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How Brands Can Deliver Sustainable Instant Commerce for Consumers

Retail TouchPoints

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

Consumer 252
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Amazon Appoints Insider as CEO of Worldwide Stores

Retail TouchPoints

Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer. Pat Bajari (Chief Economist).

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How Speeding up Chargeback Resolutions can Boost Retailers’ Profits

Retail TouchPoints

However, challenges are inevitable, despite the resilient consumer spending we’ve seen earlier in the year. Consumers could be led to believe that these charges are a mistake or even potentially fraudulent and end up requesting their money back from their bank. Mittal joined Mastercard in 2014. retail sales have increased 8.8%

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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO. The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.).

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Boll & Branch Taps New ERP to Manage Supply Chain and Operations

Retail TouchPoints

Since its founding in 2014, Boll & Branch has evolved from an online direct-to-consumer (DTC) business to a complete omnichannel organization that has a presence on Amazon , at major retailers like Bloomingdale’s and Nordstrom , as well as branded brick-and-mortar stores nationwide. .”

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How RFID Powers Retail: Past, Present and Future

Retail TouchPoints

In fact, according to a recent Accenture study , 92% of the 50 North American retailers surveyed said they are either piloting RFID or have reached full adoption, up from 34% in 2014. Additionally, it boosts sales margins and expedites returns and exchanges, making it a valuable tool for profitably improving the consumer experience.

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California Bans All Plastic Bags, Strengthening Decade-Old Law

Retail TouchPoints

1, 2026, is designed to close a loophole in the plastic bag ban that was passed by the California legislature in 2014 and affirmed by voters in a 2016 referendum, according to the AP. The new law, scheduled to take effect Jan. This straightforward approach is easy to follow and will help dramatically reduce plastic bag pollution.”