, there will be a significant pent-up consumer demand for these extensively advertised products. Consumers quarantined in their homes have been watching more television than ever before. The more the ASONTV marketer spends, the higher the eventual retail sales should be.

Advertising 293

Advertising Marketing Consumer Promotions 293

Inside Retail

SEPTEMBER 13, 2023

Department store chain Myer delivered its highest full-year sales since 2005 this year but remains cautious as consumer spending declines due to unfavourable economic conditions. “Our online offer is a scale business that returned to growth in the second half and has continued to increase market share throughout FY23.”

Net Profit 278

Net Profit Department Stores Returns Store Operations 278

Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

Merchant Services 361

Merchant Services Payment Services Checkout Consumer 361

Retail TouchPoints

SEPTEMBER 6, 2022

But an online presence is necessary, as consumers typically research and review before purchasing. It is critical to provide consumers the right offer at the right time in the right location. With products like dApply, Synchrony allows consumers to quickly apply for a financing product with a QR code and get approved within minutes. .

Merchant Services 301

Merchant Services Payment Services Finance Consumer 301

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Michel’s marketing fund. Waiving historical debts.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Michel’s marketing fund. Waiving historical debts.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Retail TouchPoints

DECEMBER 29, 2021

In current times, D2C refers to brands selling directly to consumers rather than the more traditional approach of selling through retailers. This means that social media platforms like Facebook, Instagram, Pinterest, LINE, TikTok, Xiaohongshu (RED) or WeChat are the first touch points with the consumer (instead of a Google search).

Beauty and Health 301

Beauty and Health Consumer Marketing Management 301

Retail TouchPoints

JULY 12, 2022

Amid a year of expansion, Dollar General ’s CEO Todd Vasos has decided to retire from the role he has held since June 2015, effective Nov. Current COO Jeffery Owen, a 30-year Dollar General veteran, has been named as Vasos’ successor. Vasos joined Dollar General in 2008 as the company’s EVP, Division President and CMO.

Promotions 283

Promotions Store Operations Planning Management 283

Retail TouchPoints

AUGUST 26, 2022

Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015. The growth was credited to a slight increase in customer traffic and accelerated growth in the retailer’s market share of “highly consumable product sales.” From 2004 to 2014 he served at Yum!

Promotions 260

Promotions Finance Accounting Management 260

Retail TouchPoints

JUNE 24, 2024

16, 2015 and Nov. The lawsuit, filed in 2017, alleged that Founder and then-CEO Kevin Plank knowingly or recklessly misrepresented facts regarding consumer demand for Under Armour’s products as well as the company’s financial and operating results, according to the Wall Street Journal.

Accounting 261

Accounting Payment Services Returns Planning 261

Inside Retail

JULY 25, 2021

“Historically, the art world has been synonymous with exclusivity and for the most part, inaccessible to a mass consumer base,” Tom Woodger, vice president of cultural marketing at StockX, told Inside Retail. “In According to research published on Statista, the global online art market was estimated to be worth US$4.82

Drop-Shipping 246

Drop-Shipping Consumer Shipping Marketing 246

Retail TouchPoints

SEPTEMBER 13, 2022

Kushi took on the role of Chief Legal Officer in 2015 and has helped Peloton execute its merger and acquisition activities, craft its music license deals and protect its IP. “We Not only did they succeed in building a great company, they transformed an entire industry by leveraging fitness and technology. “As

Accessories 260

Accessories Apparel Consumer Marketing 260

Inside Retail

NOVEMBER 16, 2022

Akeroyd, who took over in April, will present his strategy alongside first-half results that will show the lingering impact of lockdown restrictions in China, Burberry’s biggest market. He has already made his key appointment in choosing Daniel Lee to replace Riccardo Tisci as chief designer at the 166-year-old label.

Fashion 278

Fashion Department Stores Planning Accounting 278

Retail TouchPoints

JUNE 13, 2024

PayPal acquired Venmo in 2013 and then was spun off from Ebay into its own company in 2015, so today’s announcement represents a real full-circle moment for the marketplace. It’s worth noting that PayPal started as an offshoot of Ebay, to facilitate easier payments on what was, 20 years ago, one of the first digital marketplaces.

Merchant Services 274

Merchant Services Payment Services Checkout Marketing 274

Inside Retail

SEPTEMBER 16, 2024

The brand, commonly known for its bag designs characterised by vibrant colours, was founded by Singaporean husband-and-wife duo Daniel Chew and Rebecca Ting in 2015. Inside Retail spoke to Ting to learn more about Beyond The Vines’ Thai venture and its larger ambition for overseas markets. RT: Yes, definitely.

Fashion 130

Fashion Marketing Consumer Planning 130

Inside Retail

NOVEMBER 21, 2023

This has allowed them to undercut other brands and get more margin – a strategy that is paying off as consumers become more stretched, allowing Coles to increase home brand sales 9.4 Cadbury briefly introduced Vegemite chocolate in 2015, but then said it hadn’t been serious. per cent and Woolworths 7.8 per cent over the past year.

