Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

Supermarket 278

Supermarket Customer Retention Consumer Wholesale 278

Retail TouchPoints

JANUARY 31, 2024

Taking the time to understand your customers and what they care about, and then showing up in authentic, human ways, goes a long way to nurturing the relationship with your customers. It called for signups by promoting an SMS-only flash sale and within a couple of days added over 100 people to its SMS opt-in list.

Marketing 264

Marketing ATS Customer Retention Promotions 264

Independent Retailer

APRIL 28, 2022

Cadbury’s profits went up 30 percent in 2008, Nestle saw an 11 percent growth that year, and The Hershey Company’s overall sales increased five percent a year from 2008 to 2010 during the worst part of the recession.

Returns 52

Returns Customer Retention Promotions Consumer 52

Hyken

FEBRUARY 25, 2022

Customer service is essential to the loyalty of your clients. Loyalty leads to customer retention, and retention is vital for businesses because the cost of acquiring new customers is on average five times higher than retaining your existing clients. How can you improve your customer service? .

Customer Retention 52

Customer Retention Customer Experience Accounting Promotions 52

Retail TouchPoints

AUGUST 11, 2022

Bargain prices and the thrill of discovery proved a winning combination for Wish, which was founded in 2010 and was the most downloaded shopping app in the world by 2018. In one hopeful sign, Wish’s net promoter score (NPS) has doubled in the last six months. “It’s The company is based in the U.S., Merchant quality.

Merchant Services 276

Merchant Services Planning Consumer Shipping 276