Retail TouchPoints

JUNE 26, 2024

Current Chief Growth Officer Christina Hennington has been promoted to Chief Strategy and Growth Officer, while Rick Gomez, who took on the role of Chief Food, Essentials and Beauty Officer in January, will oversee all of Target’s merchandising business as Chief Commercial Officer. . Hennington will continue to report to Cornell.

Accessories 262

Accessories Apparel Advertising Marketing 262

Retail Gazette

MARCH 5, 2025

The direct-to-consumer online wine retailer said Weir played a huge role in the growth of the business, including leading it to a private equity-backed buyout in 2013 and its flotation in 2021. Virgin Wines chief financial officer and company secretary Graeme Weir is retiring from the company after 22 years.

Promotions 59

Promotions Finance Accounting Planning 59

Retail TouchPoints

JANUARY 18, 2022

In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. For retailers, the challenge isn’t getting consumers to enroll in loyalty programs, but keeping them enrolled and engaged after the holidays are over. . It’s no longer just a nice-to-have — it’s an expectation for consumers.

Customer Retention 290

Customer Retention Shipping Point of Sale Consumer 290

Retail TouchPoints

JUNE 2, 2022

It’s a need that extends beyond our social behaviors into our purchasing decisions — nearly one-quarter of consumers identify a strong sense of community as the main driver of loyalty to their favorite brands. Consumers don’t make purchasing decisions solely based on practical considerations. Human beings need community.

Promotions 278

Promotions Consumer Location Apparel 278

Retail TouchPoints

DECEMBER 1, 2021

The drop in sales for this specific time period can be attributed to promotions being spread out across October and November, and even this year’s lower number of total shoppers was ahead of earlier NRF projections. Lower Shopper Expectations Meant Lower Consumer Frustration (but More Abandoned Carts). million shoppers in 2020.

Promotions 279

Promotions Shopping Consumer Checkout 279

Retail TouchPoints

OCTOBER 13, 2020

Today’s consumer is more educated than ever — and although they’re savvy about comparing prices and hunting down the best deal, that’s not the only reason they’re “window shopping.”. Whether they’re buying in-store or through an ecommerce platform, consumers will take the time to find brands that align with their personal values.

Beauty and Health 279

Beauty and Health Shipping Consumer Target Market 279

Inside Retail

SEPTEMBER 11, 2022

The consumer decides. When brands reorientate their thinking to be consumer-centric, as opposed to being led by product or innovation, they unlock how their brand can be relevant to the people that pay. Then she finds a way to give it to them at full throttle – pure Beyoncé. That’s what Beyoncé has done better than most.”.

Drop-Shipping 246

Drop-Shipping Shipping Promotions Consumer 246

Inside Retail

MAY 25, 2021

The Bangladesh Accord on Fire and Building Safety was created after the Rana Plaza disaster in 2013 , when a building housing five garment factories collapsed and killed more than 1100 workers and injured more than 2000. . The Bangladesh Accord created in 2013 was a five-year agreement. What is the Bangladesh Accord?

Fashion 246

Fashion Accounting Returns Promotions 246

Retail TouchPoints

JUNE 7, 2023

Today, it is possible to stimulate all consumer senses online. Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. Key takeaways: SETs enable brands to craft exemplary customer experiences online by appealing to consumers’ multisensory perception. 74% of U.S.

Customer Experience 279

Customer Experience Consumer Marketing Fulfillment 279

Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Founded in 2012, lingerie label Neiwai (meaning ‘inside and outside’) is another direct-to-consumer label that began online.

Consumer 130

Consumer Beauty and Health Fashion Accounting 130

Retail TouchPoints

APRIL 27, 2022

Take an increasingly eco-conscious consumer set, combine it with decades-high inflation and supply chain snarls tying up new inventory and you have the perfect recipe for the rise of resale. We mainly operate FloorFound.store to understand buying behaviors and the pricing and promotional tactics that work or don’t work.”.

Returns 246

Returns Consumer Apparel Fulfillment 246

Retail TouchPoints

AUGUST 12, 2024

Despite the growing recognition of digital accessibility and its significance, over the past decade (since the first tracked lawsuit in 2013), the cases have tripled, resulting in significant losses for businesses. Not using technical language and a promotional tone of voice. The ideal length of the text should be up to 100 characters.

Operating Expenses 277

Operating Expenses Marketing Shopping Promotions 277

Retail TouchPoints

DECEMBER 7, 2020

It’s only since 2013 that Thanksgiving Day shopping started to become an event, and judging from the fact that it has only contributed 1.5% This shift by the consumer was intentional: they told us that they wanted to find less crowded stores to support better social distancing. Yes, retail almost lost all traffic from last year.

