Retail TouchPoints

MAY 2, 2024

These brands have integrated top-up cards into their payment methods, attracting a broader customer base, including those without access to traditional banking services. The adaptability of top-up cards, allowing for a no-commitment, pay-as-you-go approach, has significantly contributed to customer retention and satisfaction.

Customer Retention 278

Customer Retention Payment Services Marketing Telecommunications 278

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

Supermarket 278

Supermarket Customer Retention Consumer Wholesale 278

Retail TouchPoints

JANUARY 31, 2024

Taking the time to understand your customers and what they care about, and then showing up in authentic, human ways, goes a long way to nurturing the relationship with your customers. With Customer Journeys, PERC creates touch points with its customers when they need it, like right after someone buys a bag of coffee.

Marketing 264

Marketing ATS Customer Retention Promotions 264

Hyken

FEBRUARY 25, 2022

Customer service is essential to the loyalty of your clients. Loyalty leads to customer retention, and retention is vital for businesses because the cost of acquiring new customers is on average five times higher than retaining your existing clients. How can you improve your customer service?

Customer Retention 52

Customer Retention Customer Experience Accounting Promotions 52

Independent Retailer

APRIL 28, 2022

Cadbury’s profits went up 30 percent in 2008, Nestle saw an 11 percent growth that year, and The Hershey Company’s overall sales increased five percent a year from 2008 to 2010 during the worst part of the recession.

Returns 52

Returns Customer Retention Promotions Consumer 52

Indigo 9 Digital

JULY 24, 2023

If you look at companies like Apple and Amazon they do a really good job of increasing sales from their existing customer base. Are you leaving money on the table that could come from customers you already have? If you are here are six tips you should consider to increase your customer retention rate. Sell great products.

Customer Retention 52

Customer Retention Drop-Shipping Consumer Fast Fashion 52

Retail TouchPoints

AUGUST 11, 2022

Bargain prices and the thrill of discovery proved a winning combination for Wish, which was founded in 2010 and was the most downloaded shopping app in the world by 2018. While customer experience is the cornerstone of Talwar’s transformation strategy, that experience relies heavily on the platform’s merchants. Merchant quality.

Merchant Services 276

Merchant Services Planning Consumer Shipping 276