Retail TouchPoints

FEBRUARY 1, 2022

Founded in 2011 in Seattle, Rover has connected pet owners to millions of service bookings and features the Rover Guarantee, 24/7 support, vet consultations and GPS walk mapping. Most recently, the retailer announced plans to set up shop-in-shops at Lowe’s stores, with plans to expand to a total of 15 locations by March 2022.

Social Commerce 213

Social Commerce Planning Shopping Location 213

Retail TouchPoints

AUGUST 12, 2022

Sears Holdings and its creditors have reached a $175 million settlement agreement with former CEO Eddie Lampert and other investors that will clear the way for the retailer to execute its long-delayed bankruptcy plan. Lampert exited the CEO role when Sears entered bankruptcy in October 2018 and stepped down as Chairman in February 2019.

Planning 184

Planning ATS Store Operations 184

Inside Retail

JUNE 21, 2024

Recently publicly listed Bapcor, which owns the Autobarn, Autopro, Burson and Midas chains, received an unsolicited indicative offer to buy out by private equity firm Bain Capital at $5.40 This week Guzman Y Gomez shares debuted on the ASX at $30, which represents a 36 per cent gain from its IPO.

Store Layout 278

Store Layout Returns Fashion Marketing 278

Retail TouchPoints

JULY 27, 2022

Caleres has revealed its executive succession plan after CEO Diane Sullivan announced her retirement, effective Jan. She joined Caleres as President in 2004 and by 2006 she became COO, before being named to the CEO and President roles in 2011. 15, 2023, with Jay Schmidt taking the reins as the top executive.

Brand Management 228

Brand Management Fashion Management Consumer 228

Inside Retail

JUNE 15, 2023

Located at Highpoint shopping centre in Melbourne’s western suburbs, Foodle offers a combination of grocery shopping, dining, and take-home options. Loh, known for successful Australian restaurant chains including Sushi Jiro, Old Beijing, and Dragon Hotpot, plans to expand the Foodle concept in the coming months.

Location 240

Location Shopping Planning Marketing 240

Retail TouchPoints

APRIL 11, 2024

At launch, routes will serve the New York City metro area via Westchester County Airport (HPN), with flights to the Los Angeles area via Van Nuys (VNY) and London via Stansted Airport (STN). Premium flights for dogs and their humans are now available for booking, with the first flights taking off from New York on May 23, 2024.

Planning 207

Planning ATS Customer Experience Marketing 207

365 Retail

OCTOBER 16, 2023

Søstrene Grene , the esteemed Danish homewares and hobby brand, has unveiled plans to open a flagship store in Central London. Founded in 1973 by the Grene family, the brand’s legacy is now carried forward by Mikkel Grene, who took over as CEO and co-owner in 2011.

Planning 109

Planning Store Layout Location Management 109

Inside Retail

JUNE 3, 2021

There are also plans to introduce investor perks such as free shipping and discounted pricing on beer. And if they’re searching for beer or craft beer we’re generally coming up at the top. The funds raised through Birchal will be used to improve the website, logistics and marketing.

Consumer 231

Consumer Shipping Accounting Marketing 231

Retail TouchPoints

JULY 13, 2023

“The biggest advantage that comes with [supply chain visibility] is knowing where you have stability in your supply chain,” said Balika Sonthalia, Senior Partner and Head of the Strategic Operations Practice for the Americas at Kearney in an interview with Retail TouchPoints. As a result, IDTechEx expects 39.3

Drop-Shipping 190

Drop-Shipping Fulfillment Shipping Wholesale 190

Retail TouchPoints

SEPTEMBER 18, 2024

Whether a concept is intended as a single unique flagship location or to be replicated across diverse venues regionally or nationally, the challenge for the rollout is all in the planning and design. This will help re-create the concept in new locations with ease, at what is likely a significantly reduced cost overall.

Marketing 199

Marketing Location Fashion Planning 199

Retail Focus

SEPTEMBER 16, 2021

ITV and EE today announce a new product placement partnership, with plans unveiled for EE’s latest store opening on one of the most famous streets in the UK, Coronation Street. So, it’s with great pleasure that we announce our latest store opening, this time at the heart of one of the most iconic communities on TV – Coronation Street.”

Returns 130

Returns Customer Experience Management Shopping 130

Retail TouchPoints

FEBRUARY 16, 2021

At the core of Target’s success is the most talented team in retail,” said Brian Cornell, Chairman and CEO of Target in a statement. After 15 years with the company, Stephanie Lundquist, Target’s former president of food and beverage, announced her plans to depart the organization earlier this year.

