Retail TouchPoints

JULY 29, 2020

Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. The executive team sees the less developed DTC side as a bigger growth opportunity at this stage of the company’s lifecycle, but “wholesale is a great business and we have no intention of moving away from it,” she noted.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

FEBRUARY 10, 2022

Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. It’s now available on-demand , which makes this a good time to issue a spoiler alert: if you haven’t seen the episode yet but plan to, don’t read any further until you have.

Inventory Management 321

Inventory Management Beauty and Health Management Point of Sale 321

Retail TouchPoints

AUGUST 29, 2023

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016. Kelley Kurtzman: There are a lot of ways to connect with us, but 80% of our interactions originate in digital channels.

Payment Services 275

Payment Services Accounting Customer Experience Point of Sale 275

I Vend

NOVEMBER 18, 2024

The term omnichannel has been part of the retail world since around 2010. Omnichannel retailers need to have a single view of all inventory , whether it sits in a store or a warehouse, so that they can rapidly fulfill all orders, from the same pool of stock. And still omnichannel retail continues to grow – at a predicted average of 16.4%

Promotions 52

Promotions Kiosk Returns Checkout 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. 2010, $14.1B. 2015, $18.9B. 2019, $ 20.7B. 2020, $27.4B.

Jewelry 52

Jewelry Point of Sale Specialty Store Inventory Management 52

365 Retail

MARCH 5, 2024

Impact on supply chains Social Commerce represents a new direct to consumer sales channel opening up for retailers, and one that should certainly not be overlooked in terms of fulfilment strategies and the shopping experiences it provides customers with. Fourteen years later, however, 7 out of 10 do so, according to a study by Klarna.

Social Commerce 69

Social Commerce Shipping Accounting Point of Sale 69

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. 2010, $14.1B. 2015, $18.9B. 2019, $ 20.7B. 2020, $27.4B.

Jewelry 52

Jewelry Specialty Store Point of Sale Inventory Management 52