Retail TouchPoints

SEPTEMBER 20, 2024

The findings indicate that these platforms engage in “vast surveillance of consumers in order to monetize their personal information while failing to adequately protect users online, especially children and teens.” Not surprisingly the report found that the nine companies in question collected and could indefinitely retain troves of data.

Consumer 242

Consumer Accounting Advertising Social Commerce 242

Retail TouchPoints

JUNE 20, 2023

where he served as President and CEO since 2013. Throughout his career, he has demonstrated an outstanding ability to enhance design capabilities, delight consumers, and accelerate revenue growth and margin expansion. Interim President and CEO Benno Dorer, who has served in this role since December 2022, will remain a VF Board member.

Marketing 237

Marketing Management Consumer ATS 237

Retail TouchPoints

JULY 25, 2024

By integrating points and badges for various activities, Sephora employs a simple and effective tactic that appeals to consumers across all levels of tech-savviness. But if your consumers are less interested in crossing that bridge, then lower-lift tactics like spinning a discount wheel might resonate better.

Merchant Services 241

Merchant Services Consumer Accounting Promotions 241

Retail TouchPoints

FEBRUARY 16, 2021

However, there’s a huge opportunity right now for CPG brands and grocery retailers that want to win the digital basket and the digital consumer, which is being able to reach consumers in environments other than the retailer site. In fact, 63% of searches that happen online start on Amazon.com.

Advertising 293

Advertising Checkout Consumer Marketing 293

Inside Retail

APRIL 7, 2022

Of all the habits consumers have established in the past two years, some are more likely to stick than others and the uptick in online shopping is certainly one of them. Founded in 2010, the brand opened its first store in 2013 after capitalising on direct online sales. The post Is now the time to go direct to consumer?

Consumer 130

Consumer Management Customer Experience Shopping 130

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

Payment Services 299

Payment Services Consumer Customer Experience Accounting 299

Inside Retail

NOVEMBER 11, 2021

We are witnessing rapid growth in direct-to-consumer (D2C) sales by brands. Prominent examples include PepsiCo, which has launched two direct-to-consumer websites selling pantry staples and snacks, and Heinz, which now sells bundles of products from its “Heinz to Home” websites in several countries including Australia.

Consumer 130

Consumer Fulfillment Shipping Location 130

Retail TouchPoints

DECEMBER 7, 2021

Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022. Prior to his new role in the International division, Fan, who joined Alibaba in 2013, was President of Taobao and Tmall , two of Alibaba’s most successful consumer marketplaces.

Wholesale 225

Wholesale Consumer Marketing Planning 225

Retail TouchPoints

JANUARY 18, 2022

In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. For retailers, the challenge isn’t getting consumers to enroll in loyalty programs, but keeping them enrolled and engaged after the holidays are over. . It’s no longer just a nice-to-have — it’s an expectation for consumers.

Customer Retention 267

Customer Retention Shipping Point of Sale Consumer 267

Retail TouchPoints

JULY 5, 2022

The reductions may be in response to reduced consumer spending. In March, year-over-year ecommerce sales actually declined for the first time since 2013. However, we continue to face a variety of cost pressures in our consumer business.”. year-over-year. Mastercard’s May 2022 SpendingPulse report found that ecommerce grew 2.2%

Fulfillment 264

Fulfillment Planning Customer Experience Consumer 264

Inside Retail

JUNE 11, 2024

Declan Ee: When we started in October 2013, there were four of us in a tiny, 84sqm basement, trying to build a global luxury brand. The first is what happened to consumer behaviour. The definition of home changed during Covid – suddenly, consumers had no choice but to buy online. How did you capitalise on that?

Fulfillment 263

Fulfillment Management Marketing Consumer 263

Inside Retail

APRIL 29, 2021

He highlighted the importance of having a local trusted partner on the ground to ensure that the brand is relevant and translated appropriately for the Chinese consumer. We mean something quite different to the US consumer than what we do to the Australian consumer. In the US, we are very strong in body care.

Consumer 238

Consumer Marketing Management ATS 238

Inside Retail

MAY 15, 2024

Consumers as collectors Hoang, now a seasoned designer, brings over a decade of industry knowledge to her collection and the approach is surprisingly more analytical than inspirational. This is the first year since the brand’s launch in 2013 that it is introducing denim into a collection. If I do it, I want to do it right.”

