Retail TouchPoints

JUNE 2, 2021

billion as it looks to extend its reach both in the apparel sector and with Gen Z consumers. Depop’s peer-to-peer marketplace for secondhand fashion is the 10 th -most-visited shopping site among Gen Z consumers in the U.S., Founded in 2011, the marketplace first launched in the UK and then expanded to the U.S. and Australia.

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Fast Fashion Apparel Fashion Consumer 290

Inside Retail

MARCH 17, 2025

This level of excitement is not uncommon for international F&B brands entering markets like Singapore and Hong Kong, where media hype and consumer curiosity often drive long lines. Founded in Los Angeles in 2011 by chef Alvin Cailan and his cousin Jeff Vales, the chain currently operates 12 locations globally.

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Marketing Customer Retention Location Returns 130

Inside Retail

JULY 16, 2023

RPG is an Australian retail franchise partner for global brands and since 2011 has worked with Nike to expand its footprint across Australia and New Zealand. Our consumers are fans, looking to enjoy our brands in categories like apparel and homewares.

Apparel 241

Apparel Consumer 241

Retail TouchPoints

MAY 13, 2022

Former CEO Andy Ruben, who occupied the position since founding the company in 2011, will continue to work with Trove as its Executive Chairman. Her career, spanning more than 20 years, includes general management, marketing and commercial responsibilities including global consumer goods, payments, ecommerce and digital marketing.

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Promotions Payment Services Management Marketing 278

Retail TouchPoints

JUNE 27, 2023

Previously, Lima-Guinehut served as Director of International Merchandising for Destination Maternity from 2011 until 2014 and held roles of increasing responsibility at Zara , Camuto Group , Ralph Lauren and Fifth & Pacific Companies (now known as Kate Spade & Co. ). “I’m

Wholesale 278

Wholesale Fashion Location Shopping 278

Retail TouchPoints

JULY 27, 2022

She joined Caleres as President in 2004 and by 2006 she became COO, before being named to the CEO and President roles in 2011. During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company.

Brand Management 277

Brand Management Fashion Management Consumer 277

Retail TouchPoints

JUNE 13, 2024

The RealReal makes a concerted effort to keep counterfeit luxury items off the market, removing approximately 5,000 fakes each month (a total of 250,000 since 2011). So what are these faux handbags doing in a RealReal retail store located on NYC’s Canal Street, a notorious knockoff hub?

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Fast Fashion Accessories Location Fashion 290

Retail TouchPoints

DECEMBER 21, 2022

consumers — discretionary spending confidence fell from 29% in 2021 to 24% in 2022, according to data from Deloitte. That’s the highest level we’ve recorded since 2011. “As we look to the second half of our fiscal year, we are accelerating our progress on cost actions, helping to offset continued global volume softness.”.

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Planning Management Consumer Fulfillment 289

Retail TouchPoints

MAY 5, 2022

Incoming CEO Harper has previously served as CEO of the plus-size retailer, from March 2011 until July 2016. Lisa brings tremendous direct-to-consumer experience to her new role at Torrid,” said Stefan Kaluzny, Chairman of Torrid’s Board of Directors in a statement.

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Apparel Accounting Management Consumer 263

Retail TouchPoints

APRIL 20, 2021

Eddy joined BJ’s in 2007 and assumed the role of EVP and CFO in 2011. Prior to joining BJ’s, Eddy served multinational manufacturing, technology, retail and consumer products companies as a member of the audit and business advisory practice of PwC. Laura Felice — currently SVP and Controller — has been appointed to replace Eddy as CFO.

Wholesale 241

Wholesale Promotions Planning Marketing 241

Retail TouchPoints

APRIL 14, 2021

As CEO, Spaulding will focus on driving the next phase of the company’s growth, including the ongoing development of new consumer shopping experiences, inventory management innovations and international expansion. Stitch Fix now boasts an annual revenue of $1.7 billion with close to 4 million clients across the U.S. and UK.

Inventory Management 240

Inventory Management Apparel Shopping Management 240

Inside Retail

DECEMBER 10, 2023

Bergh, who has served as president and CEO of Levi Strauss & Co since 2011, is reflecting on his legacy as he prepares to hand over the reins of the $6 billion global business to his successor Michelle Gass, the former CEO of American department store chain Kohl’s, who joined Levi’s earlier this year. “The It was pivotal,” he says.

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Consumer Marketing Department Stores Wholesale 245

Retail TouchPoints

SEPTEMBER 29, 2022

When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because it offered something that was almost impossible to find on the internet — transience. consumers think of it this way, highlighting a growing divide in how brands are using AR and what consumers would like from the technology.