Promotions 167

Promotions Marketing Planning Management 167

Retail TouchPoints

OCTOBER 20, 2021

Just look at the ‘digital first’ brands such as Alibaba , Amazon , Apple , and Google that are investing more in physical retail. Take Petco’s recent livestream fashion show — a shoppable, social media-driven experience that allowed consumers to view, share and shop products all at once.

Sporting Goods 248

Sporting Goods Accounting Promotions Consumer 248

Inside Retail

APRIL 3, 2024

Tom Kirkhope founded the Australian fashion footwear brand Alias Mae in 2011. Drawing on his family background in footwear, and his own experience in the industry, having started working in Chinese footwear manufacturing in 2011, he launched Alias Mae as a wholesale business. IR: Customer experience is crucial in the retail industry.

Marketing 178

Marketing Wholesale Boutique Management 178

Inside Retail

APRIL 14, 2021

The company also plans to improve waste handling and reduction in water consumption will further reduce its operational impact on the environment. “No Google and Apple, which came first and second respectively when the survey began in 2011, were notably absent from this year’s top 10.

Consumer 231

Consumer Management Marketing Planning 231

Retail TouchPoints

OCTOBER 3, 2022

Their business is their baby, and they’ve poured their blood, sweat and tears into big-picture plans while eagerly embracing the day-to-day work. This article will take a look at the steps small business owners can take to fortify their businesses for the future as well as identify new opportunities to stay ahead of the curve.

Shipping 255

Shipping Boutique Marketing Consumer 255

Dezeen

FEBRUARY 17, 2024

The inaugural Kith Women Flagship in Soho opened last December at 644 Broadway, the same historic landmark building where the brand debuted its Manhattan retail offering in 2011.

Accessories 109

Accessories Apparel Location Shopping 109

Retail TouchPoints

NOVEMBER 30, 2022

Pop-up shops extend the concept even further because they have the ability to generate all three of these characteristics at a fraction of the cost of a permanent store. At the same time, the experiences of retailers like Word Up Bookstore show how pop-ups can prove valuable for startup businesses. Understand your expenses.

Location 241

Location Marketing Customer Experience Shopping 241

Retail TouchPoints

SEPTEMBER 29, 2022

When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because it offered something that was almost impossible to find on the internet — transience. Now, AR is playing a central role in the platform’s commerce ambitions at the same time that the tech is becoming more ubiquitous and useful. .

Social Commerce 224

Social Commerce Consumer Shopping Returns 224

Small Biz Trends

JUNE 4, 2022

Business that missed payments between March 24, 2020, and August 19, 2021 may be eligible for this relief funding, which is covered through federal American Rescue Plan Act dollars. All programs are funded through the American Rescue Plan act and offer awards of up to $50,000. Image: Depositphotos.

Payment Services 138

Payment Services Technical Support Planning Marketing 138

Inside Retail

MAY 16, 2024

Inside Retail spoke to the designer behind the brand, Rebecca Vallance-Gasan, about starting her day at 4 am, a must for someone running a global fashion empire. The plan is to reach 20 stores globally within the next few years, with a focus on strategic growth across both the direct-to-consumer business and international wholesale.

Fashion 147

Fashion Boutique Wholesale Finance 147

Inside Retail

AUGUST 2, 2023

At a time when premium furniture options were usually reserved for Boomers and their big wallets, everyone is feeling the cost of living crunch and these struggles extend beyond the bedroom,” Koala’s chief commercial officer Rory Costello said in a press release announcing the competition. The reception has been really positive.

Payment Services 234

Payment Services Promotions Marketing ATS 234

365 Retail

SEPTEMBER 27, 2023

Established in 2011 by Ashley Hainsworth following an initial £400 investment, the idea was born from a university project before becoming a fully-fledged business. The move is a significant part of our business growth plan. We’re currently based in Heckmondwike and Mirfield and were keen to keep our operations nearby.

Customer Retention 109

Customer Retention Shipping Planning Marketing 109

Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey? Keep visiting this hub to get the latest and greatest content related to the show!

Social Commerce 199

Social Commerce Loss Prevention Customer Experience Customer Retention 199

Inside Retail

SEPTEMBER 10, 2023

The deal marks Creador’s 50th investment since its establishment in 2011. The brand’s pet care segment grew at a 27 per cent CAGR in the past three years. The story so far The pet food industry in Singapore was valued at US$130.90 We plan to do the same in Singapore. COPE invested in PWI in 2021.

