Retail TouchPoints

SEPTEMBER 13, 2023

It’s important that financial partners help retailers by continuing to enhance the customer experience, thereby helping retailers reduce chargeback transactions, lower dispute costs and increase customer retention. Mittal joined Mastercard in 2014. Gaurav Mittal is the EVP of Ethoca , a Mastercard company.

Payment Services 277

Payment Services Customer Experience Customer Retention Consumer 277

Retail TouchPoints

JULY 26, 2022

In 2014, fashion veteran Christopher Molnar decided to go after a white space he felt was being overlooked by the big fashion houses — premium essentials.

Fashion 306

Fashion Wholesale Apparel Returns 306

Indigo 9 Digital

MAY 10, 2023

By 2014 Starbucks had rolled out mobile pre-order and pay before it was common to do so. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Back in 2009 it launched its mobile app.

Payment Services 52

Payment Services Customer Retention Location Retail Trends 52

Indigo 9 Digital

FEBRUARY 27, 2023

In 2014 Starbucks introduced a complete tuition reimbursement program for employees located in the United states who worked at least an average of 20 hours per week. By 2014 Starbucks had rolled out mobile pre-order and pay before it was common to do so. Even Warren Buffett would be impressed with those returns.

Payment Services 52

Payment Services Customer Experience Location Customer Retention 52

Indigo 9 Digital

MAY 10, 2023

By 2014 Starbucks had rolled out mobile pre-order and pay before it was common to do so. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Over a decade ago in 2009 it launched its mobile app.

Location 52

Location Customer Retention Consumer Customer Experience 52

Retail Gazette

SEPTEMBER 19, 2023

In his previous role as long-time chief executive of JD Sports, he oversaw the retailer’s growth to 850 stores by the time he left in 2014. It is also working with promotion and loyalty specialist Talon One to help drive brand engagement and customer retention. Bown is not exaggerating.

Fashion 52

Fashion Customer Retention Shopping Planning 52