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Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

Retail TouchPoints

While Stitch Fixs human-centered approach to AI hasnt changed since it was founded in 2011, the world around the company has changed dramatically. In mid-2024, under the leadership of new CEO Matt Baer, Stitch Fix launched a sweeping transformation strategy aimed at regaining its former standing as consumers go-to for personalized fashion.

Returns 279
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Hoka’s president Robin Green on intentional innovation with the launch of Bondi 9

Inside Retail

When to innovate and iterate product Hokas original Bondi came to market in 2011 and revolutionised the performance shoe industry with its balance of extremely lightweight materials paired with maximal cushioning. Innovation is entwined into Hokas DNA every new product launch is grounded in years of research, engineering and testing.

Marketing 245
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‘An exciting way to test a new market’: More fashion brands turn to rental

Inside Retail

Fulfilment by GlamCorner now sees the platform handling the logistics of clothing rental on behalf of fashion brands, including warehousing, cleaning, shipping and returns, and giving brands their own rental stores, which they can embed in their e-commerce sites and promote to customers. The ‘Attenborough’ effect.

Fashion 246
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Inditex Appoints Founders’ Daughter as Chair, Names New CEO

Retail TouchPoints

Marta Ortega Pérez has been named Chairwoman of Inditex Group — parent company of Zara , Pull&Bear and Massimo Dutti — and Óscar García Maceiras will replace Carlos Crespo as CEO, completing a “generational handover process” at the fashion conglomerate that began in 2011. She will assume her new role as Chairwoman on April 1, 2022.

Fashion 296
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Rebecca Vallance appoints Peter Halkett as CEO

Inside Retail

Founded by Rebecca Vallance Gasan in London in 2011, the fashion brand is now available in boutiques and premium department stores in Europe, the US, and Australia. Prior to the new role, Halkett worked as CEO of Brandbank Group, Moochi, APG & Co, Kathmandu, Zintel, and Pacific Retail Group.

Boutique 130
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Poshmark to exit Australia to focus on core markets

Inside Retail

Fashion marketplace Poshmark has announced the closure of its operations in Australia, India and the UK to focus on its North American business. Founded in 2011, Poshmark is a social commerce marketplace where users can buy and sell new and secondhand fashion, home goods, and electronics.

Marketing 263
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Tom Ford opens its first Australian Beauty concept store

Inside Retail

Estee Lauder’s beauty brand Tom Ford will open its first concept Australian Beauty Store at Chadstone – The Fashion Capital. Tom Ford opened its first store in Australia in Sydney in 2011, and it was acquired last year by beauty behemoth Estee Lauder in a US$2.8