Retail TouchPoints

JUNE 20, 2023

where he served as President and CEO since 2013. Throughout his career, he has demonstrated an outstanding ability to enhance design capabilities, delight consumers, and accelerate revenue growth and margin expansion. Interim President and CEO Benno Dorer, who has served in this role since December 2022, will remain a VF Board member.

Marketing 278

Marketing Management Consumer ATS 278

Inside Retail

NOVEMBER 6, 2024

By 2013, the company reached peak profit, when it hit $490 million in revenue, after nearly tripling sales between 2007 and 2012. So, what is driving the renewed consumer interest in True Religion today? The first major turnaround tactic was taking a step back to realise who True Religion’s ideal consumer base is today.

Fashion 130

Fashion Accessories Consumer Apparel 130

Retail TouchPoints

MARCH 12, 2021

With a focus on serving consumer and tech companies, Clerisy has made its first investment in Dormify , the dorm room and home décor ecommerce brand. Dormify, which launched in 2013, has become a destination home décor and lifestyle brand for Gen Z consumers who are living in dorms and small spaces.

Accessories 264

Accessories Apparel Consumer Marketing 264

Inside Retail

AUGUST 3, 2023

Modibodi has redefined leakproof apparel and created a business built on trust and authenticity, designing sustainable products with the needs of the consumer at their very heart whilst breaking stigmas and taboos,” said Cusack. Chong stepped down as CEO after selling the brand to Swedish health company Essity for $140 million in July 2022.

Apparel 245

Apparel Consumer ATS Accessories 245

Inside Retail

NOVEMBER 13, 2024

By fiscal 2013, Vera Bradley was generating $541 million in annual revenue, but this proved to be the peak, and the brand found itself rapidly shrinking after this point. It’s no secret that the Gen Z and millennial consumers’ fixation with Y2K-era brands like True Religion is bringing more than a few retailers back from the grave.

Accessories 130

Accessories Promotions Consumer Marketing 130

Inside Retail

FEBRUARY 12, 2025

Beauty business Following the acquisition, MCoBeauty will sit within DBGs VidaCorp portfolio, which also includes Nude By Nature, founded in 2008, and Makeup Cartel, founded in 2013. Her success is a direct answer to a shifting consumer mindset, why should luxury beauty only be accessible to a few? he told Inside Retail.

Beauty and Health 147

Beauty and Health Consumer Shopping Marketing 147

Retail TouchPoints

JULY 25, 2024

By integrating points and badges for various activities, Sephora employs a simple and effective tactic that appeals to consumers across all levels of tech-savviness. But if your consumers are less interested in crossing that bridge, then lower-lift tactics like spinning a discount wheel might resonate better.

Merchant Services 278

Merchant Services Consumer Accounting Promotions 278

Retail TouchPoints

DECEMBER 7, 2021

Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022. Prior to his new role in the International division, Fan, who joined Alibaba in 2013, was President of Taobao and Tmall , two of Alibaba’s most successful consumer marketplaces.

Wholesale 277

Wholesale Consumer Marketing Planning 277

Retail TouchPoints

APRIL 16, 2021

“In 2013, I launched Beautycounter with the simple mission to get safer products into the hands of everyone,” said Gregg Renfrew, Founder and CEO of Beautycounter in a statement. in targeted industries, including consumer, media and retail. Equity capital for the investment came from Carlyle Partners VII, an $18.5

Consumer 262

Consumer ATS 262

Retail TouchPoints

SEPTEMBER 20, 2024

The findings indicate that these platforms engage in “vast surveillance of consumers in order to monetize their personal information while failing to adequately protect users online, especially children and teens.” Not surprisingly the report found that the nine companies in question collected and could indefinitely retain troves of data.

Consumer 264

Consumer Accounting Advertising Social Commerce 264

Retail TouchPoints

APRIL 5, 2022

“As an independent company, we see a tremendous opportunity for PayPal to expand our role as a champion for consumers and partner to merchants , and to help shape the industry as money becomes digital at an increasingly rapid pace.”. Consumers are now more digital, and they’ve gotten into these habits. Source: CivicScience.

Merchant Services 361

Merchant Services Payment Services Checkout Consumer 361

Retail TouchPoints

JULY 12, 2022

In 2013, prior to his appointment as CEO, Vasos served as COO. Other major strategic developments during Vasos’ tenure included a launch into the self-distribution of frozen and refrigerated goods with DG Fresh and the of the pOpshelf retail concept targeted to a more upscale consumer.