Social Commerce 297

Social Commerce Consumer Shopping Returns 297

Inside Retail

APRIL 7, 2022

Of all the habits consumers have established in the past two years, some are more likely to stick than others and the uptick in online shopping is certainly one of them. Founded in 2011, the razor brand was sold to Unilever in 2016 for $1 billion. The post Is now the time to go direct to consumer? DTC darlings.

Consumer 130

Consumer Management Customer Experience Shopping 130

Inside Retail

NOVEMBER 6, 2023

per cent, the highest level since 2011, which mainstream media analysts calculate will add another $78 to monthly mortgage repayments on a typical $500,000, 25-year home loan. per cent compared to the September quarter last year, proving the 12 previous consecutive rate hikes have been more than effective at curbing consumer spending. .

Consumer 264

Consumer ATS 264

Inside Retail

JUNE 7, 2021

In the era of direct-to-consumer, social commerce, performance marketing and marketplace plays, you’d be forgiven for thinking that apps belong in 2011. However, according to Accenture’s 9th wave of Covid consumer research, two in three consumers continue to use brand apps for ordering.

Social Commerce 245

Social Commerce Consumer Promotions Customer Experience 245

Retail TouchPoints

DECEMBER 22, 2022

As a subscription-first brand, our mission is to deliver exceptional consumer experiences that help men and women take better care of their bodies so they can be their best selves,” said Ranil Wiratunga, Chief Digital Officer and Global GM of DTC at Dollar Shave Club in a statement. “As

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Promotions Consumer Customer Experience ATS 182

Retail TouchPoints

APRIL 9, 2024

But now consumers want intangible benefits, including tailored experiences. Up-and-coming Generation Z (born in the mid- to late-’90s through 2010) consumers are increasingly interested in personalized offers and non-monetary benefits. Some things to think through: What are the customers’ needs?

Merchant Services 264

Merchant Services Consumer Management Customer Experience 264

Inside Retail

JUNE 4, 2024

Fast forward to 2011, when entrepreneurial husband-wife duo Tony and Josephine Antoci acquired Erewhon, which had relocated to California, and set about creating a luxury food retail empire. Of course, Erewhon is not targeting consumers trying to reduce their weekly bills by shopping at value grocers.

Grocer 278

Grocer Consumer Fashion Marketing 278

Inside Retail

JUNE 15, 2021

The range which features gourmet cakes and pastries, artisan sourdough breads and brioche buns, as well as award-winning meats and premium ready-made meals, has been tailored to suit the needs of the “upperclass” consumer base in the area. Mortimer believes Coles will continue to grow both formats to cater to varying consumer needs. “On

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Supermarket Returns Location Consumer 225

Retail TouchPoints

JULY 21, 2021

Consumer shopping habits have shifted irreversibly towards ecommerce in the past two years. In the face of this product scarcity, the retailers that could fulfill consumer needs quickly were immediately rewarded. For many, every day has become a holiday as new packages arrive from their favorite online retailers.

Apparel 279

Apparel Sporting Goods Consumer Finance 279

Inside Retail

JUNE 21, 2024

Consumer confidence levels over the next 18 months will be crucial to the future of financially embroiled and not-so-financially embroiled businesses within the retail industry. In 2011, the company set its IPO price range between US$16 and $18 per share, and when the stock first traded on the NASDAQ in July 2011 it opened at US$24.97

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Store Layout Returns Fashion Marketing 278

Retail TouchPoints

SEPTEMBER 15, 2021

That doesn’t mean rude people ditching their physical shopping carts in the parking lot, but millions of consumers being lost in the online purchase funnel for a variety of reasons. Despite their work with creators across varying platforms, we’re still seeing an $18 billion chasm between retailers and consumers.

Marketing 263

Marketing Consumer Accounting Promotions 263

Retail TouchPoints

OCTOBER 20, 2021

However, there are some telling statistics and areas of opportunity — especially around consumer behavior — businesses can take advantage of to re-establish the balance of in-person and online sales. consumers have changed stores, brands or the way they shop. Instead, it’s the combination of physical location and consumer experience.

Sporting Goods 264

Sporting Goods Accounting Consumer Promotions 264

Retail TouchPoints

SEPTEMBER 21, 2021

While the company made its name with what was at the time (back in 2011) an innovative subscription service model — clients receive regularly scheduled boxes, a.k.a. The company believes that the direct buy concept gives it a competitive advantage by expanding Stitch Fix’s total addressable market.

