2014 Retail Trends Returns 
Indigo 9 Digital
JANUARY 11, 2023
If getting the order to you is expensive what about returns? Raise your hand if you have ordered multiple versions of the same outfit in different sizes because you don’t know what your size is at a particular retailer. This process of ordering and returning goods is very expensive. Take mattress retailer Casper.
Indigo 9 Digital
SEPTEMBER 26, 2023
Even Warren Buffett would be impressed with those returns. In 2014 Starbucks introduced a complete tuition reimbursement program for employees located in the United States who worked at least an average of 20 hours per week. Kohl’s has a partnership with Amazon where Amazon customers can return their items at Kohl’s stores.
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Indigo 9 Digital
FEBRUARY 24, 2023
Even Warren Buffett would be impressed with those returns. In 2014 Starbucks introduced a complete tuition reimbursement program for employees located in the United States who worked at least an average of 20 hours per week. That would have given us a war chest of cash and significantly increased return on capital.
Indigo 9 Digital
NOVEMBER 16, 2023
Then there are those pesky returns. How often have you bought something online, then returned it without a second thought? For the retailer that’s a cost that eats into profits. Casper Casper is another direct-to-consumer brand onlookers have watched closely since it launched in 2014. At one point Casper was valued at $1.1
Indigo 9 Digital
FEBRUARY 28, 2023
This is because the vast majority of retail sales still happen in stores with online sales representing only 14.6% of retail sales in 2022 in the United States. Consumers like to touch and feel products and let’s be honest returning online orders can be a hassle. Still not convinced? Live in the bra for 30 days”.
Indigo 9 Digital
JANUARY 12, 2023
If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. For example, Walmart launched grocery pick up in 2014 and now more than 3,500 Walmart stores offer grocery pickup. Do you like this content? A lack of focus.
Indigo 9 Digital
JULY 21, 2023
An innovative idea and a slick website might get customers excited but many founders eventually realize it’s actually pretty hard and expensive to acquire customers when you don’t have any retail stores. And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly.
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