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7 Ways Service Providers can Motivate Customers with Digital Incentives

Retail TouchPoints

Supplement Existing Price Promotions Service providers can add a digital incentive to an existing discount promotion to get even more traction with customers. Reward Actions Both Before and After the Purchase Discounts tend to be a one-and-done proposition, effectively beginning and ending at checkout.

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Trove Promotes President to CEO as Founder Takes Executive Chairman Title

Retail TouchPoints

Former CEO Andy Ruben, who occupied the position since founding the company in 2011, will continue to work with Trove as its Executive Chairman. She also spent nearly 15 years at L’Oréal , where she served as Managing Director for the UK and Ireland, a role that saw her lead the organization’s digital transformation.

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DICK’S Promotes New CEO as Retailer Reports Strong Q3 Results

Retail TouchPoints

DICK’S Sporting Goods has promoted President Lauren Hobart to the roles of President and CEO, as of Feb. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017.

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Target Names First Chief Growth Officer, Announces Series of C-Level Promotions

Retail TouchPoints

Target has made a number of changes across its executive leadership team, including the promotion of Christina Hennington to the newly established role of EVP and Chief Growth Officer. At the core of Target’s success is the most talented team in retail,” said Brian Cornell, Chairman and CEO of Target in a statement.

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Etsy Moves Executive Following Depop CEO Resignation

Retail TouchPoints

Etsy has appointed its Chief Product Officer Kruti Patel Goyal as Depop CEO following the resignation of Maria Raga from the leadership role at the fashion resale marketplace. Prior to joining Etsy, Patel Goyal focused on strategy and business development at Viacom and (RED). The appointment will be effective Sept. billion acquisition.

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Bark Lays Off 12% of Workforce, Seeks $12 Million in Annual Cost Savings

Retail TouchPoints

“The third quarter highlighted the significant progress we have made executing against the strategic initiatives that we laid out at the beginning of the fiscal year,” said Matt Meeker, Co-founder and CEO of Bark in a statement. We were also very encouraged by the recent growth of our food and dental product lines.

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How Poshmark’s In-Person Events Drive Livestreaming Results

Retail TouchPoints

The company sold out its most recent iteration in Nashville, hosting more than 600 attendees, and adding another successful gathering to its roster of more than 4,800 in-person events since its founding in 2011. Hackathon sessions hosted by Poshmarks product team also gave attendees a behind-the-scenes look at products in development.

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