Drop-Shipping 243

Drop-Shipping Shipping Store Operations Shopping 243

Inside Retail

AUGUST 20, 2024

Hudson’s Bay brought it back, so Zellers is something that immediately triggers an emotional reaction with consumers and an understanding of the proposition. The products] are branded Anko, but we haven’t gone out and done a lot of promotion of Anko because the promotion has been Zellers. We’ve not pushed Anko on that basis.

Marketing 262

Marketing Department Stores Promotions Accessories 262

Mass Relators

MAY 31, 2023

has appointed new leaders and promoted several officers across its Store Support Center and Field teams. The moves include: Chad Fox has been promoted to senior vice president, chief marketing officer. Aaron Carlisle has been promoted to vice president, asset protection – retail. He joined DG in 2013 as a regional director.

Promotions 52

Promotions Store Operations Management Marketing 52

Inside Retail

AUGUST 11, 2024

Founded in 2013, the Chinese social platform has more than 300 million monthly active users, with 70 per cent being female. By using multiple accounts to engage with trending topics and promote products, the makeup brand successfully expanded its reach and engagement on the platform.

Social Commerce 147

Social Commerce Accounting Beauty and Health Promotions 147

Mass Relators

JUNE 12, 2023

Michael Wier has been promoted to vice president of store brands at CVS Health. He had been executive director – divisional merchandise manager for consumer health and wellness since August 2020. ” Wier joined CVS in 2013 as director of business planning and analytics. WOONSOCKET, R.I. and Shawmut Corp.

Promotions 52

Promotions Customer Experience Consumer Planning 52

Wiser

DECEMBER 29, 2021

We added some new topics to this blog, first published way back in 2013, on the perks of dynamic pricing and how you can implement this type of pricing strategy in your business. One reason why is showrooming—when consumers visit physical stores to see a product but use their smartphones to find the lowest price online.

Consumer 147

Consumer Promotions ATS 147

Inside Retail

JULY 22, 2021

Child was previously a partner at management consulting firm McKinsey and Co, where she worked for 14 years partnering with retail and consumer companies in Australia, New Zealand and the US to transform their businesses and accelerate their growth. Catch promotes chief commercial officer to newly created role.

Accessories 130

Accessories Apparel Supermarket Consumer 130

Indigo 9 Digital

JUNE 20, 2023

After 2013 McDonald’s sales started to decline, from $28 billion in 2013 down to $19 billion in 2020 (pre-pandemic sales were $21 billion in 2019). The promotion first launched in the fall of 2020, featuring different celebrities every few months. The Famous Orders promotion has been a huge success, but why? You hire BTS.

Marketing 98

Marketing Promotions Consumer Fashion 98

Mass Relators

MARCH 31, 2024

Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources. Christine Connolly Christine Connolly has been promoted to senior vice president, corporate secretary and assistant general counsel, securities and governance.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Inside Retail

FEBRUARY 17, 2023

The couple set up Kehoe’s Kitchen in Brisbane in 2013, Australia’s first certified organic producer of probiotic cashew dips, sauerkraut, kimchi and fermented vegetables. The venture started out as a food blog and social media page “for families like ours who had health issues and food intolerances”.

Grocer 130

Grocer Promotions Marketing Planning 130

Inside Retail

AUGUST 25, 2022

Drennan started her journey at the business in 2013 as merchandise planner, and worked her way to merchandise planning director before taking on a group-wide role at The Iconic’s owner Global Fashion Group as director of strategic projects.

Finance 130

Finance Management Marketing Planning 130

Independent Retailer

APRIL 7, 2022

Earning this achievement in 2013, Danny Catullo, owner of the family-owned butcher shop, said winning this contest has helped his company in many different ways. Along with the prize money, Catullo said FedEx gave his business a commercial, promotional videos, featured content, and a special feature on the FedEx website.

Shipping 98

Shipping Promotions Consumer Shopping 98

Independent Retailer

NOVEMBER 11, 2021

Even though the COVID-19 pandemic changed so many customer experience preferences, as we slowly recover and get back to normal, consumer desires continue to shift and retailers need to constantly keep up with these transitions. According to GetVoIP, in 2013, only four percent of shoppers expected a personalized experience.