Advertising 245

Advertising Marketing Accounting Consumer 245

Inside Retail

MAY 25, 2021

We talk a lot as a management team about what’s the big driver,” Andrew Angus, Akubra’s general manager of sales and marketing, told Inside Retail. “Is Before Angus was brought on board in 2015, the family business didn’t have anyone focused specifically on sales and marketing, and it lacked an e-commerce site and social media presence. .

ATS 246

ATS Fashion Wholesale Marketing 246

Inside Retail

MARCH 30, 2023

H&M, the world’s second-biggest fashion retailer, reported on Thursday a surprise operating profit for the December-February period, despite weak demand as consumers curtailed spending amid soaring inflation. crowns in Stockholm on Wednesday, just one third of its 2015 all-time high of 368.5 per cent gain of Inditex.

Fast Fashion 246

Fast Fashion Fashion Consumer Shopping 246

Retail TouchPoints

AUGUST 22, 2024

I got a view of everything around Sephora; I got to see what it was like to do digital marketing, the ecommerce business, the forecasting and planning business,” Turley said in an interview with Retail TouchPoints. “I We’ve also made sure our site and in-store inventory are real-time, and that convenience is part of all our marketing stories.

Fulfillment 271

Fulfillment Drop-Shipping Shipping Customer Experience 271

Inside Retail

JUNE 27, 2022

India’s beauty and personal care market is projected to reach US$21 billion in 2025, and the rising adoption of online shopping and greater product penetration in secondary cities are also contributing to the market’s enlargement. Consumers are at the heart of all we do.

Consumer 130

Consumer Target Market Visual Merchandising Kiosk 130

Retail TouchPoints

APRIL 12, 2022

In reality, only 9% of the plastic consumed ever gets recycled. Over the past six years , Cervantes has been CFO of Murad , a high-end skincare brand acquired by Unilever in 2015. The campaign will run across multiple media channels including TV, social, radio and Out of Home.

Finance 272

Finance Accounting Consumer ATS 272

Retail TouchPoints

AUGUST 7, 2020

Amazon relied on the last-minute tactic it has used with Prime Day to try to keep competitors in the dark, so consumer media were not alerted until the sale was under way, and some miscommunication ensued. In contrast to Prime Day, though, Amazon’s Summer Sale is available to all shoppers, not just Prime members.

Promotions 253

Promotions Management Consumer ATS 253

Retail TouchPoints

MARCH 4, 2022

Without question, the pandemic has changed the way consumers shop. To that point, it has been reported that 91% of consumers now prefer brands that offer recommendations and deals relevant to them as individuals. To give an example, Google Photos (rightfully) came under fire in 2015 after it tagged two Black people as gorillas.

Consumer 284

Consumer Customer Experience Shopping Marketing 284

Retail TouchPoints

NOVEMBER 25, 2024

Now, Bogg Founder and CEO Kim Vaccarella is bringing the bag to even more consumers thanks to a new partnership with Target. I found a new factory in 2015, and they really understood my vision. I visit them, and we text about what’s hot in the market, what new colorways they’re seeing. This is just the beginning!

Wholesale 270

Wholesale Advertising Sporting Goods Marketing 270

Retail TouchPoints

JANUARY 29, 2021

Traditional retail remains a crucial stop on the consumer journey, but having faced the one-two punch of a global pandemic and the nonstop wave of digital innovation, the role of retail is being redefined in real time. Traditional retail’s slowdown is attributed to consumers’ pursuit of convenience. Deconstructing the Consumer Mindset.

Consumer 293

Consumer Returns Shopping ATS 293

Retail TouchPoints

APRIL 10, 2023

For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. Breaking down regional payment barriers starts with meeting consumers’ preferred payment methods and needs regardless of where they live or travel. The good news? Let’s explore.

Payment Services 261

Payment Services Merchant Services Checkout Consumer 261

Inside Retail

JULY 24, 2024

Amazon’s first Prime Day was held on July 14, 2015, and was created to celebrate Amazon’s 20th anniversary. The event was originally marketed as a “one-day only event filled with more deals than Black Friday”, but thanks to increasing popularity over the years, it has since shifted to be a two-day extravaganza.

Retail Marketing 130

Retail Marketing Marketing Promotions Consumer 130

Inside Retail

JUNE 7, 2021

To be unique, you can’t get that at the mall, but young consumers are seeing the advantage of the contemporary vintage market as a place where you can find garments that express yourself, while being economical and environmentally conscious,” Graham Wetzbarger, founder and CEO of Luxury Appraisals and Authentication, told Inside Retail.

Fashion 246

Fashion Fast Fashion Marketing Accessories 246

Retail TouchPoints

APRIL 1, 2022

The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. consumers are deeply invested in the post-purchase journey, proving that now is the time for brands to leverage these opportunities with their customers.

Fulfillment 261

Fulfillment Shipping Returns Promotions 261

Retail TouchPoints

APRIL 27, 2021

Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Inside Retail

FEBRUARY 11, 2025

In 2015 the franchisor switched from supplying fresh cakes to frozen and there was a decline in product quality. Five years ago a Queensland court ruled RFG had breached Australian Consumer Law, successfully finding in favour of the franchisees claim they were misled in 2012 over quality and supplier agreements.

Store Operations 200

Store Operations Customer Experience Consumer Marketing 200