Fashion 277

Fashion Marketing Consumer ATS 277

Retail TouchPoints

FEBRUARY 4, 2022

Today’s consumer exhibits little patience with retailers that don’t understand them on a deep, personal level. This combination of data-driven insights and human intuition enables organizations to “think differently about the trillions of messages that we receive as consumers every month,” she added. “We

Retail Marketing 285

Retail Marketing Marketing Promotions Consumer 285

Retail TouchPoints

JULY 12, 2022

In 2013, prior to his appointment as CEO, Vasos served as COO. Other major strategic developments during Vasos’ tenure included a launch into the self-distribution of frozen and refrigerated goods with DG Fresh and the of the pOpshelf retail concept targeted to a more upscale consumer.

Promotions 240

Promotions Store Operations Planning Management 240

Retail TouchPoints

NOVEMBER 8, 2022

But the truth is that we live in an increasingly “instant gratification hustle culture,” where consumers know precisely what they want and have high expectations. Using AI for search, merchandising and personalization is necessary to deliver a great customer experience and provide consumers with what they want.

Returns 275

Returns Markdowns Inventory Management Customer Experience 275

Inside Retail

MAY 16, 2024

When Modibodi founder Kristy Chong launched the brand in 2013, the period underwear category was in its infancy and many people still considered periods and bladder leaks to be taboo topics. Australian period underwear brand Modibodi has always taken a bold approach to advertising. It’s not just a new advertising approach.

Apparel 264

Apparel Fashion Advertising Supermarket 264

Inside Retail

MAY 14, 2024

Direct-to-consumer (DTC) brands typically carry up to 33 per cent of their inventory as deadstock, while wholesalers cannot carry the same amount before it becomes unviable due to lower margins. In 2013, Covington immersed herself in the US business, before bringing the model to Australia in 2015.

Wholesale 304

Wholesale Management Consumer Department Stores 304

Retail TouchPoints

SEPTEMBER 29, 2022

“Essity is now becoming the global market leader in leakproof apparel, which is an important step towards our goal of being the world’s fastest-growing company in intimate hygiene, providing increased wellbeing for customers and consumers,” said Magnus Groth, President and CEO of Essity in a July statement.

Apparel 176

Apparel Finance Advertising Consumer 176

Retail TouchPoints

JANUARY 3, 2022

Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated. Industry studies report nearly 90% of consumers are less likely to return to a website after a poor user experience. The Solution: On-Device Authentication. Customers want a world without passwords.

Merchant Services 263

Merchant Services Shopping Customer Experience Accounting 263

Retail TouchPoints

APRIL 16, 2021

“In 2013, I launched Beautycounter with the simple mission to get safer products into the hands of everyone,” said Gregg Renfrew, Founder and CEO of Beautycounter in a statement. in targeted industries, including consumer, media and retail. Equity capital for the investment came from Carlyle Partners VII, an $18.5

Consumer 189

Consumer ATS 189

Small Biz Trends

JUNE 14, 2022

Sriracha Shortage Upsetting Businesses and Consumers. The American Sriracha sauce was first created in 1980 by Chinese immigrant David Tran, who appeared in a 2013 documentary about the beloved sauce. This article, " Sriracha Shortage Upsetting Businesses and Consumers " was first published on Small Business Trends.

Consumer 105

Consumer Fulfillment 105

Inside Retail

SEPTEMBER 15, 2024

Not only is it against free and fair competition but also against the interest of consumers,” CCI’s additional director general G.V. per cent in 2013. The inclusion of smartphone makers like Samsung and Xiaomi in the case could increase their legal and compliance headaches. “Exclusivity in business is anathema.

Marketing 264

Marketing Retail Marketing Consumer Shopping 264

Retail TouchPoints

JULY 17, 2024

Sarah LaFleur started the brand in 2013 to provide functional, comfortable yet stylish workwear for the modern woman. Identifying New Messaging Opportunities Armed with an expanded product set, M.M.LaFleur also has had to evolve its marketing positioning and approach to focus on the holistic needs and lifestyles of its consumers.

Marketing 234

Marketing Consumer Planning Customer Experience 234

Inside Retail

JANUARY 10, 2023

According to a statement provided to Inside Retail by The Iconic, an internal review of the company’s payroll systems identified underpayments and overpayments of casual employees – with 814 current and former employees impacted between 2013-2020. Transitory and short-lived.

