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Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

Retail TouchPoints

While Stitch Fixs human-centered approach to AI hasnt changed since it was founded in 2011, the world around the company has changed dramatically. Stitch Fix Transformation: Making the Exchange More Two-Way Its a good model; in fact, when Stitch Fix first came on the scene in 2011 it felt revolutionary.

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FedEx Plans $1 Billion in Cuts as Demand Falls

Retail TouchPoints

FedEx is planning to cut an additional $1 billion in costs, citing weak demand that led to a disappointing profit for Q2 2023, which ended Nov. The reductions will add to cost-cutting measures announced in September to bring FedEx’s total fiscal savings plan for 2023 to $3.7 FedEx had expected revenue of $23.7

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7 Ways Service Providers can Motivate Customers with Digital Incentives

Retail TouchPoints

By building your promotional plans around digital incentives instead of discounts, youll end up with the win-win of better value for both you and your customers. Focusing on digital incentives that dont force customers to keep track of a physical gift card. Leif Baradoy is the CEO of Giftbit.

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HATCH is Reinventing Maternity Retail — and Now Plans to Bring 3 Legacy Brands Along for the Ride

Retail TouchPoints

I became pregnant in 2011 and saw that there was a white space in the maternity category,” said Goldman. “I Goldman plans on extending its reach to the three additional brands under HATCH Collective to help keep customers across all the banners connected.

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Rebecca Vallance appoints Peter Halkett as CEO

Inside Retail

Founded by Rebecca Vallance Gasan in London in 2011, the fashion brand is now available in boutiques and premium department stores in Europe, the US, and Australia. Prior to the new role, Halkett worked as CEO of Brandbank Group, Moochi, APG & Co, Kathmandu, Zintel, and Pacific Retail Group.

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Reports: Nike Cutting Ties With Six Retailers, Including DSW and Urban Outfitters

Retail TouchPoints

Nike has been steadily growing its own DTC channel over the past decade: in 2011, DTC generated $3 billion , representing 16% of gross sales; by 2020, those numbers soared to $12.4 The shoe brand is planning to expand its own brick-and-mortar footprint with 30 additional stores in the second half of 2021.

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Tom Ford opens its first Australian Beauty concept store

Inside Retail

Tom Ford opened its first store in Australia in Sydney in 2011, and it was acquired last year by beauty behemoth Estee Lauder in a US$2.8 The corporation planned to fund this deal using cash, debt, and $300 million in delayed payments to the sellers that will become due in July 2025.