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Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

Retail TouchPoints

While Stitch Fixs human-centered approach to AI hasnt changed since it was founded in 2011, the world around the company has changed dramatically. Funderburk and Zamansky shared how the company is doubling down on its human-centered AI approach to create a more customer-centric shopping experience and return the company to growth.

Returns 279
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Stitch Fix Moves Beyond Subscriptions with Hyper-Personalized Direct Shopping Experience

Retail TouchPoints

Online personal styling service Stitch Fix is continuing to expand beyond its core subscription fashion service into direct buying with the launch of Freestyle, a personalized shopping experience that allows anyone to buy items anytime without being a current subscriber. Because the experience — which is available now for U.S.

Shopping 254
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Revolve SVP’s playbook for going global and the importance of localisation

Inside Retail

The decision follows the success of a pop-up shop that Revolve and its sister site FWRD opened in the same location last December. KL: In 2011, Revolve expanded internationally, with Australia being a top 10 market for the brand. What we did was simple, we started using the US Postal Service to ship to customers globally.

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Making the Most of Store Visits Post-Pandemic

Retail TouchPoints

The pandemic challenged any retailer that “over-expanded” its physical footprint in previous years to right the ship and ensure its remaining stores were properly tailored to the target market. consumers have changed stores, brands or the way they shop. For example, McKinsey found that 73% of U.S.

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How online retailer Style Story is riding the K-beauty wave

Inside Retail

Style Story founder Lauren Lee discovered her love of Korean beauty products as an exchange student in 2011, which inspired her to launch her own e-commerce business back home in Brisbane, Australia. “On

Shipping 246
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B2B Marketplace Faire Accelerates the Digitization of an Underserved Market: Wholesale

Retail TouchPoints

Bringing Silicon Valley-Style Innovation to Wholesale In 2011, Rhodes was working for payments solution Square in Silicon Valley while running a side hustle as a wholesale distributor for New Zealand-based Blunt Umbrellas. “It Olive Et Al “shop” on Faire. I’m going to flood the market with an undercut of the same product.’

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How Aussie footwear brand Alias Mae stays on trend in a fast-moving market

Inside Retail

Tom Kirkhope founded the Australian fashion footwear brand Alias Mae in 2011. Drawing on his family background in footwear, and his own experience in the industry, having started working in Chinese footwear manufacturing in 2011, he launched Alias Mae as a wholesale business.

Marketing 178