Retail TouchPoints

FEBRUARY 20, 2025

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done online. Act Two is digitizing the in-store experience with services like Caper [smart carts] and FoodStorm [order management]. Instacart executives celebrate the company’s IPO on Sept. Image courtesy Instacart.)

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

JUNE 13, 2025

From yo-yoing new tariffs to supply chain instability to shifting consumer preferences, market turbulence is hitting retail hard. Cutting-edge retail tools like automated inventory management are enabling retailers to more accurately forecast demand to avoid overstocking and waste. As IPC ’s president and CEO, Dr. John W.

Promotions 147

Promotions Inventory Management Apparel Consumer 147

365 Retail

APRIL 17, 2025

This digitally native generation, born between 1997 and 2012, is remaking the retail experience with their expectation of tailored experiences, instant gratification, and socially responsible brand interaction. The marriage of behavioural psychology and marketing makes the study of loyalty programs a fertile ground.

Marketing 52

Marketing Customer Retention Promotions Consumer 52

Retail Gazette

DECEMBER 30, 2024

At its peak, it was the clear greetings card market leader with over 1,000 stores and a presence in almost every major British town, but a n influx of internet rivals alongside the growing popularity of Card Factorys value offer resulted in the retailer losing its grip on the industry. Its Birthdays business was not included in the sale. .”

Planning 52

Planning Supermarket Shopping Management 52

Retail Gazette

MARCH 27, 2025

Since its inception in 2012, Gymshark has redefined the gymwear industry, rapidly evolving from a startup to a global fitness powerhouse with an unwavering focus on community and innovation. Thats how we look to evolve in terms of going into markets rather than sporadic openings, which, to me, makes no sense. Lets get that working.

Location 110

Location Shopping Wholesale Marketing 110

VMS

JULY 10, 2025

Wan Kim, who bought Smoothie King in 2012, remains majority shareholder; his company said it plans to use the funds to accelerate growth, innovation and market leadership. In a similar vein, Main Post Managing Partner Jeff Mills said “this investment is more than capital — it’s a powerful alignment of vision and capability.”

Planning 90

Planning Management Consumer Marketing 90

Retail Prophet

APRIL 11, 2025

At the time it acquired The Bay, Baker boasted publicly that his sharp dealmaking had enabled him to capture more than $5 billion worth of real estate holdings for little more than 20 percent of its market value. NRDC acquired Lord & Taylor in 2006, before buying Hudsons Bay, and taking the combined entity public in 2012.

Payment Services 40

Payment Services Department Stores Fashion Management 40

Small Biz Trends

JULY 13, 2025

Characteristics of Gen Z Gen Z employees, generally born between 1997 and 2012, are tech-savvy and comfortable with digital communication. Work-life balance ranks high among their priorities, leading small businesses to adopt flexible scheduling and wellness programs as essential components of employee management.

Employee Engagement 103

Employee Engagement ATS Management Fulfillment 103

Small Biz Trends

JULY 8, 2025

Key Takeaways Diverse Cryptocurrency Types: Understand the key categories of cryptocurrency, namely Bitcoin, altcoins, stablecoins, utility tokens, security tokens, and non-fungible tokens (NFTs), each serving distinct purposes in the market. Bitcoin Bitcoin (BTC) stands as the first and largest cryptocurrency by market capitalization.

Payment Services 67

Payment Services Point of Sale Marketing Finance 67

Small Biz Trends

JUNE 13, 2025

Technological Advancements: Innovations in battery technology and autonomous driving have positioned Tesla at the forefront of the market, demonstrating the critical role of cutting-edge tech in consumer appeal. From the early days of the Roadster to the mass-market Model 3, Musk’s journey is a fascinating blend of ambition and risk-taking.

Marketing 67

Marketing Consumer Planning Promotions 67

Small Biz Trends

JULY 8, 2025

Key Takeaways Lucrative Business Opportunity: Junk removal franchises present a profitable entrepreneurial venture by tapping into a growing market prioritizing efficient and eco-friendly clutter-clearing services. This investment may cover franchise fees, equipment, and marketing expenses.

Marketing 80

Marketing Location Management Advertising 80

Small Biz Trends

JUNE 30, 2025

Key Takeaways Rapid Market Growth: The aging baby boomer population drives an increasing demand for senior care services, presenting lucrative franchise opportunities for entrepreneurs. By investing in a senior care franchise, you not only tap into a profitable market but also contribute positively to community welfare.