Customer Experience 81

Customer Experience Customer Retention Promotions Consumer 81

Inside Retail

FEBRUARY 26, 2024

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. Pop-ups are one way Nordstrom has been trying to drive sales and draw in younger, more trend-savvy consumer groups. per square foot for a pop-up versus $32.12

Retail Trends 130

Retail Trends Department Stores Fashion Inventory Management 130

Wiser

JUNE 26, 2018

Many consumers and business owners are only choosing to see the 16 percent of brick and mortar retailers who are planning to decrease their locations within the year. Target has been very successful since adopting the BOPIS model in 2013. There’s hope. Ship in-store products right to your customer ’ s doorstep. .

Shipping 105

Shipping Customer Experience Location Promotions 105

Inside Retail

SEPTEMBER 5, 2022

Luxury Escapes began as a small Melbourne startup founded by Adam Schwab in 2013, and over the past nine years, it has rapidly grown to become one of the leading destinations for exclusive holidays. These two-week promotions used to be a real hit among customers back then, but times have changed. With over 4.2

Customer Experience 130

Customer Experience Management Promotions Marketing 130

Independent Retailer

NOVEMBER 21, 2022

Consumer Spending Will Be Lower. Facing a Christmas that some economists predict could be ‘called off’ in the eyes of consumers, retailers are braced to do all they can to help shoppers spread the cost; and in turn, keeping profits stable and business afloat. In 2013, merchants lost an average $9 for every new customer acquired.

Shopping 97

Shopping Merchant Services Consumer Planning 97

Retail Gazette

NOVEMBER 23, 2023

Liberty launched its own version in 2013 and it remains the fastest selling product in its almost 150-year history. Social media marketing, in particular, where the advent calendars are sent to content creators in advance for unboxing, has helped to entice consumers to buy them,” she says. But what makes them so popular?

Department Stores 122

Department Stores Drop-Shipping Fashion Marketing 122

Indigo 9 Digital

FEBRUARY 28, 2023

Luggage from direct to consumer brand Away By Tricia McKinnon The CEO of digitally native menswear brand Indochino said it right when he stated : “customer acquisition is the hardest part of running an online-only business.” Perhaps this will sound like a misnomer, but even direct to consumer retail businesses need brick and mortar stores.

Advertising 98

Advertising Consumer Returns Promotions 98

Mass Relators

MAY 31, 2022

Dollar General has promoted a number of executives across various corporate functions, in a move the company says reflects its culture of employee growth and development, as well as its prioritization of leadership diversity. Matthew Simonsen has been promoted to senior vice president of real estate and development, for example.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Inside Retail

FEBRUARY 9, 2022

As demographer Simon Kuestenmacher observed in an ABC interview, the changes in consumer buying behaviour during the pandemic have been significant. Australian Bureau of Statistics figures show a gradual rise in retail spending since 2013, reaching 6.6 per cent before the pandemic. When Covid hit, this shot up to 11 per cent.

Payment Services 130

Payment Services Employee Engagement Beauty and Health Customer Experience 130

Retail Gazette

JULY 29, 2024

The Body Shop has to figure out whether it wants to be Lush – fun products, bright colours, appealing to a much younger audience – or positioned to a more sophisticated consumer alongside Ren and Neal’s Yard,” she says. He sold Lypsyl to rival Li & Fung back in 2013 for nearly £156m ($200m).

Beauty and Health 98

Beauty and Health Finance Shopping Management 98

Indigo 9 Digital

MARCH 8, 2023

s cheap products which are nontoxic and cruelty free are resonating with consumers. One of the main trends playing out in the retail sector is that consumers are struggling to make ends meet with over 60% of Americans living paycheck to paycheck. “We In 2013 e.l.f If you are curious about e.l.f.’s Value for money.

Beauty and Health 98

Beauty and Health Consumer Accounting Boutique 98

Retail Minded

NOVEMBER 13, 2022

Facing a Christmas that some economists predict could be ‘called off’ in the eyes of consumers, retailers are braced to do all they can to help shoppers spread the cost; and in turn, keeping profits stable and business afloat. There’s no question that sustaining sales with long-term promotional periods eats into profits.

Merchant Services 87

Merchant Services Planning Promotions Marketing 87

365 Retail

NOVEMBER 16, 2023

Walmart-owned Asda’s participation in 2013 further catalyzed its adoption across UK retailers, becoming widespread by 2014. Consumers, eager to capitalize on significant discounts, often arrived at stores in the early hours, forming extensive queues that sometimes stretched around blocks.

Consumer 59

Consumer Department Stores Advertising Shopping 59