Promotions 288

Promotions Store Operations Planning Management 288

Retail TouchPoints

JULY 5, 2022

The reductions may be in response to reduced consumer spending. In March, year-over-year ecommerce sales actually declined for the first time since 2013. However, we continue to face a variety of cost pressures in our consumer business.”. year-over-year. Mastercard’s May 2022 SpendingPulse report found that ecommerce grew 2.2%

Fulfillment 305

Fulfillment Planning Customer Experience Consumer 305

Retail TouchPoints

APRIL 20, 2021

Prior to joining BJ’s, Eddy served multinational manufacturing, technology, retail and consumer products companies as a member of the audit and business advisory practice of PwC. From 2013 to 2017, he also chaired the Financial Executives Council of the National Retail Federation.

Wholesale 241

Wholesale Promotions Planning Marketing 241

Inside Retail

FEBRUARY 12, 2025

Since its founding in 2013, the e-commerce brand has evolved from a credit-card-backed start-up into the home of training for its over half a million Instagram followers. When consumers shop from TWL they know that the team behind the online community has vetted each product.

Apparel 130

Apparel Consumer Customer Experience Shopping 130

Retail TouchPoints

JANUARY 18, 2022

In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. For retailers, the challenge isn’t getting consumers to enroll in loyalty programs, but keeping them enrolled and engaged after the holidays are over. . It’s no longer just a nice-to-have — it’s an expectation for consumers.

Customer Retention 290

Customer Retention Shipping Point of Sale Consumer 290

Retail TouchPoints

FEBRUARY 16, 2021

However, there’s a huge opportunity right now for CPG brands and grocery retailers that want to win the digital basket and the digital consumer, which is being able to reach consumers in environments other than the retailer site. In fact, 63% of searches that happen online start on Amazon.com.

Advertising 299

Advertising Checkout Consumer Marketing 299

Retail TouchPoints

NOVEMBER 8, 2022

But the truth is that we live in an increasingly “instant gratification hustle culture,” where consumers know precisely what they want and have high expectations. Using AI for search, merchandising and personalization is necessary to deliver a great customer experience and provide consumers with what they want.

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Returns Markdowns Inventory Management Customer Experience 306

Retail TouchPoints

FEBRUARY 4, 2022

Today’s consumer exhibits little patience with retailers that don’t understand them on a deep, personal level. This combination of data-driven insights and human intuition enables organizations to “think differently about the trillions of messages that we receive as consumers every month,” she added. “We

Retail Marketing 312

Retail Marketing Marketing Promotions Consumer 312

Retail TouchPoints

JUNE 26, 2024

As Rick takes on full oversight of merchandising, Christina will be dedicated to keeping our strategy consumer-centric, differentiated and future-focused. Gomez joined Target in 2013 and was named to the leadership team in 2017. Hennington will continue to report to Cornell.

Accessories 262

Accessories Apparel Advertising Marketing 262

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

JULY 24, 2024

Today, nearly two-thirds of adult consumers globally use digital payments, and by 2027, digital revenue is predicted to exceed $14.9 Effective fraud prevention safeguards both the consumer and the retailer’s financial assets and enhances the customer journey with interactions that are safe and secure, ultimately deepening trust in the brand.

Customer Experience 275

Customer Experience Merchant Services Payment Services Consumer 275

Inside Retail

APRIL 7, 2022

Of all the habits consumers have established in the past two years, some are more likely to stick than others and the uptick in online shopping is certainly one of them. Founded in 2010, the brand opened its first store in 2013 after capitalising on direct online sales. The post Is now the time to go direct to consumer?

Consumer 130

Consumer Management Customer Experience Shopping 130

Retail TouchPoints

JULY 17, 2024

Sarah LaFleur started the brand in 2013 to provide functional, comfortable yet stylish workwear for the modern woman. Identifying New Messaging Opportunities Armed with an expanded product set, M.M.LaFleur also has had to evolve its marketing positioning and approach to focus on the holistic needs and lifestyles of its consumers.

Marketing 278

Marketing Consumer Planning Customer Experience 278

Inside Retail

NOVEMBER 11, 2021

We are witnessing rapid growth in direct-to-consumer (D2C) sales by brands. Prominent examples include PepsiCo, which has launched two direct-to-consumer websites selling pantry staples and snacks, and Heinz, which now sells bundles of products from its “Heinz to Home” websites in several countries including Australia.