Marketing 80

Marketing Returns Planning Management 80

Retail TouchPoints

OCTOBER 20, 2022

Purple Innovation , the digitally native mattress brand, has hired Keira Krausz as its Chief Marketing Officer following the departure of Patrice Varni, who joined the company in June 2021 as Chief Marketing and Digital Officer. From 2013 to 2019, Krausz worked with Nutrisystem as the company’s EVP and Chief Marketing Officer.

Marketing 273

Marketing Management Planning ATS 273

Inside Retail

OCTOBER 13, 2022

SMS marketing is a staple in today’s direct-to-consumer toolkit, opening new opportunities for customer engagement, retention, and revenue growth. These Australian brands have told us exactly what prompted them to add SMS to their marketing strategy, along with which texting tactics have worked best for them so far. JSHealth Vitamins.

Marketing 278

Marketing Promotions Consumer Management 278

Retail TouchPoints

JULY 22, 2024

Ecommerce has undergone a remarkable transformation in recent years, and warehouses must consistently deliver a seamless, end-to-end consumer experience to remain competitive in this evolving market. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

Fulfillment 277

Fulfillment Management Shipping Supply Chain Management 277

Retail TouchPoints

JANUARY 5, 2023

The Home Depot has added three new tiers to its Pro Xtra loyalty program as it seeks to gain a larger share of the $450 billion home building professionals’ market. The retailer plans to announce additional benefits for the Member, Elite and VIP tiers throughout 2023.

Accounting 284

Accounting Planning Management Shopping 284

Retail TouchPoints

MARCH 14, 2024

The retailer already has opened similar pro-focused hubs across the country and expects to have 17 top pro markets equipped with new capabilities by the end of this year. Over the last several years, we have been investing to deliver a faster, more convenient, differentiated experience for our pros.

Fulfillment 263

Fulfillment Management Marketing Location 263

Retail TouchPoints

OCTOBER 30, 2023

“Many customers value local products and knowing the origin stories behind where and how their food is made,” said Loan Heilner, Senior Associate Category Manager at FreshDirect in a statement. “We

Management 263

Management Location Marketing ATS 263

Inside Retail

NOVEMBER 20, 2022

Founded in 2012 by CEO Tim Dunn, Bushbuck is a hunting and outdoor brand that uses a direct-to-consumer business model. The Australian market currently accounts for 16 per cent of its sales, and the company aims to grow that to 38 per cent by 2025. Since 2019, the business has grown revenue by 300 per cent, with $4.3

Outdoor 245

Outdoor Accounting Planning Marketing 245

Inside Retail

JULY 31, 2023

With this partnership, we can now confidently explore untapped markets, reach more customers around the world and continue to fulfil our company mission,” he said. Founded in 2012, Bondi Sands has grown to secure the number one spot in the self-tanning market. million in FY22.

Fulfillment 246

Fulfillment Marketing Management 246

Retail TouchPoints

JUNE 8, 2022

She previously served as CMO of The RealReal from 2012 to 2019 and owned Anica Boutique , a fashion and home store. Julian has served as CFO since 2021 and has over 30 years of financial management experience in both public and private companies. Levesque has served as President of The RealReal since 2021 and COO since 2019.

Fast Fashion 278

Fast Fashion Boutique Fashion Management 278

Retail TouchPoints

MARCH 28, 2024

. “We are looking forward to combining our differentiated assets and capabilities, including our extensive branch network, experienced sales team, robust trade credit offering and order management system, geared at serving the complex project purchase occasion, with The Home Depot’s competitive advantages.”

Fulfillment 263

Fulfillment Marketing Planning Management 263

Retail TouchPoints

JUNE 26, 2024

Cost of goods is increasing whereas consumer confidence is decreasing, so businesses need to rethink their marketing strategy and drive incremental gains. Marketing is rarely held accountable beyond the initial purchase and many advertisers are still optimising for revenue. But it’s something organisations often fail to optimise.

Advertising 264

Advertising Returns Marketing Accounting 264

Retail TouchPoints

AUGUST 17, 2023

Sustainable CPG brand Grove Collaborative is making some major leadership changes to follow through on its vision for future growth and market expansion. Landesberg will now serve as Grove Collaborative’s Executive Chairman of the Board, overseeing strategy, capital markets and corporate development among other key initiatives.

Advertising 245

Advertising Marketing Management Consumer 245

Inside Retail

JUNE 12, 2024

Lovisa’s announcement earlier this month that John Cheston will leave Smiggle to become its new CEO and managing director next June marks the latest departure of a senior leader from Premier Investments. US-based Herrero succeeded Shane Fallscheer, a co-founder and former managing director of Lovisa. million business to a $319.8

Department Stores 246

Department Stores Fashion Management Planning 246

Inside Retail

JANUARY 11, 2023

Beccari joined LVMH as executive vice president of marketing and communications for Louis Vuitton before being appointed as chairman and CEO of Fendi in 2012. The management reshuffle follows the latest appointment of Bernard Arnault’s eldest son Antoine Arnault as CEO of family holding company Christian Dior SE a month ago.

