Retail TouchPoints

MARCH 17, 2025

since 2015 , handled $105 billion in gross merchandise value (GMV) and has 93 million active customers and 675,000 merchants using its services. Walmart Makes Klarna Exclusive BNPL Provider Additionally, Klarna will partner with OnePay to exclusively offer installment loans at U.S. Walmart stores. million U.S. associates.

Merchant Services 162

Merchant Services Net Profit Payment Services Checkout 162

Retail TouchPoints

DECEMBER 3, 2021

“A bunch of the sacred cows for the process of bringing products to market started to be questioned once teams were forced to stay at home and ecommerce started to be 50%-plus of their retail sales,” said Leahy in an interview with Retail TouchPoints. MakerSights launched in 2015.

Consumer 264

Consumer Merchant Services Planning Marketing 264

Inside Retail

FEBRUARY 11, 2025

At its height the cake chain had more than 300 stores operating. In 2015 the franchisor switched from supplying fresh cakes to frozen and there was a decline in product quality. RFG CEO Matthew Marshall said at the time the strategy is to grow the core cafe, coffee and bakery brands.

Store Operations 189

Store Operations Customer Experience Consumer Marketing 189

Inside Retail

MARCH 19, 2025

Guccis bold bet Contrary to industry expectations, Gucci announced the appointment of Demna Gvasalia, Balenciagas creative director since 2015, as its new creative director following the departure of Sabato De Sarno. A fresh start at Gucci could creatively reinvigorate him, but only if hes willing to evolve. But who was available?

Fashion 130

Fashion Accounting Consumer Marketing 130

Retail TouchPoints

NOVEMBER 14, 2024

At a time when renowned athleisure brands like Lululemon are struggling , Vuori is continuing to ride its rocket ship to growth. athleisure market as a whole is expected to grow at a compound annual growth rate (CAGR) of approximately 7% through 2028. To exceed 100 stores by the end of 2026.

Consumer 147

Consumer Marketing Wholesale Shipping 147

Retail TouchPoints

OCTOBER 18, 2022

Miller led the home goods retailer as President and CEO from September 2015 to August 2021, when Holt took over. Miller has been a member of the Board of Directors since September 2015 and will continue to serve as a member of the Board during his latest turn at the helm.

Finance 274

Finance Returns Consumer ATS 274

Inside Retail

MAY 25, 2021

Demand is at an all time high and there’s now a six-to-eight week backlog at the brand’s manufacturing facility in Kempsey, NSW. “We It was at that point that we had a huge spike in sales and started growing quite rapidly,” Angus said. Akubra hats have been around for over 140 years, but suddenly they’re a hot commodity.

ATS 246

ATS Fashion Wholesale Marketing 246

Retail TouchPoints

JULY 1, 2022

Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a subscription service. That has not stopped consumers from subscribing though, especially with the rise of new takes on the model (box services, auto shipping and streaming TV, to name just a few).

Consumer 333

Consumer Drop-Shipping Marketing Shipping 333

Inside Retail

MARCH 15, 2024

According to the Australian Competition & Consumer Commission (ACCC), Bloomex displayed products for sale on its website between February 2019 and March 2023 with a ‘star rating’ that remained static since January 2015. In addition, Bloomex failed to adequately disclose the surcharges of $1.95-$4.95

Advertising 288

Advertising Consumer ATS 288

Retail TouchPoints

APRIL 25, 2023

Blonder brings 20 years’ experience in omnichannel DTC and digital marketing, most recently as President of Global Ecommerce at Wolverine Worldwide. With performance luxury strongly resonating with EMEA consumers, Streichenberger’s focus will include expanding the brand’s ecommerce and store footprint.

Planning 305

Planning Consumer Management Marketing 305

Inside Retail

SEPTEMBER 10, 2024

The pandemic has driven more consumers to explore ethnic products, diversifying their home cooking either as a lifestyle choice or as a cost-saving alternative to dining out,” the spokesperson said. Freshippo, founded in 2015 as Alibaba Group’s grocery retail business, now has 400 locations in 30 Chinese cities.