Consumer 130

Consumer Fulfillment Shipping Location 130

Retail TouchPoints

OCTOBER 6, 2021

The ecommerce marketplace accelerator, founded in 2013 , has more than 900 employees and clients including Panasonic , Pandora , Black Diamond , Skullcandy , KONG and Sorel. Pattern has received $225 million as a minority investment from Knox Lane.

Fulfillment 203

Fulfillment Management Consumer Marketing 203

Inside Retail

JUNE 11, 2024

Declan Ee: When we started in October 2013, there were four of us in a tiny, 84sqm basement, trying to build a global luxury brand. The first is what happened to consumer behaviour. The definition of home changed during Covid – suddenly, consumers had no choice but to buy online. How did you capitalise on that?

Fulfillment 263

Fulfillment Management Marketing Consumer 263

Retail TouchPoints

OCTOBER 13, 2020

Today’s consumer is more educated than ever — and although they’re savvy about comparing prices and hunting down the best deal, that’s not the only reason they’re “window shopping.”. Whether they’re buying in-store or through an ecommerce platform, consumers will take the time to find brands that align with their personal values.

Beauty and Health 279

Beauty and Health Shipping Consumer Target Market 279

Retail TouchPoints

JUNE 13, 2024

PayPal acquired Venmo in 2013 and then was spun off from Ebay into its own company in 2015, so today’s announcement represents a real full-circle moment for the marketplace. It’s worth noting that PayPal started as an offshoot of Ebay, to facilitate easier payments on what was, 20 years ago, one of the first digital marketplaces.

Merchant Services 280

Merchant Services Payment Services Checkout Marketing 280

Inside Retail

APRIL 29, 2021

He highlighted the importance of having a local trusted partner on the ground to ensure that the brand is relevant and translated appropriately for the Chinese consumer. We mean something quite different to the US consumer than what we do to the Australian consumer. In the US, we are very strong in body care.

Consumer 238

Consumer Marketing Management ATS 238

Inside Retail

MAY 15, 2024

Consumers as collectors Hoang, now a seasoned designer, brings over a decade of industry knowledge to her collection and the approach is surprisingly more analytical than inspirational. This is the first year since the brand’s launch in 2013 that it is introducing denim into a collection. If I do it, I want to do it right.”

Fashion 277

Fashion Marketing Consumer ATS 277

Retail TouchPoints

AUGUST 8, 2024

Whether you are a business-to-business (B2B) or business-to-consumer (B2C) company, connecting with your customers beyond your store and/or website is an invaluable opportunity for creating one-to-one engagement and bringing your brand to life. 3 Benefits per Message: Explain each supporting message with benefits to the consumer.

Marketing 276

Marketing Consumer Shopping ATS 276

Retail TouchPoints

JANUARY 3, 2022

Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated. Industry studies report nearly 90% of consumers are less likely to return to a website after a poor user experience. The Solution: On-Device Authentication. Customers want a world without passwords.

Merchant Services 279

Merchant Services Shopping Customer Experience Accounting 279

Inside Retail

MAY 16, 2024

When Modibodi founder Kristy Chong launched the brand in 2013, the period underwear category was in its infancy and many people still considered periods and bladder leaks to be taboo topics. Australian period underwear brand Modibodi has always taken a bold approach to advertising. It’s not just a new advertising approach.

Apparel 264

Apparel Fashion Advertising Supermarket 264

Inside Retail

MAY 14, 2024

Direct-to-consumer (DTC) brands typically carry up to 33 per cent of their inventory as deadstock, while wholesalers cannot carry the same amount before it becomes unviable due to lower margins. In 2013, Covington immersed herself in the US business, before bringing the model to Australia in 2015.

Wholesale 304

Wholesale Management Consumer Department Stores 304

Retail TouchPoints

SEPTEMBER 29, 2022

“Essity is now becoming the global market leader in leakproof apparel, which is an important step towards our goal of being the world’s fastest-growing company in intimate hygiene, providing increased wellbeing for customers and consumers,” said Magnus Groth, President and CEO of Essity in a July statement.

Apparel 182

Apparel Finance Advertising Consumer 182

Retail TouchPoints

DECEMBER 12, 2022

Many traditional retailers spent years trying to fight Amazon’s dominance, including Staples, which went so far as to remove Amazon lockers from its stores and offer a price-match guarantee back in 2013.

Returns 205

Returns Location Consumer Shopping 205