Fashion 245

Fashion Promotions Management Marketing 245

Retail TouchPoints

AUGUST 27, 2021

Prior to his tenure at Coach, Schulman was President of Bergdorf Goodman at Neiman Marcus Group from 2012 to 2017, where he also assumed responsibility for NMG International with the acquisition of MyTheresa.com in 2014. Over the course of career, Schulman also has held various roles at Jimmy Choo, Yves Saint Laurent and Gucci. “I

ATS 264

ATS Fashion Planning Management 264

Retail TouchPoints

JUNE 15, 2020

Garland previously served as EVP of Sales, Marketing & Solutions at 4R Systems. On behalf of the 4R board, we are pleased to select Mark Garland as our new President and CEO,” said Marshall Fisher, 4R board member and UPS Professor, Operations and Information Management Dept. Europe and Central and South America.

Management 179

Management Marketing ATS 179

Inside Retail

OCTOBER 24, 2024

At Big W we are all about more for less and one of the ways we do this is by delivering great value through our ranges,” Mitchell Armitt, senior category manager, Big W, told Inside Retail. Bigger impact Big W is Do You Even’s first major retail partnership and the decision was fuelled by a want to make the brand more accessible. “At

Department Stores 263

Department Stores Consumer Management ATS 263

Retail TouchPoints

JULY 18, 2024

So it’s no wonder that even amid a harsh macroeconomic environment, a recent IPA Bellwether report showed marketers plan to boost their events budget more than any other marketing category in 2024. But Gen Z (born 1997 to 2012) are the true digital natives.

Consumer 263

Consumer Marketing Planning Management 263

Retail TouchPoints

SEPTEMBER 5, 2023

They’re likely asking questions of their marketing and sales team concerning performance and outputs. Through it, training managers could launch new instructional content to more than 200,000 retail associates scattered across the U.S. Which means now is the time for retailers to reset and reevaluate. within minutes.

Customer Experience 260

Customer Experience Consumer Shopping Marketing 260

Retail TouchPoints

JANUARY 1, 2021

It is not secret that today’s retail environment has radically changed into a highly competitive and dynamic market. The pricing strategy forms an essential point in any company’s marketing plan, since this can make a quality product either a success or a failure. Dynamic Pricing to Maximize the Profits of Your Ecommerce Business.

Accounting 254

Accounting Marketing Planning Management 254

Inside Retail

JUNE 17, 2021

Stephen Jones, Somerdale International’s managing director, believes the deal will provide a further boost to sales. The business works closely with Mayers Fine Food, distributing through its supply chain to retail customers such as Woolworths, Coles and Costco, and in 2012 established a permanent office in Australia.

Consumer 242

Consumer Marketing Management ATS 242

Inside Retail

JULY 19, 2023

As part of the arrangement, Glow obtained 51 per cent ownership of Cargo Crew, with the brand retaining full management control. Its new partnership with Glow Capital Partners is set to further accelerate its growth into new markets. The partnership with Glow Capital is the next natural step for our business,” Rodgers said. “We

Planning 246

Planning Telecommunications Fashion Wholesale 246

Inside Retail

DECEMBER 20, 2022

How involved will Anchorage be in the management of David Jones going forward? When TPG bought Myer as a venture capitalist, they went out to the market, they talked growth, they expanded Myer considerably, […] they attracted lots of investors in that early window and then [they took] money out of the company,” he told Inside Retail.

Department Stores 246

Department Stores Supermarket Management Marketing 246

Retail TouchPoints

FEBRUARY 28, 2023

This approach, which we call Marketing in the Moment , is how retailers can transform an environment that seems inhospitable to brand and store loyalty into an opportunity to engage shoppers more effectively and increase their lifetime value. What is Marketing in the Moment? when that shopper prefers to receive content).

Promotions 289

Promotions Consumer Marketing Location 289

Inside Retail

FEBRUARY 20, 2025

Woolworths chief marketing officer Andrew Hicks has announced his departure after 16 years with the company. He joined Woolworths in 2008 as national marketing manager of Dan Murphy’s and became GM of marketing for Woolworths Liquor Group in 2012. He has been CMO of the group since 2019.

Supermarket 130

Supermarket Marketing Management ATS 130