Supermarket 261

Supermarket Grocer Consumer Location 261

Retail TouchPoints

SEPTEMBER 2, 2022

The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Founded in 2015 , Pinduoduo has focused on lower-income customers and the agricultural sector. Multiple women’s dresses are priced below $20 (some below $10 ) and only a few are above $50.

Drop-Shipping 311

Drop-Shipping Jewelry Apparel Shipping 311

Retail TouchPoints

JUNE 22, 2022

Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer.

Fulfillment 278

Fulfillment Finance Promotions Consumer 278

Retail Gazette

DECEMBER 10, 2024

A deal could value the health and beauty retailer at up to $10bn (7.8bn). The talks follow a steep decline in Walgreens share price, which has dropped from over $100bn in 2015 to just $7.5bn. Weeks later, Boots managing director Seb James announced his resignation, as the retailer pr omoted ex-Asda MD Anthony Hemmerdinger to the role.

Beauty and Health 122

Beauty and Health Planning Marketing Management 122

Retail TouchPoints

MAY 3, 2021

Roe will have responsibility for all finance functions and lead the retailer’s Strategy and Consumer Insights teams. At this time interim CFO Andrea Shaw Resnick will take on the newly created role of Chief Communications Officer. a position he has held since April 2015. Roe is currently CFO of VF Corp. ,

Finance 264

Finance Apparel Accounting Promotions 264

Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

Merchant Services 361

Merchant Services Payment Services Checkout Consumer 361

Inside Retail

SEPTEMBER 13, 2023

Department store chain Myer delivered its highest full-year sales since 2005 this year but remains cautious as consumer spending declines due to unfavourable economic conditions. per cent of total sales – and a 10 per cent increase in productivity gains at physical stores. million for the 12 months to July 29, the highest since 2015.

Net Profit 278

Net Profit Department Stores Returns Store Operations 278

Retail TouchPoints

JUNE 24, 2024

16, 2015 and Nov. The lawsuit, filed in 2017, alleged that Founder and then-CEO Kevin Plank knowingly or recklessly misrepresented facts regarding consumer demand for Under Armour’s products as well as the company’s financial and operating results, according to the Wall Street Journal.

Accounting 264

Accounting Payment Services Returns Planning 264

Retail TouchPoints

SEPTEMBER 6, 2022

At the same time, just to complicate things further for retailers, Gen Z actually likes to shop in physical retail stores, according to the study. But an online presence is necessary, as consumers typically research and review before purchasing.

Merchant Services 306

Merchant Services Payment Services Finance Consumer 306

Retail TouchPoints

FEBRUARY 19, 2025

By taking a closer look at China’s growing ecommerce sector, we can better understand the broader implications for cyberspace. Temu, especially, seems to be very good at utilizing data insights to create personalized shopping experiences and optimize the supply chain. Similar concerns led U.S.

Social Commerce 147

Social Commerce Promotions Consumer Marketing 147

Inside Retail

MARCH 15, 2025

After several decades of creating iconic looks on high-end runways and in editorial shoots for magazines, including Allure and Vogue , makeup artist Pat McGrath decided to launch her eponymous beauty brand in 2015. per cent stake for 168 million (approximately US$183 million), valuing the company at 1.2 billion (about US$1.3

Boutique 130

Boutique Marketing Consumer Fulfillment 130

Retail TouchPoints

JULY 26, 2021

Bernstein was most recently VP of Ecommerce at CVS Health , and her stint at the retailer included serving as VP of Beauty & Personal Care with the retailer. Bernstein also has worked in the retail and consumer practice at McKinsey & Co. However, she agreed to stay with Macy’s until a new CEO could be found.

Beauty and Health 264

Beauty and Health Department Stores Location Planning 264

Inside Retail

MARCH 4, 2024

For Foula Kopanidis and Dr Bernardo Figueiredo, associate professors in marketing at RMIT University, the cohort of Baby Boomers who are aged between 55 and 74 years not only signifies an opportunity for market growth but also stability. The forgotten generation According to Kopanidis, Australia’s population is made up of 5.6

Beauty and Health 264

Beauty and Health Fashion Marketing Consumer 264

Retail TouchPoints

AUGUST 26, 2022

Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015. From 2004 to 2014 he served at Yum! He also has experience as Plant Controller for Alcoa and in various financial management roles at General Electric. said Jeff Owen, COO at Dollar General in a statement.

