article thumbnail

‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Retail TouchPoints

Launched by twin brothers Alex and Mike Faherty in 2013, the premium “surf hippie” lifestyle brand currently operates 25 stores and sells into 300 specialty outlets. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As As we grow, we want to be the best we can be.

article thumbnail

Preparing for the Rise in Online Retail Returns

Retail TouchPoints

They must approach inventory management, merchandise accuracy and return policies strategically. In 2013, he co-founded Fast Simon, Inc. Retailers are responsible for the effects of their outputs. Ecommerce is here to stay and only getting stronger. Optimizing returns impacts not only society but also the retail bottom line.

Returns 306
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

In Push for a Turnaround at Kohl’s, Investor Group Nominates Nine Board Directors

Retail TouchPoints

Kohl’s announced a “Greatness Agenda” in 2013, which called for $21 billion in sales and $1.9 billion in operating profit by 2017. The targets were missed by 9% and 25% , respectively.

article thumbnail

Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

article thumbnail

How Castlery came back from the brink to disrupt the furniture industry

Inside Retail

Declan Ee: When we started in October 2013, there were four of us in a tiny, 84sqm basement, trying to build a global luxury brand. One of the biggest problems in the furniture industry is inventory, so this allows our close partners to work with us, so we get better inventory management. Made.com went bankrupt.

article thumbnail

Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

Drones: Leveraging drones for shipping and delivery fulfillment came to attention when Amazon revealed their ‘Octocopter’ in 2013.

article thumbnail

What Nordstrom’s Paul Smith pop-up says about the future of this retail trend

Inside Retail

Marie Driscoll, an expert on luxury retail and the founder and chief analyst at Driscoll Advisors, noted that Nordstrom has been using pop-ups since the 2013 launch of Pop-in@Nordstrom, based on themed curated shops or a single brand partnership to bring these worlds to Nordstrom shoppers. “In