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Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

Retail TouchPoints

While Stitch Fixs human-centered approach to AI hasnt changed since it was founded in 2011, the world around the company has changed dramatically. The customers Fix is shipped and they have three days to test out the items and select which ones they want to buy and which ones theyll return. explained Funderburk.

Returns 279
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Revolve SVP’s playbook for going global and the importance of localisation

Inside Retail

KL: In 2011, Revolve expanded internationally, with Australia being a top 10 market for the brand. In 2008 and 2009 we had a lot of customers from around the world knocking on our door wanting to purchase from us, however, we didn’t ship to [every] country. IR : When did Revolve go global? IR : And what did the data suggest?

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Is it Time for RFID to Shine?

Retail TouchPoints

In 2021, the average cost of an RFID tag was four cents , down 80% from 2011, according to McKinsey. We have to ship the correct units, so if I haven’t implemented RFID in a location, figuring out what is going out so I can correctly invoice my customers and doing cycle counts in the warehouses is a big, tedious thing.

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Stitch Fix Moves Beyond Subscriptions with Hyper-Personalized Direct Shopping Experience

Retail TouchPoints

While the company made its name with what was at the time (back in 2011) an innovative subscription service model — clients receive regularly scheduled boxes, a.k.a. Shipping, returns and exchanges are also free , with no minimum order requirement. Because the experience — which is available now for U.S.

Shopping 254
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Sales numbers show a return to the old normal

Retail Wire

A similar pattern is being seen with online order deliveries where UPS reported that package shipping volume was down 2.9 the first quarterly drop since 2011. Sales of products that skyrocketed early on during the novel coronavirus pandemic, including cleaning supplies and toilet paper, have returned to pre-pandemic levels.

Returns 130
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Resilience Training: Small Business Innovation During a Recession

Retail TouchPoints

And to avoid possible delivery delays, using more than one shipping carrier builds resilience as well and allows you to maintain more control over your ability to serve your customers. James Chin Moody is a Co-founder and CEO of Sendle , a company that delivers shipping that is good for the world by helping small businesses thrive.

Shipping 279
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‘An exciting way to test a new market’: More fashion brands turn to rental

Inside Retail

Fulfilment by GlamCorner now sees the platform handling the logistics of clothing rental on behalf of fashion brands, including warehousing, cleaning, shipping and returns, and giving brands their own rental stores, which they can embed in their e-commerce sites and promote to customers. The ‘Attenborough’ effect.

Fashion 246