Promotions 264

Promotions Finance Accounting Management 264

Retail TouchPoints

JUNE 30, 2022

First, Instacart , Shipt and DoorDash had lower emotional connections than nearly every grocery retailer measured , indicating that grocers that depend on these third parties for online grocery services may risk long-term consumer loyalty. households that had shopped online at least once in the 30 days prior to being surveyed.

Grocer 286

Grocer Consumer Shopping ATS 286

Retail TouchPoints

AUGUST 7, 2020

She said the sales, which launched at the beginning of August, run through Labor Day. Amazon relied on the last-minute tactic it has used with Prime Day to try to keep competitors in the dark, so consumer media were not alerted until the sale was under way, and some miscommunication ensued.

Promotions 256

Promotions Management Consumer ATS 256

Retail TouchPoints

APRIL 12, 2022

In reality, only 9% of the plastic consumed ever gets recycled. I’ve spent years looking for easy, real solutions for a more earth-friendly lifestyle at home for my family and the world around me,” said Barrymore in a statement. The campaign will run across multiple media channels including TV, social, radio and Out of Home.

Finance 277

Finance Accounting Consumer ATS 277

Inside Retail

JANUARY 13, 2025

From eye-catching brand partnerships to strategic category expansion, Farm Rio is slowly but surely taking the world by storm, one tropically patterned print at a time. The two decided to fill in the white space themselves and started with a small booth at an independent fashion market. Tropical fruits and flowers. Jungle prints.

Fashion 130

Fashion Apparel Planning Accessories 130

Retail TouchPoints

SEPTEMBER 13, 2022

Karen Boone, former Chief Financial and Administrative Officer at Restoration Hardware , has been appointed Chairperson of the Board, while Uber veteran Tammy Albarrán was named Chief Legal Officer and Corporate Secretary. Peloton also has been working to reach a broader customer base by selling some of its products at Amazon ’s U.S.

Accessories 263

Accessories Apparel Consumer Marketing 263

Inside Retail

JUNE 17, 2024

Experienced CEO Antonius has led the Australian Chatime business since 2015, repositioning the brand to a market-leading position with 200 stores. His previous roles include business development director at Nandos and leading Gelatissimo’s international development. Antonius will lead his new global team from the Sydney office.

Marketing 290

Marketing Management Location Planning 290

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). RFG will pay a contribution to the ACCC’s legal costs.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). RFG will pay a contribution to the ACCC’s legal costs.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Retail TouchPoints

OCTOBER 26, 2023

Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. As competition in the digital payments sector has increases, PayPal’s stock is trading at near its lowest levels since it was spun off from Ebay in 2015.

Returns 264

Returns Merchant Services Payment Services Location 264

Retail TouchPoints

DECEMBER 29, 2021

In current times, D2C refers to brands selling directly to consumers rather than the more traditional approach of selling through retailers. This means that social media platforms like Facebook, Instagram, Pinterest, LINE, TikTok, Xiaohongshu (RED) or WeChat are the first touch points with the consumer (instead of a Google search).

Beauty and Health 306

Beauty and Health Consumer Marketing Management 306

Retail TouchPoints

JANUARY 29, 2021

Traditional retail remains a crucial stop on the consumer journey, but having faced the one-two punch of a global pandemic and the nonstop wave of digital innovation, the role of retail is being redefined in real time. Traditional retail’s slowdown is attributed to consumers’ pursuit of convenience. Deconstructing the Consumer Mindset.

Consumer 299

Consumer Returns Shopping ATS 299

Inside Retail

NOVEMBER 16, 2022

Burberry’s new chief executive Jonathan Akeroyd will on Thursday set out his plan to finish the job started by his predecessor: boosting growth at the British luxury brand to the levels of its European rivals. Leather goods account for around 20 per cent of Burberry’s sales versus 70 per cent at Bottega Veneta.

Fashion 278

Fashion Department Stores Planning Accounting 278

Retail TouchPoints

APRIL 10, 2023

For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. Breaking down regional payment barriers starts with meeting consumers’ preferred payment methods and needs regardless of where they live or travel. The good news? Let’s explore.

Payment Services 264

Payment Services Merchant Services Checkout Consumer 264