Payment Services 246

Payment Services Consumer Management Fashion 246

Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Founded in 2012, lingerie label Neiwai (meaning ‘inside and outside’) is another direct-to-consumer label that began online.

Consumer 130

Consumer Beauty and Health Fashion Accounting 130

Retail TouchPoints

OCTOBER 6, 2021

The ecommerce marketplace accelerator, founded in 2013 , has more than 900 employees and clients including Panasonic , Pandora , Black Diamond , Skullcandy , KONG and Sorel. Pattern has received $225 million as a minority investment from Knox Lane.

Fulfillment 171

Fulfillment Management Consumer Marketing 171

Retail TouchPoints

DECEMBER 9, 2022

He also has held top positions at Clorox, including COO from January 2013 through November 2014 and as CEO from November 2014 to September 2020. VF has iconic brands in attractive growth categories, deep relationships with consumers and customers, and significant competitive advantages as a portfolio company,” said Dorer in a statement. “I

Consumer 157

Consumer Marketing ATS 157

Retail TouchPoints

JUNE 26, 2024

As Rick takes on full oversight of merchandising, Christina will be dedicated to keeping our strategy consumer-centric, differentiated and future-focused. Gomez joined Target in 2013 and was named to the leadership team in 2017. Hennington will continue to report to Cornell.

Accessories 210

Accessories Apparel Advertising Marketing 210

Inside Retail

APRIL 4, 2024

“Following the proposed merger, for suppliers who may not have the ability to divert supply through other channels (ie, through other grocery retailers, export, wholesale, foodservices and direct-to-retail consumers) this would reduce their major customers by one, and the merged entity would account for more of a suppliers’ total business.

Wholesale 231

Wholesale Consumer Accounting Marketing 231

Retail TouchPoints

JUNE 13, 2022

Back in 2013, Jeff Bezos proclaimed his plans to begin delivering packages by drone on a 60 Minutes interview. In the nine years since Bezos first made what sounded like a fantastical (if somewhat terrifying) declaration — that drones were the future of ecommerce fulfillment — other retailers (and consumers) have come around to the concept.

Fulfillment 239

Fulfillment Returns Location Planning 239

Inside Retail

MAY 19, 2024

It sells both direct-to-consumer through a mix of online and stand-alone stores and via retail partners, including department stores and pharmacies. Réthoré attributes Asian consumers’ affinity for Jurlique to its core range of rose-based products. There are so many messages…we need to have the most impactful one in front of consumers.”

Customer Retention 264

Customer Retention Department Stores Consumer Marketing 264

Inside Retail

SEPTEMBER 11, 2022

The consumer decides. When brands reorientate their thinking to be consumer-centric, as opposed to being led by product or innovation, they unlock how their brand can be relevant to the people that pay. Then she finds a way to give it to them at full throttle – pure Beyoncé. That’s what Beyoncé has done better than most.”.

Drop-Shipping 246

Drop-Shipping Shipping Promotions Consumer 246

Retail TouchPoints

JULY 24, 2024

Today, nearly two-thirds of adult consumers globally use digital payments, and by 2027, digital revenue is predicted to exceed $14.9 Effective fraud prevention safeguards both the consumer and the retailer’s financial assets and enhances the customer journey with interactions that are safe and secure, ultimately deepening trust in the brand.

Customer Experience 218

Customer Experience Merchant Services Payment Services Consumer 218

Retail TouchPoints

NOVEMBER 7, 2022

Kara Trousdale was the woman to know during the pandemic — she managed the consumables supply chain business at Amazon at the height of COVID, meaning she had the keys to the kingdom when it came to paper towels, toilet paper, hand sanitizer and all those humble essentials that were in such short supply.

Beauty and Health 261

Beauty and Health Consumer Planning Marketing 261

Retail TouchPoints

OCTOBER 21, 2022

taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity. Leonhard: The interesting thing about PayPal and Venmo is that the overlap of our consumer bases is not one-to-one. And with 50% of global spending in the U.S.

Merchant Services 299

Merchant Services Payment Services Checkout Finance 299

Retail TouchPoints

APRIL 20, 2021

Prior to joining BJ’s, Eddy served multinational manufacturing, technology, retail and consumer products companies as a member of the audit and business advisory practice of PwC. From 2013 to 2017, he also chaired the Financial Executives Council of the National Retail Federation.

Wholesale 169

Wholesale Promotions Planning Marketing 169