Remove 2013 Remove Customer Experience Remove Promotions
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Catch promotes chief commercial officer to newly created role

Inside Retail

Bagg, who joined Catch in early 2020, will take on leadership of the company’s marketing team while continuing to look after its customer strategy and loyalty programs. Prior to joining Catch, Bagg had a role in investment banking at Macquarie and was part of the founding team of Uber’s Australian operations and local launch in 2013.

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Catch promotes chief commercial officer to newly created role

Inside Retail

Bagg, who joined Catch in early 2020, will take on leadership of the company’s marketing team while continuing to look after its customer strategy and loyalty programs. Prior to joining Catch, Bagg had a role in investment banking at Macquarie and was part of the founding team of Uber’s Australian operations and local launch in 2013.

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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

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Why an Active Brand Community is the Key to Customer Loyalty

Retail TouchPoints

By taking a closer look at thriving brand communities, retailers can learn how to develop ones of their own that drive loyalty and a better customer experience. The brand also partners with Whitney Simmons and other fitness influencers who align with Gymshark’s values to promote new product launches.

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Asda CEO: Five runners and riders following Allan Leighton’s return

Retail Gazette

His transformation expertise could come in handy as Asda as it looks to improve the store and customer experience. The ex-Bain consultant has been responsible for creating a seamless and integrated customers experience across the Sainsbury’s portfolio and has been instrumental in growing online sales and profitability.

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Your Brand Needs a Pop-up — Here’s how to Make it a Success

Retail TouchPoints

After a rent spike forced Word Up to leave the location, the neighborhood banded together to raise $60,000 and help the bookshop reopen full-time in 2013. Then there are marketing costs — the mobility and novelty of pop-ups mean you need to heavily promote your new presence so local shoppers are aware of new locations.

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Major Customer Experience Trends Shaping the Retail Industry

Independent Retailer

Even though the COVID-19 pandemic changed so many customer experience preferences, as we slowly recover and get back to normal, consumer desires continue to shift and retailers need to constantly keep up with these transitions. In order to deliver meaningful customer experiences, you need to show them that they are heard and valued.