Planning 130

Planning Point of Sale Fulfillment Marketing 130

Inside Retail

AUGUST 27, 2024

The merger proposal announced in June “continues to progress,” according to Wirth and is no doubt now factored into ongoing strategic business reviews at both Myer and Premier on their future direction and growth drivers. However, Myer’s track record with other retail businesses has had mixed success at best.

Department Stores 147

Department Stores Apparel Specialty Retailers Fashion 147

Inside Retail

JUNE 19, 2024

Richemont’s spokesperson told the Financial Times the move was made in the context of a global YNAP plan to focus “investments and resources on its core and more profitable geographies.” At that time, some 950 of them were distributed through YNAP in China. The online platform is expected to cease operations from March next year.

Payment Services 147

Payment Services Fashion Marketing Consumer 147

Nvidia

MAY 27, 2021

Perlmutter , officially dedicated today at the National Energy Research Scientific Computing Center (NERSC), is a supercomputer that will deliver nearly four exaflops of AI performance for more than 7,000 researchers. It will help piece together a 3D map of the universe, probe subatomic interactions for green energy sources and much more.

Planning 144

Planning ATS 144

Inside Retail

SEPTEMBER 14, 2023

Increased expectations of same-day and express delivery services are here to stay, meaning companies are embracing better processes, more advanced systems and implementing automation at unprecedented levels. From its inception in 2011, the tech-driven retailer has set the industry benchmarks for customer service and delivery.

Fulfillment 130

Fulfillment Supply Chain Management Planning Management 130

Inside Retail

MARCH 19, 2024

“Not only is it our first flagship store in Asia-Pacific, but it’s also one of our most ground-breaking store concepts globally,” said Victor Sanz, creative director at Tumi. From the sculptural 3D facade to the upgraded materials, each carefully planned detail and element speaks to Tumi’s brand DNA.”

Boutique 130

Boutique Location Shopping Planning 130

Mass Relators

FEBRUARY 22, 2022

She will succeed Bob Balcerak, who plans to retire on March 31 after 29 years of service. After working in customer service roles at various store locations, she transferred into the company’s real estate department as administrative support in 2005. She was named director of real estate strategy, her current role, in 2017.

ATS 52

ATS Promotions Management Marketing 52

A1 Retail

SEPTEMBER 17, 2024

Grene noted, “Our customers continue to seek quality, sustainability, and stylish designs at accessible prices. Søstrene Grene’s financial success provides a strong foundation for its ambitious future plans. This performance validates the strategic decisions we have made to innovate and expand our business.

Accessories 99

Accessories Planning Customer Experience Marketing 99

Mass Relators

APRIL 3, 2024

WASHINGTON – Almost immediately after agreeing to reduce “swipe” fees charged to merchants to process credit card transactions, Mastercard plans to increase fees for both credit and debit card transactions by more than $250 million this month, the Merchants Payments Coalition said Wednesday.

Merchant Services 98

Merchant Services Payment Services Planning Consumer 98

Retail Gazette

OCTOBER 5, 2023

The search for the next chair of John Lewis Partnership is underway after current incumbent Sharon White revealed she would be stepping down at the end of her five-year term. On top of that, she has faced fierce criticism around her turnaround plan, which includes a focus on non-retail activities such as house building. Sound familiar?

Supermarket 111

Supermarket Department Stores Grocer Returns 111

Retail Gazette

DECEMBER 6, 2023

Morrisons was found to have breached the order 55 times between 2011 and 2020, and The CMA said it had the “poorest compliance record” it had seen with the rules. We now plan to rectify the outstanding breaches quickly.” Morrisons said: “We co-operated fully with the investigation and accept its findings.

Shopping 110

Shopping Supermarket Grocer Promotions 110

Inside Retail

MAY 5, 2022

Today, we take a look at #9 – Temple & Webster CEO Mark Coulter. Coulter co-founded Temple & Webster in 2011 and was made CEO in 2016. Here, he shares his commitment to workplace diversity and why innovation is at the heart of Temple & Webster’s success.

Beauty and Health 130

Beauty and Health Fulfillment Management Shopping 130

Inside Retail

JANUARY 5, 2023

There was even a television series based on the lives of fictional stewardesses and pilots launched in 2011 starring Christina Ricci and Margot Robbie. The airline ceased its operations at the end of 1991.

Department Stores 130

Department Stores Fashion Accessories Apparel 130