Shopping 254

Shopping Fashion Accessories Shipping 254

Inside Retail

AUGUST 13, 2024

Founded in 2011 by Fitzpatrick’s sister, Kristy Withers, Incy Interiors quickly won over Australian parents seeking a stylish alternative to dated nursery furniture. SmartCompany has asked NSW Fair Trading and Consumer Affairs Victoria if they have received any formal complaints about Incy Interiors.

Fulfillment 279

Fulfillment Returns Consumer Shopping 279

Inside Retail

MAY 19, 2024

In some ways, this makes Réthoré the perfect CEO for Jurlique, which was acquired by the Japanese cosmetics company Pola Orbis Holdings in 2011 and has a strong presence in Asia. It sells both direct-to-consumer through a mix of online and stand-alone stores and via retail partners, including department stores and pharmacies.

Customer Retention 264

Customer Retention Department Stores Consumer Marketing 264

Retail TouchPoints

JULY 13, 2023

In 2021, the average cost of an RFID tag was four cents , down 80% from 2011, according to McKinsey. After all, consumers want to be able to get products whenever and however they want. As a result, IDTechEx expects 39.3 billion passive RFID tags to be sold in 2023, up from 33 billion in 2022.

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Drop-Shipping Fulfillment Shipping Wholesale 243

Inside Retail

DECEMBER 15, 2024

Cleo Davis-Urman: Coming from an editorial and fashion styling background in my early career, I first got started in the fashion retail industry when I entered Moda Operandi in 2011 and later on at Saks Fifth Avenue in 2015.

Fashion 130

Fashion Beauty and Health Wholesale Marketing 130

Inside Retail

APRIL 26, 2021

Australian online clothing rental company GlamCorner is adapting its offering as more brands look to launch their own branded rental service amidst major changes in consumer behaviour. This resonates with younger consumers in particular. There’s a huge opportunity for GlamCorner to be a part of that and help them do that.”.

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Fashion Marketing Fulfillment Fast Fashion 246

Retail TouchPoints

OCTOBER 26, 2023

grocery shoppers, 78% of consumers have experienced out-of-stock products in-store over the last 12 months, and 68% have experienced the same issue online. consumers would question their loyalty to a supermarket if out-of-stocks became a regular occurrence, the Retail Insight survey suggests. If not, then the opposite becomes true.

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Checkout Fulfillment Supermarket Consumer 263

Retail TouchPoints

OCTOBER 3, 2022

For example, if a lifestyle boutique is selling prepackaged beauty goods, it can expand into selling by-the-pump bulk soaps and lotions and refillable bottles to consumers looking for no-waste refills. That’s why rethinking operations and diversifying from beginning to end can set you up to quickly change course when you need to.

Shipping 279

Shipping Boutique Marketing Consumer 279

Retail TouchPoints

JANUARY 20, 2021

Census Bureau Quarterly Retail E-Commerce Sales data going all the way back to 2011, ecommerce sales as a percentage of total retail sales increases relatively linearly through the beginning of 2020. Mike Shapaker: What we saw in 2020 is COVID-19 accelerating existing trends, so the answer is a bit of both. If you look at U.S. In the U.S.,

Fulfillment 264

Fulfillment Customer Experience Consumer Shipping 264

Inside Retail

JULY 31, 2024

Global sales, according to data cited by Statista, peaked at just over 365 million in 2011, and subsequently declined for the next seven consecutive years, bottoming out at 260 million in 2018. Computers have a replacement cycle and we are now in the middle of one.

Fulfillment 258

Fulfillment Marketing Consumer ATS 258

Retail TouchPoints

JANUARY 27, 2021

When describing the essence of modern direct-to-consumer (DTC) brands, words like “digitally native,” “quirky,” “edgy” and “creative” are often used. Founded in 2011, MeUndies initially stood out with its bold, colorful and pop culture-infused prints as it acquired a loyal customer base through social media.

Consumer 295

Consumer Apparel Fulfillment Planning 295

Retail TouchPoints

NOVEMBER 24, 2020

Hobart brings more than 25 years of finance, consumer and retail experience to the role. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. Current Chairman and CEO Edward Stack will assume the role of Executive Chairman and continue as Chief Merchant.

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Promotions Sporting Goods Fulfillment Finance 165

Retail TouchPoints

AUGUST 14, 2024

Even understanding the calendar differences and how things needed to be approved were all new for us.” Then, during the height of COVID, Callahan began chatting with the Consumer Goods team and forged a licensing agreement that has evolved to include various collections and new product lines.

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Jewelry Accessories Consumer Wholesale 264